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Podium vs TrueReview Comparison (2026)
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Good recommendations?
Podium
5
326
4
111
3
29
2
14
1
47
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TrueReview
5
151
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Cloud-based AI platform for local and SMB businesses unifying text, phone, email, social, reviews, and payments in a single inbox.
TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
527
5
4
3
2
1
326
111
29
14
47
- Value for money
- Ease of use
- Features
- Customer support
5.0
156
5
4
3
2
1
151
5
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Larry K.
IT Manager
Stephen G.
General Manager
Erika B.
Sales Administrative Assistant
Pros
Goldy M.
Owner
Nnamdi A.
Director
Andrew F.
Digital Marketing
Cons
Jim O.
CEO
Jim O.
CEO
Jim O.
CEO
Cons
Reza Z.
President
Gina M.
Office Manager
Anthony K.
Marketing Manager
- Vendor responds to reviews
- Last review9 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features138
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Autoresponders
- Batch Communications
- Before & After Pictures
- Billing & Invoicing
- Brand Management
- CRM
- CRM Integration
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Client Communications
- Client Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Compliance Management
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Advocacy
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- E-Prescribing
- E-Prescribing and Lab Orders
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- File Sharing
- For Medical Spas
- Forms Management
- Generative AI
- HIPAA Compliant
- Hashtag Tracking
- In-Person Payments
- Inbox Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Keyword Tracking
- Lead Capture
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Loyalty Management
- Loyalty Program
- Marketing Automation
- Marketing Management
- Mass Texting
- Media Monitoring
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Online Booking
- Online Payments
- PCI Compliance
- Partial Payments
- Payment Fraud Prevention
- Payment Processing
- Performance Metrics
- Personalization
- Photo Management
- Point of Sale (POS)
- Practice Management
- Predictive Analytics
- Proactive Chat
- Promotions Management
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scoring
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Video Support
- Visual Analytics
- Website Integration
- Widgets
- Total features61
- 2-Way Messaging
- ACH Payment Processing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Responses
- Automated Scheduling
- Autoresponders
- Batch Communications
- Before & After Pictures
- Billing & Invoicing
- Brand Management
- CRM
- CRM Integration
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Canned Responses
- Chat/Messaging
- Client Communications
- Client Management
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Compliance Management
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Advocacy
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Debit/Credit Card Processing
- E-Prescribing
- E-Prescribing and Lab Orders
- EMR/EHR
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Engagement Tracking
- Feedback Management
- File Sharing
- For Medical Spas
- Forms Management
- Generative AI
- HIPAA Compliant
- Hashtag Tracking
- In-Person Payments
- Inbox Management
- Interaction Tracking
- Inventory Management
- Invoice Management
- Keyword Tracking
- Lead Capture
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Qualification
- Live Chat
- Loyalty Management
- Loyalty Program
- Marketing Automation
- Marketing Management
- Mass Texting
- Media Monitoring
- Message Personalization
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Monitoring
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Location
- Multiple Payment Options
- Negative Feedback Management
- Offline Form
- On-Demand Communications
- Online Booking
- Online Payments
- PCI Compliance
- Partial Payments
- Payment Fraud Prevention
- Payment Processing
- Performance Metrics
- Personalization
- Photo Management
- Point of Sale (POS)
- Practice Management
- Predictive Analytics
- Proactive Chat
- Promotions Management
- Quotes/Estimates
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Receipt Management
- Recurring/Subscription Billing
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Badge Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scoring
- Search/Filter
- Sentiment Analysis
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Social Sharing
- Status Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Transaction History
- Transcripts/Chat History
- Transfers/Routing
- Video Support
- Visual Analytics
- Website Integration
- Widgets
Integrations
- Total integrations8
- CompanyCam
- Connect CRM
- FareHarbor
- FieldEdge
- Housecall Pro
- QuickBooks Online
- ServiceTitan
- Tekmetric
- Zapier
- Total integrations1
- CompanyCam
- Connect CRM
- FareHarbor
- FieldEdge
- Housecall Pro
- QuickBooks Online
- ServiceTitan
- Tekmetric
- Zapier
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