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Omnisend Logo

Marketing automation for smart ecommerce marketers

Omnisend Pricing, Features, Reviews and Alternatives

Omnisend FAQs

Q. What type of pricing plans does Omnisend offer?

Omnisend has the following pricing plans:
Starting from: $16.00/month
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of Omnisend?

Omnisend has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Omnisend support?

Omnisend supports the following languages:
English


Q. Does Omnisend offer an API?

No, Omnisend does not have an API available.


Q. What other apps does Omnisend integrate with?

Omnisend integrates with the following applications:
Wix, OpenCart, 99minds, Swell, Pabbly Connect, PageFly, Shopify Plus, Make, Adobe Commerce, Formidable Forms, WooCommerce, Smile.io, Loox, UpViral, AfterShip, REVIEWS.io, Lootly, Re:amaze, PrestaShop, Zapier, Recharge, SyncSpider, Involve.me, Tidio, Glew, GrowthHero, Nosto, ConvertFlow, Poptin, Easyship, MESA, Rush, Fyrebox, Quizell, 29 Next, Supermetrics, OptiMonk, CartHook, Appy Pie, WordPress, Opinew, Gravity Forms, Shoplazza, Postscript, ShipStation, Trackingmore, VideoPeel, Klaviyo, EComposer, Getsitecontrol, LoyaltyLion, Typeform, Stamped.io, Personizely, POWR, Growave, TikTok, Meta for Business, Fomo, Justuno, Gorgias, Yotpo, ShippingChimp, Wisepops, Okendo, Stripo.email, Mailchimp, Gatsby, ViralSweep, Fera, Volusion, UpPromote: Affiliate Marketing, Digioh, Alloy, Intercom, BigCommerce, Elink.io, Shopify


Q. What level of support does Omnisend offer?

Omnisend offers the following support options:
Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum

Omnisend product overview

Price starts from

16

Per month

Usage Based

What is Omnisend?

Trusted by 125k+ ecommerce businesses, Omnisend’s all-in-one email marketing & SMS tool automates your marketing across the entire customer journey—reaching the right audience, with the right message at the right time. Capture and grow subscriber lists with landing pages & popups. Engage customers with ready-made email templates & newsletters. Boost conversions with pre-built automations like welcome, abandoned cart workflows, yearly birthday emails, and more. Integrates easily in 1-click with Shopify, BigCommerce, WooCommerce, Wix & more.

Key benefits of using Omnisend

Sell while you sleep with pre-built workflows across Email, SMS, Push, and more.
Convert store visitors to shoppers with pre-built omnichannel automations designed for ecommerce:
  • Abandoned cart recovery emails
  • Post-sales & order follow-up emails
  • Product & browse abandonment
  • New subscribers (welcome emails)
  • Customers likely to churn (win back, cross-sell & reactivation emails)
  • Birthday + Customer feedback
  • All Email and SMS messages, subject lines and workflow settings are pre-built, so you can get up and running in minutes.

    Create beautiful and professional email campaigns and newsletters in minutes with:
  • A drag & drop email builder
  • Ready-made, responsive email templates on any device
  • Unique coupon codes
  • Automatic product picker
  • Product recommender (up to 8 products)
  • Plus, resend campaigns without any tedious manual work!

    Grow your Email and SMS subscriber lists by collecting email and/or SMS opt-ins with fully customizable popups, signup bars, landing pages & wheel of fortune. Find ready-made & themed templates in the Forms Library, including Back in Stock notifications & onsite promotions. Plus, a built-in Email List Cleaning tool to optimize your audience.

    Improve your targeting with robust segmentation and boost your conversions with well-targeted, personalized messages across email, SMS, push and use the audience sync for Facebook & Google retargeting ads.

    Create segments for:
  • High-value (VIP) customers
  • Likely-to-churn customers
  • Specific category/product shoppers
  • First-time/repeat customers & many more data-driven types of audiences.
  • Combine email with SMS and push notifications
  • SMS available worldwide
  • Push notifications and SMS can be used in campaigns & omnichannel workflows
  • No need to pay for multiple apps anymore!

