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REACH vs OptiSigns Comparison

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Overview

Category Leaders

Starting at only $20/month, REACH makes it simple to create and deploy content to one or an entire network of displays.

Category Leaders

OptiSigns can turn any TV into Digital Signs, and manage anywhere from our web portal. Bring your own content, images, video,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

10

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

555

5

4

3

2

1

452

94

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.8

3.7K

5

4

3

2

1

3K

629

60

5

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

My overall experience has been great. It was an easy program to learn and with all the features available, it makes it fun to create advertisements.
When I've had questions or need help, the response is very quick. I love the quality of what we have chosen and have had others remark about how they love the displays.
My overall experience with REACH has been outstanding. The service team is very responsive and consistant with good quality customer service.

Pros

It is the most useful software to display content on TV. I recommend this product to all of the persons in health care or senior care as it is fun for them.
I like the cloud based scheduling. And I think the ease of building schedules is awesome.
Great price for the functionality, works on our cheap android TVs great. Very reliable and easy to use interface.

Cons

I only think that I have trouble when I try to update the board, sometimes I get confused on how to get the updates to transfer to the screen.
My one complaint is that auto-fill doesn't update if you've made a mistake.
Just trying to adjust to the upgrades is the only problem I have.

Cons

The autoplay feature, took me forever to figure out the setting to shut that off. My guests almost killed me because i could not get the soccer game on.
My only issue with it and this is more of an issue with Amazon Fire Stick is that you have to have an individual remote for every stick and can't use the same remote on all of the devices.
You can program the transition in, but the screen cast does not read it. This is a disappointing glitch-- my screen is black in between photos.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features46
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • Auto Update
  • Calendar Management
  • Campaign Scheduling
  • Content Management
  • Content Scheduling
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Digital Menu Boards
  • Digital Signage
  • Display Ad Management
  • Drag & Drop
  • Filtering
  • Interactive Content
  • Layout & Design
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Screen Support
  • Multimedia Support
  • Offline Access
  • Performance Metrics
  • Playlist Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Display Management
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Tagging
  • Third-Party Integrations
  • Touch Screen
  • User Management
  • Video Streaming
  • Visual Editor
  • WYSIWYG Editor
  • Widgets
  • Workflow Management
  • XML/RSS
  • Total features36
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Trail
  • Auto Update
  • Calendar Management
  • Campaign Scheduling
  • Content Management
  • Content Scheduling
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Digital Menu Boards
  • Digital Signage
  • Display Ad Management
  • Drag & Drop
  • Filtering
  • Interactive Content
  • Layout & Design
  • Media Library
  • Mobile Access
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Multi-Screen Support
  • Multimedia Support
  • Offline Access
  • Performance Metrics
  • Playlist Management
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Reminders
  • Remote Access/Control
  • Remote Display Management
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Tagging
  • Third-Party Integrations
  • Touch Screen
  • User Management
  • Video Streaming
  • Visual Editor
  • WYSIWYG Editor
  • Widgets
  • Workflow Management
  • XML/RSS

Integrations

  • Total integrations48
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier
  • Total integrations41
  • Adobe Commerce
  • BigCommerce
  • Google Ads
  • Google Analytics 360
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Instagram
  • LinkedIn for Business
  • Mailchimp
  • Marketo Engage
  • Meta for Business
  • Pipedrive
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter/X
  • WooCommerce
  • WordPress
  • Zapier

User reviews that mention these apps

MB
AvatarImg

Mark B.

Sports, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Sports Team User

Reviewed 8 months ago

So far we are enjoying the product. Our fans enjoy it.

Pros

Ability to reach a larger audience and push out fresh content.

Cons

Customer service is difficult to reach at times.

ZM
AvatarImg

Zac M.

Airlines/Aviation, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Great tool for information distribution

Reviewed 2 years ago

This tool permits my location to gap the info-sharing void we face when management and shift workers are not working at the same time.

Pros

Ability to reach 3 shifts of employees over a 24-hour period.

Cons

Split screen set-up could be more intuitive. Recommend setting up as a stand-alone tab, not a playlist option.

LF
AvatarImg

Laurie F.

Nonprofit Organization Management, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Easier than REACH

Reviewed 3 months ago

So far this is easier to use than REACH digital displays

Pros

The admin interface seems intuitive. I will update my review after I have more experience using it.

