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Smartlead Logo

CRM solution for small & medium-sized businesses

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Smartlead - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2025

Smartlead overview

What is Smartlead?

Smartlead is a customer relationship management software designed for small and medium businesses. The software helps companies manage leads, contacts, accounts, and opportunities in one place. Smartlead offers tools to track lead sources, automate workflows, score leads, and route them to the right sales reps. Key features include contact management, email integration, lead scoring and routing, sales pipeline visibility, forecasting, and reporting. Smartlead integrates with marketing automation platforms and accounting software. The software has an open API that allows for further custom integrations.

Smartlead provides sales teams with visibility into the entire sales pipeline. Contacts, leads, and accounts are organized for access. Sales reps can view deal values, stages, and probabilities to understand their sales funnel. Managers have dashboards with graphs and reports to analyze sales metrics. Forecasting tools help sales teams predict future revenue based on pipeline data.

Emails can be captured for each contact. Workflows route leads based on characteristics like industry, lead source, and lead score. Email templates allow sales reps to quickly respond to prospects. Notifications and reminders ensure follow-ups are done on time. With its workflow and automation tools, Smartlead aims to save sales teams time on administrative tasks.

Key benefits of using Smartlead

- Unmatched deliverability with AI email warmups to always land in the inbox
- Unlimited auto-rotating mailboxes to scale outreach and protect reputation
- Master inbox consolidates all communications for complete context
- Multi-channel infrastructure reaches prospects on a preferred platform
- Automate workflows based on lead behavior to focus on closing deals

Starting price

29per user /
per month

Alternatives

with better value for money

Smartlead’s user interface

Ease of use rating:

Smartlead reviews

Overall rating

4.3

/5

7

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.57/10
Rating distribution

5

4

3

2

1

4

2

0

1

0

Smartlead's key features

Most critical features, based on insights from Smartlead users:

Campaign scheduling
Email campaign management
Customizable fields
Campaign analytics
Spam blocker
CAN-SPAM compliance

All Smartlead features

Features rating:

Click tracking
Real-Time analytics
Third-Party integrations
Activity dashboard
API
Contact management
Drip campaigns
Multi-Channel marketing
Personalization

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Smartlead pricing

Value for money rating:

Starting from

29

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Smartlead price and value

Value for money rating:

Smartlead integrations (6)

Smartlead support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Webinars
Live Online
Documentation
Videos

Smartlead FAQs

Q. Who are the typical users of Smartlead?

Smartlead has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What languages does Smartlead support?

Smartlead supports the following languages:
English


Q. Does Smartlead offer an API?

No, Smartlead does not have an API available.


Q. What level of support does Smartlead offer?

Smartlead offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep)

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