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Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
458
Starting from
16
Per month
Usage Based
Value for money contenders
Functionality
4.6
/5
458
Total features
87
7 categories
Functionality contenders
Overall Rating
4.8
/5
458
Positive reviews
5
4
3
2
1
358
92
7
1
0
SR
Samantha R.
AR
Anonymous Reviewer
David C.
mr
mya r.
MC
Manuel C.
JL
Jason L.
Overall rating contenders
Akande D.
Marketing Communications Specialist
Consumer Goods, 1,001-5,000 employees
Review source
Transcript
Akande: My name is Akande, I'm a digital marketing specialist. And I rate Omnisend four to five. For...
Fraser N.
Founder
Marketing and Advertising, 1-10 employees
Review source
Transcript
Fraser N.: Hi, I'm Fraser. I'm the founder of a marketing consultancy, and I'd like to give Omnisend...
Chetan A.
Verified reviewer
Apparel & Fashion, 1-10 employees
Used daily for 6-12 months
Review source
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It was a nice experience with the Omnisend. We overall loved this tool for our automations and customer engagement.
Omnisend is the best email marketing tool for our fashion brand. We have used this tool a lot for our automations and campaigns, on a daily basis.
It's kind of a complete tool in the email marketing industry, and we loved this tool a lot.
Filippo D.
Verified reviewer
Utilities, 1,001-5,000 employees
Used weekly for less than 6 months
Review source
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Omnisend allows you to define complex automatic communication workflow with different channels: email, SMS, push, facebook, you name it. The template editing is not the best, but still quite powerful and intuitive.
The signup workflow from Shopify works only for customers signed up via the form, not for customers that signed up during an order. This cause quite a lot of friction, I hope they will add the order as a trigger in the future. To use the more advanced channels like SMS, push notification and Facebook messages, you need to pay a more expensive plan. For a small business, it may be not possible.
Hi Filippo! Thank you so much for leaving such an unbiased and detailed feedback for our application. After reading your comment, we wanted to reach out with some clarification on your last comment. We indeed don't have a built-in solution for triggering the Welcome automation when subscribing to the check-out page. But, we may offer a workaround when defining the properties that distinguish those...
Rosie K.
Cosmetics, 11-50 employees
Used weekly for 6-12 months
Review source
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The analytics of the campaign are clear.
Get a lot of messages from their customer service.
William K.
Consumer Goods, 1-10 employees
Used monthly for less than 6 months
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On the fence. Its reasonbly easy to use, but considering the other players in the market, Im not sure what what kind of return on a monthly basis can be forecasted considering our sub number.
It integrated easily as a featured app on Big Commerce.
As a trial, they only allow 2 emails to go out...this is weak considering the other pay to play options available in the market.
Nuno C.
Retail, 1-10 employees
Used daily for 1-2 years
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Omnisend was an angel from the sky. It helped me to create great abandoned cart emails and flows. Its intelligence allowed me to create with easiness A/B tests to rapidly find the best sequence to use. My revenue from email sky rocked, not only recovering abandoned carts but also when broadcasting content emails
Omnisend has a lot of features. Flow automation for me was is one of the best in the market, you can do almost everything with it. It is a powerful tool for abandoned cart recovery, but also to do cross-sells! It integrates perfectly with Shopify and it only charges you for your active users (the ones that really subscribed to the mailing list and not all your store clients)
I found it a little bit difficult to work with forms, landing pages, and the email editor. IT is not very easy to work with them and options that are available for forms are a little bit limited. Also, there are some limitations when working and creating customer segments
Q. What type of pricing plans does Omnisend offer?
Omnisend has the following pricing plans:
Starting from: $16.00/month
Pricing model: Free, Subscription
Q. Who are the typical users of Omnisend?
Omnisend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Omnisend support?
Omnisend supports the following languages:
English
Q. Does Omnisend offer an API?
No, Omnisend does not have an API available.
Q. What other apps does Omnisend integrate with?
Omnisend integrates with the following applications:
OpenCart, Shopify Plus, Make, Adobe Commerce, WooCommerce, Smile.io, Loox, AfterShip, Reviews.io, Re:amaze, PrestaShop, Zapier, Involve.me, Tidio, Nosto, Poptin, Easyship, OptiMonk, CartHook, WordPress, ShipStation, VideoPeel, LoyaltyLion, Stamped.io, LiveChat, Meta for Business, Fomo, Justuno, Gorgias, Yotpo, Wisepops, Okendo, Privy, Gatsby, Volusion, Digioh, Intercom, BigCommerce, Elink.io, Shopify
Q. What level of support does Omnisend offer?
Omnisend offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)