Cons

Admin on a mobile device needs improvement

TS
AvatarImg

Tracy S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OptiSigns logo

OptiSigns

Great product, easy to use!

Reviewed 3 months ago
Pros

The playlist and scheduling has made our day to day fitness training easier for our members to see

Cons

When we’ve had issues, we have to reach out to our administrators for support

PB
AvatarImg

Pamela B.

Restaurants, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Great Product

Reviewed 2 years ago

My experience was great.

Pros

How it allows me to reach my customers, with custom messages and graphics

Cons

There was really nothing that I really didn't like.

Vendor response

Hello Pamela, Thanks for your awesome review, we really appreciate it. If there is anything we can help you with in the future please do not hesitate to ask. Best, Gustavo S.

SS
AvatarImg

Steve S.

Aviation & Aerospace, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OptiSigns logo

OptiSigns

Excellent for the display of updates

Reviewed 7 months ago

Use it weekly and it does what it says on the tin

Pros

Ease of use and ability to display on screens to reach a wide audience

Cons

Not really relevant as not had any issues

KB
AvatarImg

Kelsey B.

Automotive, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OptiSigns logo

OptiSigns

Very Good Way to Communicate with Our Workforce

Reviewed 7 months ago

So far so good. I use it regularly and like the functionality overall.

Pros

It's easy to use. I am able to reach almost everyone within our main location.

Cons

Sometimes it is difficult to create content that looks good.

JK
AvatarImg

Jason K.

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

OptiSigns logo

OptiSigns

Easy to use & efficient!

Reviewed 2 years ago
Pros

Optisign provides a great service when communicating to our customers. The ability to change messaging through the day maximizes our customer reach.

Cons

We have not experienced any cons through the software yet.

KW
AvatarImg

Katherine W.

Automotive, 10,001+ employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Love OptiSigns!

Reviewed 3 months ago
Pros

Ease of setup and us. I also love how quickly playlist updates sync to each screen. It’s immediate.

Cons

It’s difficult to reach customer service. Sometimes I want an online chat or phone number I can call. I don’t want to have to schedule a meeting.

AH
AvatarImg

Alex H.

Photography, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Great for small businesses

Reviewed 2 years ago

Great! easy to use and update

Pros

Love the fact I can update from my phone or computer, and it is helping my team reach the company goals by showing if we are "winning" in our Key Results Areas.

Cons

honestly haven't found anything negitive about Optisigns.

JL
AvatarImg

Janet L.

Government Administration, 501-1,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OptiSigns logo

OptiSigns

JL OptiSigns Review 12.7.2023

Reviewed 7 months ago

Great experience so far! I am impressed.

Pros

Customer service is great - responsive and helpful. So far, it has been easy to set up and get going although there may be a little bit of a learning curve. I am impressed with the website and content available for administration to help us display reports.

Cons

We were not able to user our url to get our Power BI report to show. We will need to reach out and find out what may be wrong in the configuration.

KH
AvatarImg

Kim H.

Photography, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Very user friendly and lots of features

Reviewed 3 years ago

We are using Optisigns to showcase our daily specials and General information

Pros

I previously was using a different product but ran into memory and loading issues. OptiSigns has a lot more memory for the user and I am able to reach assistance very easily. Lots of great widgets

Cons

I have not experienced any cons at this time.

ME
AvatarImg

Megan E.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Perfect for Assisted Living

Reviewed 8 months ago

OptiSigns has been a great addition to our facility. We've only had it for a couple weeks and the residents have really enjoyed the content we are able to share with them.

Pros

Our residents were getting frustrated with changes to the menu and activity schedule without advanced warning. OptiSigns makes it very easy to update the information so they are always aware when changes occur. The templates are easy to manipulate to include relevant content. The residents love the eye appeal.

Cons

Figuring out the scheduling was a little tricky, but once I figured it out I love it. I did not reach out to customer service. I'm sure they could have helped me and it would have been easier.

JS
AvatarImg

Jared S.

Hospital & Health Care, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

OptiSigns logo

OptiSigns

Easy Ease of use

Reviewed 3 months ago

I think it is a good product for the price, though just like everything else is going to a subscription model.

