GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Trustpilot
Customer review management platform for online businesses
Last updated: February 2025
Trustpilot Alternatives & Competitors
Top 1 free alternatives
Total


35
68
47
features in common
35
features in common

Swell user ratings
Top features
Activity Dashboard
Multi-Location
Multi-Channel Communication

Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Pricing
Value for money
What users say about Swell's value for money
Categories in common

Total


42
148
47
features in common
42
features in common

Birdeye user ratings
Top features
Support Ticket Management
Feedback Management
Proactive Chat

Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Pricing
Value for money
What users say about Birdeye's value for money
Categories in common
Total


30
69
47
features in common
30
features in common

Yotpo user ratings
Top features
Content Management
Visual Analytics
Trend Analysis

Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Pricing
Starting from
$368/month
Value for money
What users say about Yotpo's value for money
Total


26
74
47
features in common
26
features in common

Partoo user ratings
Top features
Activity Tracking
Negative Feedback Management
Reporting & Statistics

Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Pricing
Value for money
What users say about Partoo's value for money
Categories in common
Total


31
51
47
features in common
31
features in common

pulseM user ratings
Top features
Surveys & Feedback
Review Notification
SMS Messaging

Trustpilot user ratings
Top features
Social Promotion
Reminders
Ratings/Reviews
Pricing
Starting from
$99/month
Value for money
What users say about pulseM's value for money
Categories in common