    Analyze your campaigns and your customers with real-time reporting:
  • Sales dashboard
  • Campaign, automation and form performance reports
  • Live view of store visitor activity
  • Customer Lifecycle Stage breakdowns

    We’ll be here every step of the way to help support you, no matter what plan you’re on. All customers have access to:
  • 24/7 live chat & email support
  • On-demand Omnisend Academy training & live webinars
  • Full help center with articles and guides.
  • Dedicated Customer Success managers are available on plans from $400 p/month
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Live Online
    Videos
    Documentation
    Webinars

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    Omnisend pricing information

    Value for money

    4.5

    /5

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    Starting from

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    Per month

    Usage Based

    Pricing options

    Free plan
    Subscription
    Free trial
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    Value for money contenders

    Omnisend features

    Functionality

    4.5

    /5

    733

    Total features

    107

    18 categories

    Most valued features by users

    Reporting/Analytics
    Third-Party Integrations
    Activity Dashboard
    API
    Campaign Management
    Reporting & Statistics
    Data Import/Export
    Customizable Branding

    Omnisend users reviews

    Overall Rating

    4.7

    /5

    733

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.82/10
    Rating distribution

    5

    4

    3

    2

    1

    547

    167

    17

    2

    0

    Pros
    Overall experience with Omnisend is very positive. It's a great product for a fair price and does what you need very well.
    Great email marketing software which allows your marketing team to create amazing newsletters. The great advantage is that you can easily automate some tasks as welcome emails, abandoned cart, etc.
    Our overall experience is super positive and we've recommended it multiple times to other businesses.
    Cons
    I find it frustrating that the product picker is just not working, you have to physically copy and paste product description photo and information and paste.
    Not all my emails go to my customers and they complaint that our email goes to junk and before this would not happen.
    Setting up Omnisend can be a little difficult, especially if this is your first time with email marketing.
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    Akande D.

    Marketing Communications Specialist

    Consumer Goods, 1,001-5,000 employees

    Review source

    Overall Rating

    Omnisend is a must have for Shopify stores

    Reviewed 3 years ago

    Transcript

    Akande: My name is Akande, I'm a digital marketing specialist. And I rate Omnisend four to five. For more reviews like this, click the link below. So the other products that we considered, before going to Omnisend, were MailChimp and ActiveCampaign. And the reason that we switched from those products, even though they are good products, to Omnisend, is Omnisend had a very specific focus on Shopify and integrating with abandoned cart and also offering SMS messaging. Those are the primary reasons we made that move. Omnisend is really great for a lot of reasons. But I think one of the things that stands out is how it's able to natively integrate with platforms, like Shopify, and with WooCommerce, Magento, as well as have these automations for abandoned carts, for birthday reminders, and also have landing pages and pop-up forms that you can integrate into the website. It works really well with e-commerce, very seamless. And I think for what other offerings are in the market, it's priced very affordably and competitively. So when I think about all those things, from the functionality that it offers, to what you can actually do with it and how much it's going to cost a business, having an e-commerce platform or having a store, an online store, it makes the most sense. Onboarding and integrating Omnisend was really easy, didn't take very much time at all. I think we reached out to support maybe one time for a pretty advanced feature, just to confirm the process. But the help documentation, the workflow, everything makes total sense. It's really easy to pick up and start using right away. If you're thinking about using Omnisend, just keep in mind that it is Omnisend, it's an omni-channel platform. That means you could leverage email, SMS, messenger platforms. It's really great for an all around solution. The way I would describe it, it's communicating to your customer in every possible way. With that in mind though, it can't get more complex as you start building on it. And if you're looking for just a plug and play email solution, Omnisend might not be the best for you. But if you want to leverage and grow your e-commerce store and drive more revenue, it is absolutely a must-have for your business.

