PRgloo Pricing, Features, Reviews & Comparison of Alternatives

PRgloo

Public relations platform for media communication teams

4.81/5 (21 reviews)

PRgloo overview

What is PRgloo?

PRgloo is a cloud-based media relations platform which combines tools for managing contacts, press releases, distribution, responses, influencers, media monitoring, newsletters, coverage, reporting and analytics, and more in an intuitive mobile interface. The solution is designed for in-house media communication teams, internal communications, and stakeholders to manage all communication functions including enquiries, media newsrooms, press releases, coverage, and influencer engagement.

With PRgloo, users can centralize the management of all content, contacts, and responses. The response desk lets users track and manage all statements, enquiries and requests to their team, and share relationships and ideas. Media-rich content can be created and managed through the content hub, with users able to schedule publication and set up embargoes. Users can also control the distribution of content to tailored lists of contacts and stakeholders.

PRgloo’s PR planner lets users coordinate all of their communication activities, engagements, industry events, and press releases in a single calendar. All activities, including interviews, press releases, statements, conversations, and networking, can be linked to outcomes to track their effectiveness. PRgloo also provides users with a customized newsroom to engage with audiences and display content.
prgloo.com

Pricing

Starting from
$2000/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English
PRgloo screenshot: All conversations with contacts and influencers can be tracked in PRglooPRgloo - Making Life EasierPRgloo screenshot: The topic summary gives users an overview of all activities and communicationsPRgloo screenshot: All activity can be displayed on the topic timeline

PRgloo reviews

Excellent
17

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.9
Helena Hornby

Making a big difference to our team

Used daily for less than 6 months
Reviewed 2019-10-01
Review Source: Capterra

We were using spreadsheets to track enquiries and Word tables for lists of contacts - it wasn't the most efficient system! From the demo stage right through procurement and training, to implementation, our experience with PRGloo has been superb. It allows our team to work better; whether it's tracking conversations with journalists, managing reactive issues, or managing our news hub. Any queries we've had have been quickly resolved and everyone we've dealt with has been incredibly helpful and efficient.

Pros
It's simple yet powerful, easy to use and works really well for us. We're able to track our conversations with the media easily and see what colleagues are working on at a glance.

Cons
We've had a little confusion over topics, themes and tags within PRGloo, but that's more teething troubles on our part. Once we dig deeper into reporting and use it for longer, we're confident of ironing this out.

Response from PRgloo


Thanks so much for the glowing feedback. We're really pleased that you are enjoying using the platform and that you're happy with the support that we have provided in setting you up. Please let us know how you get on with topics, tags and themes, and we'll happily provide any additional support to help you iron out any problems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Moore

GEO Review

Used daily for 6-12 months
Reviewed 2019-10-02
Review Source: Capterra

Pros
The software is accessible and easy to use, ensuring you can easily view and log calls. The option to collectively group statements under a heading is also very useful, helping you easily see how a subject has evolved every time you have taken a call.

Cons
The database of journalists can be lacking in individual details for journalists when compared to rivals, it is however useful that you can update it yourself once you have those details.

Response from PRgloo


Thanks for taking the time to review PRgloo. We're glad you and your team are enjoying using the platform. Our database has over 70,000 entries of journalists and news organisations. On a daily basis the team look at distribution issues, social media changes, social media errors and customer requests. Our highest priority is ensuing the platform is GDPR compliant. In some cases, journalists have requested they not be including in database lists and therefore we are unable to include those contacts. However, we are aware that many of our customers have great relationships with journalists so we do make it very easy for you to store this information on any record we hold. We'd be happy to show you how to do this and also how to make the best use of our research team who are there to support you in locating the best contacts for your campaigns.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nilima Fox

A good platform!

Used daily for 1-2 years
Reviewed 2019-08-06
Review Source: Capterra

Overall, PR Gloo is simple to use and beneficial to the team. We are looking at how we can maximise full use of the platform. The incompatibility of IT infrastructure with the platform for some tasks is an issue we are working on.

Pros
The database of contacts which can be updated easily. The statements and news release function. Regional media targeting. The ability to autoforward email queries straight to PR Gloo so everything is in one place and tracked.

Cons
Importing a large group of contacts to the platform from adhoc lists seems difficult.

Response from PRgloo


Thanks for the feedback and providing us with insight into areas that we can improve.We'll be in touch shortly to see if we can streamline how your lists are created and uploaded as well as ensuring you're making full use of all the features available to you on the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Rob Singh

User friendly and great support team

Used daily for less than 6 months
Reviewed 2020-04-27
Review Source: Capterra

The overall experience has been great. Working with the PRgloo team has been brilliant and they are always on hand to help, tutorials and give great advice.

Pros
It's extremely user friendly and easy to pick up. The features are just want we need for logging and uploading to our newsroom.

Cons
Contacts for journalists could be a bit better but this is minor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Lisa Bray

Simple and straight forward

Used daily for less than 6 months
Reviewed 2019-08-14
Review Source: Capterra

It allows us to store and monitor our press enquiries in one place, plus easy access to approved statements.

Pros
It's easy on the eye, simple to use and adaptable to meet our needs as an organisation.

Cons
It would good if you could hide some of the fields, to make the conversation form much simpler.

Response from PRgloo


Thanks for the feedback. We're glad you and your team are enjoying our platform and it's meeting your needs as an organisation. The team will take a look at your suggestion re field hiding as part of our ongoing review of potential enhancements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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PRgloo pricing

Starting from
$2000/year
Pricing options
Free trial
Subscription
View Pricing Plans

Base price for one user $2,000 and $500 per additional user per year

PRgloo features

Campaign Management
Content Management
Data Import/Export
Engagement Analytics
Monitoring
Reporting & Statistics

A/B Testing (202 other apps)
API (539 other apps)
Activity Dashboard (346 other apps)
Automatic Notifications (200 other apps)
Campaign Analysis (287 other apps)
Campaign Segmentation (202 other apps)
Customizable Branding (268 other apps)
Customizable Templates (280 other apps)
Drag & Drop Interface (253 other apps)
Email Marketing Management (199 other apps)
Multi-Channel Marketing (242 other apps)
Real Time Analytics (235 other apps)
Social Media Integration (310 other apps)
Third Party Integration (332 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for PRgloo

Key features of PRgloo

  • Article Author Database
  • Auto-Update Media Lists
  • Clippings Management
  • Communications Calendar
  • Contact Management
  • Content Hub
  • Customized Newsroom
  • Digital Asset Management
  • Embargo Management
  • Engagement Analysis
  • Influencer Management
  • One-Click Reporting
  • Press Monitoring
  • Press Release Builder
View All Features

Benefits

• PRgloo’s response desk allows users to track and manage all statements, enquiries and requests through a single interface, record who said what to whom, and share relationships and ideas with their team.

• The content hub enables the creation, management, publication and distribution of media rich stories, with one-click scheduling and embargoing.

• PRgloo creates customized, fully-integrated newsrooms for displaying content and engaging audiences, without the need for templates.

• With the coverage module, users can link activities such as conversations, interviews, and press releases to outcomes, and generate reports with a single click to analyze which activities have worked best.

• The PR planner allows users to manage all communication activities, engagements, press releases, and industry events in a single, exportable calendar.