RichRelevance Pricing, Features, Reviews & Comparison of Alternatives


Omnichannel eCommerce recommendations & content optimization

4.33/5 (3 reviews)

RichRelevance overview

We provide a series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.


Value for money


Business size



United States, Europe, Germany, United Kingdom

Supported languages


RichRelevance reviews


Very good

Value for money
Ease of use
Customer support
Joseph Nightingale


Used daily for 2+ years
Reviewed 2018-08-06
Review Source: Capterra

Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs.Displays a good level of AI product recommendations without a need to manipulate results. Makes best, relatively accurate output for new products as to what product recommendations display.

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Allan Bo Christiansen

Endless possibilities

Used daily for 2+ years
Reviewed 2018-08-01
Review Source: Capterra

Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey.

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Simon Best

Create and Craft

Used monthly for 2+ years
Reviewed 2018-11-16
Review Source: Capterra

There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to

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RichRelevance features

A/B Testing (143 other apps)
API (380 other apps)
Activity Dashboard (208 other apps)
Campaign Analysis (185 other apps)
Campaign Management (163 other apps)
Content Management (166 other apps)
Customizable Branding (177 other apps)
Customizable Templates (186 other apps)
Data Import/Export (141 other apps)
Drag & Drop Interface (194 other apps)
Engagement Analytics (159 other apps)
Monitoring (177 other apps)
Multi-Channel Marketing (148 other apps)
Real Time Analytics (143 other apps)
Real Time Data (136 other apps)
Reporting & Statistics (194 other apps)
Social Media Integration (209 other apps)
Social Network Marketing (136 other apps)
Tagging (143 other apps)
Third Party Integration (201 other apps)

Additional information for RichRelevance

Key features of RichRelevance

  • Behavioral Recommendations
  • Datamesh
  • Retail Advertising for Brands
View All Features


Consistently drive 3 – 11% lift in revenue per session with the world’s most advanced and reliable personalization engine.
Dynamically up-sell and cross-sell your merchandise while creating a more engaging overall experience for your shoppers.

Utilize free multivariate testing (MVT) tools to measure your site performance—test different placements, layouts and merchandising strategies with live shoppers.

First-Party Brand Data & Shopping Insights
Higher Engagement Rates
Increased Sales Share