Pros

The easy usability for the people setting up the signage as they are not really tech savvy. This allows them to change the displays regularly without a large headache for them or having them reach out to the IT department to help them.

Cons

There are some function abilities that does not work depending on what system you are using. (ex. Weather widget with Roku TVs)

SG
AvatarImg

Stephanie G.

Education Management, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

OptiSigns logo

OptiSigns

Usage for School

Reviewed 7 months ago
Pros

I like that I'm able to display a variety of things at my school.

Cons

Some of the options like scrolling or cute flashing options don't always work. We have called support a couple of times and were unable to reach someone. We also had a few connection issues that we were able to resolve on our own.

RH
AvatarImg

Roberta H.

Individual & Family Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

OptiSigns logo

OptiSigns

Bobbi's Review

Reviewed 3 months ago
Pros

The Optissigns team is willing to reach out and help. We haven't been able to get our devices up and running but I am anxious to get the devices working. The system seems like it is fairly simple to use once we can activate.

Cons

So far the activation of the devices has been a little frustrating. We followed the on line video and couldn't activate the devices. We worked with one of our vendors and were able to get 1 device online per the tv screen but the optisign online system never showed any device online.

Vendor response

Hi Roberta, Thanks for the detailed feedback. We're sorry for the inconvenience you have experienced while using OptiSigns. Please feel free to contact our Customer Success Team if the issue persists. We are here to help. Best regards, Kate

JK
AvatarImg

Johnny K.

Security and Investigations, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OptiSigns logo

OptiSigns

Endless Options at a Great Value

Reviewed 7 months ago

So far, so good! I'm a new user, but I'm excited to take advantage of the seemingly limitless features.

Pros

It was a breath of fresh air compared to the previous digital signage company we worked with. I was impressed by how simple the setup process was, along with the customizable options for what you can display. It's a straight forward system that will be easy to teach others how to use.

Cons

A very small criticism would be a clearer explanation on what player would be best for the type of signage I had. There were somewhat helpful articles in the Support section of their website, but I still ended up needing to reach out to a customer service representative.

MS
AvatarImg

Maria S.

Sports, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Easy, Clean and

Reviewed 2 months ago

The process of implementing digital displays in our lobby area was so simple! My brother (fellow business owner) recommended OptiSigns and we are so happy we tried it out!

Pros

Optisigns has transformed our ability to communicate promotional content at our facility and to make much better use of our lobby spaces!! Now we are able to take advantage of the time/space in our facility to share news, camps, special promotions, etc. instead of trying so hard to reach our clients on Facebook or email!

Cons

Nothing yet! So far OptiSigns has been able to provide all of our desired functions!

Vendor response

Hi Maria, We're delighted that you love OptiSigns. Warm regards, Kate

BC
AvatarImg

Brent C.

Packaging and Containers, 1,001-5,000 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

OptiSigns logo

OptiSigns

Our Struggle with Optisigns

Reviewed 6 months ago

Overall, I have not been very pleased with Optisigns. The Support phone number is not clearly given. The Support has not gotten back to me from an issue I had called in and sent an email about. - I figured it out though. (The AP 50 feet away is too far for the Device to reach)

Pros

Optisigns has an easy interface to the TV, providing it has an HDMI port. This can be used with the USB Power from the TV (But Optisigns recommends that you use the provided plug that plugs into the wall socket)

Cons

WiFi is poor on the devices we have. We can only get a signal on the device if the AP is in Clear site, and our experience has been The OptiSigns device needs to be within 15-20 feet of the AP for a connection to be established. Also, it was not disclosed to me that the Device was ONLY 2.4GHz capable until it arrived at my desk for installation.

NL
AvatarImg

Nam L.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Helping our business

Reviewed 3 months ago
Pros

OptiSign has been easy to use and it has been helping our business tremendously. We mainly use it for announcements now and it has made it easy for us to reach a lot of people at once. The students are enjoying finding themselves in the pictures we display and have gotten a lot of compliments from parents and other members about announcement efficiency.

Cons

I can't think of anything at the moment.

Vendor response

Thanks Nam. Kate

AV
AvatarImg

Adam V.

Broadcast Media, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

Easy - Super Easy

Reviewed 8 months ago

Our station looks great now that we are using optisigns. Branding is up to date and cared for. Before when using a USB stick with graphics loaded on it, some displays would be neglected say if they where tough to reach or get to. Optisigns makes that easy as we can update any screen at any time remotely.

