Texting Base Pricing, Features, Reviews & Comparison of Alternatives

Texting Base

Personalized SMS marketing & client lead outreach platform

4.81/5 (27 reviews)

Texting Base overview

Texting Base offers a scalable SMS-based, text message marketing platform with scalable package options all the way up to enterprise-level deployment. Businesses sending 1,250 messages per month, all the way up to those sending 5 million, can access a system that promotes a spam-free approach to reaching out within a customer base. Boasting patented technology for making every text message personalized and therefore more engaging for the recipient, Texting Base doesn't "blast out" spam en masse to contacts. More meaningful group texts can be sent to multiple contacts, including automated greetings and well wishes for birthdays, anniversaries or holidays.

Texting Base also takes a direct, personal touch with bi-directional chat from a dedicated phone number instead of short codes. The system also places an emphasis on TCPA compliance, adding a suite of tools for duplicate contact or message detection and removal, opt-out functions, plus a dedicated compliance portal for safer management.
www.textingbase.com

Pricing

Starting from
$50/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Texting Base screenshot: Contact records can be uploaded in bulk from CSV by simply dragging the file into the window2017 Texting Base OverviewTexting Base screenshot: The upload process allows record fields to be selected or ignored during the import of contact detailsTexting Base screenshot: Once imported, contact records can be fully managed within the intuitive systemTexting Base screenshot: With a contact selected, full records can be viewed and edited where necessary along with the option to schedule messagesTexting Base screenshot: The Schedule A Text screen allows personalized messages to be drafted, scheduled and previewedTexting Base screenshot: The Messages tab shows single and group contacts along with a chronological history of messages sent and receivedTexting Base screenshot: Bi-Directional SMS marketingTexting Base in 2 Minutes

Texting Base reviews

Excellent
22

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.8
  4.8
  5.0
Christopher Larson

I was skeptical but the response I got was surprising

Used daily for less than 6 months
Reviewed 2017-03-29
Review Source: Capterra

I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn't be coming. My attendance doubled from the week before and I couldn't be happier. Bottom line: Texting Base works!Personalization and the ability to schedule messages.

Read the full review

Christopher Larson

I was very skeptical but Texting Base works!

Used daily for 6-12 months
Reviewed 2017-03-29
Review Source: Capterra

I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base using a Personalization and scheduled messaging.

Read the full review

Robert Nelson

I have been using it to stay in touch with my SOI for my Real Estate business

Used daily for less than 6 months
Reviewed 2017-06-25
Review Source: Capterra

I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys. Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project. I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.

Read the full review

Chancey Linderman

Made communication with employees after an emergency simple & affordable

Reviewed 2017-09-13
Review Source: Capterra

Texting Base helped me keep in contact with almost 200 employees in the Houston area after Hurricane Harvey. It has a user-friendly website, and I was really impressed with the customer service. One of the co-founders even called me a couple days later to check on my employees after the storm. I would recommend Texting Base to anyone looking for an easy and cost effective way to communicate with any sized group. I needed this service specifically for an emergency situation but look forward to using it for many other types of messaging within my organization. I started with the free trial, but will gladly continue using Texting Base going forward.

Read the full review

Jerry Lamb

Really like it and have had success

Used weekly for 2+ years
Reviewed 2017-03-25
Review Source: Capterra

Eric is very personable and knowledgeable. Product delivers ROI exceeds cost by far. Updates, improvements and upgrades have been constantGreat price and easy to use

Read the full review

Texting Base pricing

Starting from
$50/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

BUSINESS PLANS:
1st Month – FREE (includes 250 messages)
Standard – $50 per month (includes 1,250 messages)
Pro – $70 per month (includes 2,250 messages)
Executive – $100 per month (includes 4,000 messages)

ENTERPRISE PLANS:
Executive II – $200 per month (includes 10,000 messages)
Executive III – $1K per month (includes 55,000 messages)
Executive IV – $12.5K per month (includes 1,000,000 messages)
Executive V – $50K per month (includes 5,000,000 messages)

Texting Base features

Multi-Channel Marketing

A/B Testing (152 other apps)
API (410 other apps)
Activity Dashboard (228 other apps)
Campaign Analysis (199 other apps)
Campaign Management (187 other apps)
Content Management (189 other apps)
Customizable Branding (191 other apps)
Customizable Templates (205 other apps)
Data Import/Export (155 other apps)
Drag & Drop Interface (214 other apps)
Engagement Analytics (179 other apps)
Monitoring (190 other apps)
Real Time Analytics (156 other apps)
Real Time Data (147 other apps)
Reporting & Statistics (213 other apps)
Social Media Integration (233 other apps)
Social Network Marketing (143 other apps)
Tagging (145 other apps)
Third Party Integration (228 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for Texting Base

Key features of Texting Base

  • Mass texting
  • Analytics
  • MMS
  • Text-to-win
  • Coupons
  • Scheduling
  • Lead nurturing
  • Lead capture
  • Mobile integration
  • SMS integration
  • SMS marketing
  • Spam-free texting
  • Group texting
  • Geolocation
  • TCPA compliance
  • Multi-channel marketing
  • Bi-directional chat
  • Personalized texts
  • Automatic reminders
  • Scheduled messaging
  • CSV upload
  • Smart groups
  • Duplicate number removal
  • HIPAA compliance
  • Computer telephony
  • Master usage billing
  • Local numbers database
  • Polls / voting
  • Automated Birthday & Holiday texts
View All Features

Benefits

Engage customer contacts instead of blasting them with spam SMS texts, instead Texting Base's technology to personalize messages and automatically send socially valuable greetings for birthdays, anniversaries etc.

With pricing packages available for 250 - 5,000,000 sent messages per month, users can send group texts to multiple recipients with ease and quickly import contact lists from CSV file.

Geo-location awareness allows contacts to be sorted and organized according to proximity, particularly useful when targeting localized customers for certain campaigns.

Texts can become more conversational with bi-directional chat capabilities, with messages sent from a dedicated phone number rather than a short code.

Texting Base promises HIPAA and TCPA compliance to obey governing laws on text messaging, providing a suite of features and an administrator portal for trusted standards adherence.