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Texting Base Logo
Texting Base

Personalized SMS marketing & client lead outreach platform

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Texting Base Pricing, Features, Reviews and Alternatives

Texting Base product overview

Price starts from

0

Per month

Flat Rate

What is Texting Base?

Texting Base offers a scalable SMS-based, text message marketing platform with scalable package options all the way up to enterprise-level deployment. Businesses sending 1,250 messages per month, all the way up to those sending 5 million, can access a system that promotes a spam-free approach to reaching out within a customer base. Boasting patented technology for making every text message personalized and therefore more engaging for the recipient, Texting Base doesn't "blast out" spam en masse to contacts. More meaningful group texts can be sent to multiple contacts, including automated greetings and well wishes for birthdays, anniversaries or holidays.

Key benefits of using Texting Base

  • Engage customer contacts instead of blasting them with spam SMS texts, instead Texting Base's technology to personalize messages and automatically send socially valuable greetings for birthdays, anniversaries etc.


  • With pricing packages available for 250 - 5,000,000 sent messages per month, users can send group texts to multiple recipients with ease and quickly import contact lists from CSV file.


  • Geo-location awareness allows contacts to be sorted and organized according to proximity, particularly useful when targeting localized customers for certain campaigns.


  • Texts can become more conversational with bi-directional chat capabilities, with messages sent from a dedicated phone number rather than a short code.


  • Texting Base promises HIPAA and TCPA compliance to obey governing laws on text messaging, providing a suite of features and an administrator portal for trusted standards adherence.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    24/7 (Live rep)
    Chat
    Phone Support
    Email/Help Desk

    Training options

    Documentation
    Live Online
    Webinars

    Texting Base pricing information

    Value for money

    4.7

    /5

    33

    Starting from

    0

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Texting Base features

    Functionality

    4.8

    /5

    33

    Total features

    32

    2 categories

    Most valued features by users

    Reporting/Analytics
    Campaign Management
    Data Import/Export
    Template Management
    Multi-Channel Marketing
    Contact Management
    Marketing Automation
    Mobile Access

    Functionality contenders

    Texting Base users reviews

    Overall Rating

    4.8

    /5

    33

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.62/10
    Rating distribution

    5

    4

    3

    2

    1

    28

    4

    1

    0

    0

    Pros
    This software is a great tool for automaticity texting your clients. It is great marketing and personalized getting a better chance of a response.
    I am getting more responses from my clients than through email, and that has been nice. Texting base is helping me to establish stronger relationships with my clients via personalized text options.
    The actual platform is outstanding. The interface is so easy to understand, and it is extremely user friendly.
    Cons
    We just turned over our IT staff so the implementation was a little shaky.
    They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds.
    It has significantly cut down on the amount of time I have to spend when texting clients.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    I have been using it to stay in touch with my SOI for my Real Estate business

    Reviewed 5 years ago
    Pros

    I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product...

    Cons

    The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I was skeptical but the response I got was surprising

    Reviewed 5 years ago

    I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return...

    Pros

    Personalization and the ability to schedule messages.

    Cons

    Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Decent Product

    Reviewed 2 years ago

    Experience with Texting Base was good for the time we used it, but in searching for other options, it doesn't hold up to our current needs. We used it for over 5 years, but have just recently switched to a different option which better fits our current needs.

    Pros

    We used Texting Base for many years and it was good for what we needed at the time. We were able to have many different groups and it was fairly easy to add people into the various groups.

    Cons

    It was hard in an emergency situation when I needed to text from my phone. Much easier to send texts when logged into a computer. Also need to be logged in to the website to check for responses.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great way to have continuous engagement with large customer base

    Reviewed 2 years ago

    Overall I have had a very productive and ROI experience with Texting Base. Customer engagement is a major hurdle these days and this is a cost effective way to stay at the forefront of our customer’s minds on a continuous basis with relative ease.

    Pros

    The way this softwares can create a sense of continuous engagement with clients and customers with relative ease and low cost is incredible. Implementation is seamless and when there is an issue, customer service is also very responsive.

    Cons

    It works well but I think it would benefit from a mobile app versus mobile web.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent patient interface

    Reviewed 2 years ago

    Easy to implement and maintain

    Pros

    Increases patient retention and compliance Increases sales Better patient outcomes

    Cons

    We just turned over our IT staff so the implementation was a little shaky

    Texting Base FAQs and common questions

    Q. What type of pricing plans does Texting Base offer?

    Texting Base has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Texting Base?

    Texting Base has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Texting Base support?

    Texting Base supports the following languages:
    English


    Q. Does Texting Base offer an API?

    No, Texting Base does not have an API available.


    Q. What level of support does Texting Base offer?

    Texting Base offers the following support options:
    24/7 (Live rep), Chat, Phone Support, Email/Help Desk

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