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Trustpilot Logo

Customer review management platform for online businesses

Last updated: March 2026

Trustpilot Alternatives & Competitors (2026)

Top 9 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


SurveyMonkey logo

Online survey and feedback collection platform

learn more
logo
SurveyMonkey
logo
Trustpilot

0.2

4.4

Value for money

4.2
30
per user/per month

Starting price

299
flat rate/per month

0.1

4.5

Functionality

4.4

Activity Dashboard

4.6/5

Anonymous Feedback

4.6/5

API

4.5/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Broadly logo

Online review & reputation management for small businesses

learn more
logo
Broadly
logo
Trustpilot

0.4

4.6

Value for money

4.2
249
/per month

Starting price

299
flat rate/per month

0.3

4.7

Functionality

4.4

Customer History

5/5

Activity Dashboard

4.8/5

Feedback Management

4.7/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Experience.com logo

Cloud-based customer experience platform

learn more
logo
Experience.com
logo
Trustpilot

0.4

4.6

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.3

4.7

Functionality

4.4

API

5/5

CRM

5/5

Customizable Templates

5/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Jotform logo

Cloud-based form builder tool for digital forms.

learn more
logo
Jotform
logo
Trustpilot

0.3

4.5

Value for money

4.2
39
flat rate/per month

Starting price

299
flat rate/per month

0.2

4.6

Functionality

4.4

Activity Dashboard

4.7/5

Action Management

4.7/5

Access Controls/Permissions

4.5/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Weave logo

Customer communication and appointment scheduling solution

learn more
logo
Weave
logo
Trustpilot

0.1

4.1

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.1

4.3

Functionality

4.4

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Appointment Management

4.4/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Trustpilot

0.5

4.7

Value for money

4.2
15
per user/per month

Starting price

299
flat rate/per month

0.2

4.6

Functionality

4.4

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Typeform logo

Interactive form builder for data collection

learn more
logo
Typeform
logo
Trustpilot
4.2

Value for money

4.2
39
flat rate/per month

Starting price

299
flat rate/per month

0.1

4.5

Functionality

4.4

API

4.9/5

Access Controls/Permissions

4.4/5

Activity Dashboard

4.3/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Zoho CRM logo

Customer relationship management solution

learn more
logo
Zoho CRM
logo
Trustpilot

0.1

4.3

Value for money

4.2
14
per user/per month

Starting price

299
flat rate/per month

0.1

4.3

Functionality

4.4

Activity Dashboard

4.6/5

Access Controls/Permissions

4.5/5

Alerts/Notifications

4.4/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Birdeye logo

AI-based webchat assistant for business conversations

learn more
logo
Birdeye
logo
Trustpilot

0.3

4.5

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.2

4.6

Functionality

4.4

AI/Machine Learning

5/5

AI Writing Assistant

5/5

Activity Dashboard

4.7/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

XM for Customer Experience logo

Customer experience management (CXM) platform

learn more
logo
XM for Customer Experience
logo
Trustpilot

0.3

4.5

Value for money

4.2
1500
/per year

Starting price

299
flat rate/per month

0.2

4.6

Functionality

4.4

Activity Dashboard

5/5

Access Controls/Permissions

4.6/5

Activity Tracking

4.5/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

ReviewTrackers logo

Review monitoring software for multi-location businesses

learn more
logo
ReviewTrackers
logo
Trustpilot

0.4

4.6

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.1

4.5

Functionality

4.4

Campaign Management

5/5

Access Controls/Permissions

N/A

Activity Tracking

N/A

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

SurveySparrow logo

Software for creating and managing feedback and surveys

learn more
logo
SurveySparrow
logo
Trustpilot

0.1

4.3

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.1

4.3

Functionality

4.4

360 Degree Feedback

5/5

Benchmarking

5/5

Access Controls/Permissions

3/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Yotpo logo

Marketing platform for collecting and showcasing reviews

learn more
logo
Yotpo
logo
Trustpilot

0.3

3.9

Value for money

4.2
199
flat rate/per month

Starting price

299
flat rate/per month
4.4

Functionality

4.4

Activity Dashboard

4.7/5

Campaign Management

4.4/5

API

4.3/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Zendesk Suite logo

AI powered customer service across all channels

learn more
logo
Zendesk Suite
logo
Trustpilot
4.2

Value for money

4.2
39
per user/per month

Starting price

299
flat rate/per month
4.4

Functionality

4.4

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

ReviewInc logo

Reputation management and customer experience software unite

learn more
logo
ReviewInc
logo
Trustpilot

0.5

4.7

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.4

4.8

Functionality

4.4

Access Controls/Permissions

4/5

API

4/5

360 Degree Feedback

N/A

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Swell logo

Cloud-based customer experience management platform

learn more
logo
Swell
logo
Trustpilot

0.3

4.5

Value for money

4.2
Empty state illustration for "No pricing info"

No pricing info

Starting price

299
flat rate/per month

0.1

4.5

Functionality

4.4

Activity Dashboard

5/5

Alerts/Notifications

5/5

Automated Scheduling

5/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Trustpilot

0.2

4.4

Value for money

4.2
19
per user/per month

Starting price

299
flat rate/per month

0.1

4.3

Functionality

4.4

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

InputKit logo

InputKit, the best tool for an incredible experience.

learn more
logo
InputKit
logo
Trustpilot

0.6

4.8

Value for money

4.2
2000
flat rate/per year

Starting price

299
flat rate/per month

0.5

4.9

Functionality

4.4

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Access Controls/Permissions

N/A

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Survicate logo

Collect, analyze, and act on customer feedback

learn more
logo
Survicate
logo
Trustpilot

0.1

4.3

Value for money

4.2
49
usage based/per month

Starting price

299
flat rate/per month

0.1

4.3

Functionality

4.4

A/B Testing

5/5

Campaign Management

5/5

API

4.6/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5

Lucky Orange logo

All-in-one conversion optimization suite for website owners

learn more
logo
Lucky Orange
logo
Trustpilot

0.4

4.6

Value for money

4.2
39
flat rate/per month

Starting price

299
flat rate/per month

0.2

4.6

Functionality

4.4

Autoresponders

5/5

Access Controls/Permissions

4.8/5

Activity Tracking

4.7/5

Top Features

Customer Database

4.8/5

Customer Experience Management

4.4/5

API

4.4/5