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    Fraser N.

    Founder

    Marketing and Advertising, 1-10 employees

    Review source

    Overall Rating

    Good email service for shopify sites

    Reviewed 4 years ago

    Transcript

    Fraser N.: Hi, I'm Fraser. I'm the founder of a marketing consultancy, and I'd like to give Omnisend four out of five. I considered a number of other options when using Omnisend. We actually switched from using MailChimp, but we also considered many others, particularly ones that are particularly built for e-commerce. The reasons we chose Omnisend were that it was compatible with Shopify, the platform that the main website was being built on, and it had particularly good e-commerce capability. That was the main factor. I've found Omnisend easy to integrate and onboard into the business. It works well with Shopify, which the website was built in, and that's most important of all. And it has got good e-commerce functionality built in, such as the ability to send abandoned cart emails and flows and welcome series and all that good stuff that you're looking for in a good e-commerce email system. Omnisend is a very good option if you're looking for e-commerce focused email software. Certainly worth the look. It does the basics very well. It's not quite as advanced as some of the others out there. But if you want something to get started quickly and easily with your e-commerce store, then it's a great option.

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    Cristian F.

    Retail, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Seems very well build, has a lot of options

    Reviewed a year ago
    Pros

    I have used Onmisend for a too small amount of time, unfortunately. From my short experience with it, it's a very complete software and now that I review it, I realize that I should probably give it a second chance in another project. The only reason that I didn't get to use it more is because my team was already used to MailChimp and we didn't have too much time to switch tools. But I have a new project in the next 2 months, that will start from 0, and will be giving the software a try for sure. They have SMS campaigns, which is why I was drawn to it in the first place.

    Cons

    Nothing to dislike, to be honest. It seems like a very complete set of software, priced decently and all.

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    Verified reviewer

    Food & Beverages, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Omnisend review

    Reviewed 2 years ago

    My overall experiance is very good. I would recomende the product to other people or should i say i already did. We are currently running 4 websites on it and we will be doing more. So in my book they have a loyal customer. And yes we have tried others.

    Pros

    Price for performance doesn't come close to anyone. I think it is right there with Klaviyo but it is a lot cheaper. So that would be the part. Also i ti quite simple to use and to set up. The support is also very responsive but somethimes they don't have all ther right answers. But nevertheles they are there to help.

    Cons

    My least favorite feature is that i can't search by phone number in the contacts but you have to create a segment. I think the search needs a little work.

    JK
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    Julie K.

    Wholesale, 1-10 employees

    Used weekly for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    It's good for now

    Reviewed 2 years ago

    It's okay so far.

    Pros

    I like the design of the email templates.

    Cons

    The ease of creating and sharing link for landing pages could be more user friendly. There is currently no way to create a link for landing pages.

    HS
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    Heather S.

    Retail, self-employed

    Used weekly for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Omnisend is great! Highly recommend!

    Reviewed 2 years ago

    Omnisend has been great! I have friends trying to get me to switch to their provider all the time but they haven't used Omnisend and I'm hesitant to move anywhere when it's so easy to use and the customer service is so great. If it's not broken, don't fix it - right?!

    Pros

    The process of moving my emails over in the beginning was seamless. I love the copy feature so I'm not making a new email each week. I can just replace the content with relevant content to my new email campaign. Customer service is always very helpful and available through chat instead of waiting for an email that might not even answer the question I have (that's why I switched from my old provider).

    Cons

    The only issue I ever had was trying to type inside the content box, but they have since fixed that so it's no longer an issue.

    HH
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    Hilik H.

    Marketing and Advertising, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A whole in one - best email marketing solution for agencies and ecommerce

    Reviewed 2 years ago

    Excellent.

    Pros

    The customer support is excellent. The product itself is user-friendly and easy to use.The automation and segmentation options are advanced and provide great solutions for effective marketing.

    Cons

    Compared to other software, I'm all satisfied and have no issues.

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