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Trustpilot Logo

Customer review management platform for online businesses

Last updated: February 2025

Trustpilot Alternatives & Competitors

Top 1 free alternatives

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Swell logo

Cloud-based customer experience management platform

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Features

Total

Swell logo
Trustpilot logo

35

68

47

features in common

35

features in common

Swell logo

Swell user ratings

Functionality

4.5
(352)

Top features

  • Activity Dashboard

    5.0

  • Multi-Location

    5.0

  • Multi-Channel Communication

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Pricing

Value for money

Swell logo
4.5

0.3

Trustpilot logo
4.2

What users say about Swell's value for money

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
Birdeye logo

The leading AI-powered reputation platform for local brands.

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Features

Total

Birdeye logo
Trustpilot logo

42

148

47

features in common

42

features in common

Birdeye logo

Birdeye user ratings

Functionality

4.6
(666)

Top features

  • Support Ticket Management

    5.0

  • Feedback Management

    5.0

  • Proactive Chat

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Pricing

Value for money

Birdeye logo
4.5

0.3

Trustpilot logo
4.2

What users say about Birdeye's value for money

I find that very helpful in knowing peoples interest in reviewing us. The customer service has always been helpful and very responsive.
We have seen such an phenomenal growth with our company. We have tripled our sales and are able to have our amazing clients leave amazing stories on their experience.
Yotpo logo

Yotpo, the leading eCommerce marketing platform.

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Features

Total

Yotpo logo
Trustpilot logo

30

69

47

features in common

30

features in common

Yotpo logo

Yotpo user ratings

Functionality

4.4
(366)

Top features

  • Content Management

    5.0

  • Visual Analytics

    5.0

  • Trend Analysis

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Pricing

Starting from

$368/month

Value for money

Yotpo logo
4.0

0.2

Trustpilot logo
4.2

What users say about Yotpo's value for money

Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
Partoo logo

Get closer to your clients!

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Features

Total

Partoo logo
Trustpilot logo

26

74

47

features in common

26

features in common

Partoo logo

Partoo user ratings

Functionality

4.6
(55)

Top features

  • Activity Tracking

    5.0

  • Negative Feedback Management

    5.0

  • Reporting & Statistics

    5.0

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Pricing

Value for money

Partoo logo
4.4

0.2

Trustpilot logo
4.2

What users say about Partoo's value for money

Easy , quick and great reviews coming in - gain more clients and clients are impressed with how easy it is to use.
I like PARTOO because it is easy to use , as you can send messages to a multiple clients so to give a good after sell service.
pulseM logo

Reputation management tool for home service businesses.

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Features

Total

pulseM logo
Trustpilot logo

31

51

47

features in common

31

features in common

pulseM logo

pulseM user ratings

Functionality

4.6
(61)

Top features

  • Surveys & Feedback

    5.0

  • Review Notification

    5.0

  • SMS Messaging

    4.9

Trustpilot logo

Trustpilot user ratings

Functionality

4.4
(1.1K)

Top features

  • Social Promotion

    5.0

  • Reminders

    5.0

  • Ratings/Reviews

    5.0

Pricing

Starting from

$99/month

Value for money

pulseM logo
4.6

0.4

Trustpilot logo
4.2

What users say about pulseM's value for money

The features of the review management is worth its weight in gold for service companies like that use a great base of review to help generate more business as well as retain current customers.
Love working with your employees, I know that you will take care of me when I need help. You help me find work arounds when I have issues.