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rater8 vs ReputationStacker Comparison (2026)

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rater8

ReputationStacker

Overview

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

ReputationStacker helps businesses manage their online reputation by generating more reviews, monitoring feedback, and turning insights into action. Built to scale, it’s perfect for multi-location businesses looking to protect and grow their brand.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

5.0

184

180

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

4.9

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients.”

Kolbe B.

“It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement.”

Olivia S.

Director of Marketing

“I like the dashboard that gives me information I need at my fingertips (such as analytics) and allows me to easily respond to reviews.”

Janet S.

Director of Marketing and Communications

Pros

“Everyone has been very happy with it - marketing likes the reviews and improved search rankings, operations likes the data and location comparison, managers like the auto-review replies and follow-up functions.”

Phil B.

Vice President, Marketing

“A big added bonus that I didn't expect is how it also collects client feedback in addition to getting new reviews, and then it applies sentiment analysis so we can objectively compare locations to each other and use it to improve the client experience incrementally.”

Daniel S.

Brand Manager

“We can assign team members to follow up using the follow up feature, and they can mark whether or not they followed up and what happened.”

Courtney S.

Paid Media Specialist

Cons

“The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control.”

Aidee R.

Patient Experience Coordinator

“The ability to search for a specific question or response on the website can be limited or difficult.”

Aidee R.

Patient Experience Coordinator

“Sometimes the funcionality gets messed up when responding to reviews.”

Abbey B.

Owner

Cons

“We tried some of the bigger legacy reputation management software at a few of our locations but the pricing and unused features didn't make sense so we switched to ReputationStacker and rolled it out company-wide.”

Phil B.

Vice President, Marketing

“Our client management system has a review request feature to it, but we stopped using it because it didn't perform nearly as well as Reputationstacker does because it doesn't follow up with our clients automatically and make it as easy for them to write a review as Reputationstacker does.”

Mike C.

Manager

“Before using this system requesting reviews and tracking them wasn't handled consistently.”

Justin H.

Marketing Specialist