Pros

We were using USB sticks with power point presentations for signage around our stations prior to finding optisigns. Not sure how we got by with that setup. Anything we ever need to change is a quick click with optisigns. Now we can give control to multiple users at our site and schedule our graphics easily. Also customer support and tech support are top notch. Well above many other tech companies I have worked with.

Cons

It seems that our social media integration is lacking. At points we are seeing only a white screen on some displays.

Vendor response

Hi Adam, Thank you so much for your generous review. We're thrilled to hear that you had a positive experience! Regarding your issue about social media integration, our Customer Support Team would be delighted to assist you. Please feel free to reach out to them at support@optisigns.com, and they'll guide you through the process. Sincerely, OptiSigns Team

CT
AvatarImg

Connie T.

Fine Art, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OptiSigns logo

OptiSigns

New to digital signage

Reviewed 5 months ago

We are loving OptiSigns! We are a dance/twirl studio and wanted a new, engaging way to reach our customers. After some research, OptiSigns seemed the way to go. It was been very easy to set up with a tv in our lobby. The ability to create playlists and have them ready to go on scheduled dates is a great feature and helps us to save time.

Pros

Ability to create and schedule playlists. Ease of use.

Cons

Nothing so far! We've been using it for a couple weeks, no major hiccups yet!

Vendor response

Hi Connie, Your review made our day. Thanks, Kate

NS
AvatarImg

Nuwan S.

Luxury Goods & Jewelry, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OptiSigns logo

OptiSigns

Impressive application.we required some additional settings with support

Reviewed 7 months ago

Overall, we are happy to move with Optisign.but we noticed some additional important requirements, such as the user role feature.and still we did not get satisfied customer support on this. Optisign support has given a few Zoom meetings, but we had only 15 minutes. 15 minutes is not enough to explain and discuss.I believe they will understand this situation and reach out to us as soon as possible.

Pros

We used the brand name Appspace. Because of failures,other issues, and high prices,we moved to Optisign.

Cons

Stability, numerous new features, and, most importantly, the product's price.

KD
AvatarImg

Kevin D.

Performing Arts, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OptiSigns logo

OptiSigns

Opti Sign and how it fit my needs

Reviewed 2 years ago

Overall I really enjoyed using Optisigns. Everything just works and I love that about their product.

Pros

First off I want to say that OptiSigns is an amazing and convenient app for the google chromecast tv. It is one of the easiest and best solutions on that platform. Other signage apps either cost alot or their content wouldn't load properly onto the google chromecast. But high resolution images were displayed well on the optisigns app. I have gone through several different apps until I got to optisign and they were all a chore to use. I'm glad that UI is simple and it looks great whether from your mobile device or your desktop website. I would definitely use optisign in the future and would recommend it to others.

Cons

I wish Optisign had a phone line for customer support. Most communication is through emails, so if I had an urgent and quick question to ask I couldn't reach them right away. However they do respond quickly over email and have remedied many of my situations. The IOS mobile app could use some work. For instance trying to view the files and previewing them would be very convenient on the phone app.

SA
AvatarImg

Scott A.

Graphic Design, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

OptiSigns logo

OptiSigns

Great product at a great price, with a few issues.

Reviewed 3 months ago

For the most part I am very happy with the system. It is easy to use and even though we've had some problems with dynamic content not loading and having to reload content manually, it hasn't been something we haven't been able to work around. It is very reasonably priced for the options it gives us for displaying content. I would like the apps to actually work better and it would be nice to have some way to reach customer support more quickly, but again, for the price, this is a pretty robust system.

Pros

The setup and interface with the Optisigns application and online content management system is easy to use and fairly intuitive. The ability to manage and push content to a remote location from my design office is great.

Cons

Content apps are glitchy and don't work. I've tried linking dynamic content to our google drive using their supplied apps to display slide shows and google calendar schedules and it works so poorly I have all but given up on using dynamic content. I also setup framed content and some of the frames don't load, leaving a blank space on the screen. The other problem is that content will periodically fail to load from the network, so I have to physically drive to the location and fix it on the TV app, manually reloading the content. This is a real pain when I add new screens for the members that are time sensitive and they don't load, then I have to go to the location and reset the content manually.