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SOCi vs rater8 Comparison (2026)

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rater8 logo

rater8

Overview

Cloud-based agentic AI marketing platform for multi-location enterprises, covering local search, social media, and reputation.

rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30000

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

251

5

4

3

2

1

152

72

20

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
73%
would recommend this app

5.0

184

5

4

3

2

1

180

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“Allows us to customize the timing and add the first comment.”
Verified reviewer profile picture

Ashlee B.

Operations Manager

“I am able to devote about one hours worth of work to do social media postings throughout the entire month or schedule out as much as you would like. ”
HA

Heatherly A.

Social Media Manager

“I am able to schedule out multiple social media posts in one day. ”
HA

Heatherly A.

Social Media Manager

Pros

“Our practice loves that rater8 is very simple to navigate, get stats on how well our practice is doing, automatically sends out reviews to patients and we can easily toggle if we want more surveys from patients or more reviews from patients.”
KB

Kolbe B.

IT

“It delivers consistent, actionable insights that help us monitor patient satisfaction, highlight what we’re doing well, and identify opportunities for improvement.”
Verified reviewer profile picture

Olivia S.

Director of Marketing

“I like the dashboard that gives me information I need at my fingertips (such as analytics) and allows me to easily respond to reviews.”
JS

Janet S.

Director of Marketing and Communications

Cons

“There are a few flaws, such as the Canva integration being spotty and the Peak Time scheduling feature always posting at 6:00 pm.”
GM

Gianni M.

Marketing and Recruiting Coordinator

“Emojies do not exist in posting anywhere. ”
DM

Dee M.

Garden Center Manager

“It is glitchy and feels like a beta product even two years in.”
Verified reviewer profile picture

Beulah V.

Social Media Manager

Cons

“The appeal process; certain departments are not able to complete certain tasks and the negative comment is outside of their scope of practice, leading the them to have a negative impact over something that is outside of their control.”
AR

Aidee R.

Patient Experience Coordinator

“The ability to search for a specific question or response on the website can be limited or difficult.”
AR

Aidee R.

Patient Experience Coordinator

“Sometimes the funcionality gets messed up when responding to reviews.”
AB

Abbey B.

Owner

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features108
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Dynamic Content
  • Email Alerts
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Marketing and Advertising
  • Generative AI
  • Geo Rankings
  • HIPAA Compliant
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Rank Tracking
  • Landing Pages/Web Forms
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Marketing Management
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviews Management
  • Role-Based Permissions
  • SEO Audit
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integration
  • Third-Party Integrations
  • Tone Selection
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • Total features40
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audience Targeting
  • Automated Publishing
  • Automated Scheduling
  • Benchmarking
  • Brand Guidelines
  • Brand Tracking
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Chat/Messaging
  • Chatbot
  • Click Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Competitive Analysis
  • Contact Management
  • Content Library
  • Content Management
  • Conversion Tracking
  • Customer Engagement
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Digital Asset Management
  • Dynamic Content
  • Email Alerts
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • For Marketing and Advertising
  • Generative AI
  • Geo Rankings
  • HIPAA Compliant
  • Image Library
  • Impact Measurement
  • Influencer Tracking
  • Keyword Filtering
  • Keyword Rank Tracking
  • Landing Pages/Web Forms
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Marketing Management
  • Mobile Alerts
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Natural Language Processing
  • Negative Feedback Management
  • Patient Engagement
  • Performance Metrics
  • Personalization
  • Post Scheduling
  • ROI Tracking
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Review Badge Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • Reviews Management
  • Role-Based Permissions
  • SEO Audit
  • SEO Management
  • Search/Filter
  • Sentiment Analysis
  • Single Sign On
  • Social Advertising
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Performance Management
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third-Party Integration
  • Third-Party Integrations
  • Tone Selection
  • Trend Analysis
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Management

Integrations

  • Total integrations29
  • 6sense HQ
  • AdvancedEHR
  • Apartments.com Rental Manager
  • Azalea Health
  • Bazaarvoice
  • CGM webPRACTICE
  • CareCloud
  • Cerbo
  • ChartPath
  • Constant Contact
  • CureMD
  • DrChrono
  • ECLIPSE
  • Elation
  • Emma by Marigold
  • Entrata
  • Facebook Business Suite
  • Foursquare Places
  • FranConnect
  • Glassdoor
  • Google Ads
  • GrubHub
  • Harris CareTracker
  • HubSpot Marketing Hub
  • Manta
  • MicroMD
  • Microsoft Outlook
  • Microsoft Teams
  • ModMed
  • Moz Local
  • Nextcloud
  • Nextdoor
  • Nextech EHR & PM
  • Olo
  • OptiMantra
  • Optivate
  • PAR Punchh
  • PatientNow
  • PrognoCIS
  • Raintree Systems
  • Remedly
  • ResMan
  • Storable Edge
  • TRIARQ Health
  • TikTok
  • Trustpilot
  • Veradigm EHR
  • WellSky Personal Care
  • Workvivo
  • Yardi Breeze
  • Yardi Voyager
  • Yext
  • athenaOne
  • eClinicalWorks
  • eMedicalPractice
  • ezyVet
  • vcita
  • Total integrations28
  • 6sense HQ
  • AdvancedEHR
  • Apartments.com Rental Manager
  • Azalea Health
  • Bazaarvoice
  • CGM webPRACTICE
  • CareCloud
  • Cerbo
  • ChartPath
  • Constant Contact
  • CureMD
  • DrChrono
  • ECLIPSE
  • Elation
  • Emma by Marigold
  • Entrata
  • Facebook Business Suite
  • Foursquare Places
  • FranConnect
  • Glassdoor
  • Google Ads
  • GrubHub
  • Harris CareTracker
  • HubSpot Marketing Hub
  • Manta
  • MicroMD
  • Microsoft Outlook
  • Microsoft Teams
  • ModMed
  • Moz Local
  • Nextcloud
  • Nextdoor
  • Nextech EHR & PM
  • Olo
  • OptiMantra
  • Optivate
  • PAR Punchh
  • PatientNow
  • PrognoCIS
  • Raintree Systems
  • Remedly
  • ResMan
  • Storable Edge
  • TRIARQ Health
  • TikTok
  • Trustpilot
  • Veradigm EHR
  • WellSky Personal Care
  • Workvivo
  • Yardi Breeze
  • Yardi Voyager
  • Yext
  • athenaOne
  • eClinicalWorks
  • eMedicalPractice
  • ezyVet
  • vcita

Alternatives

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