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Heidi
The AI Care Partner doubling the world's healthcare capacity
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Heidi - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Heidi overview
What is Heidi?
Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.
Key benefits of using Heidi
Starting price
per month
Alternatives
with better value for money
Heidi’s user interface
Heidi reviews
Overall rating
No reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.00/10
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Heidi's features
Heidi alternatives
Heidi
Starting from
40
/user
Per month
Sunoh
Starting from
No pricing info
Tali
Starting from
No pricing info
DeepScribe
Starting from
No pricing info
Heidi pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited transcription
- Advanced templates
- Task management
- Ask Heidi
- Patient & session linking
- Personalization
- Documentation & session sharing
- Coding
- Session status
- Free assistant users
- Team template sharing
- Template configuration 1:1
- Unlimited answers
- Transparent citations
- CPD / CME tracking
- Patient-context–aware answers
- Live evidence suggestions
- Preferred sources & journals
- Premium evidence sources
- Personal evidence library
- Evidence in patient visits
- Team evidence guidelines
- Org-wide evidence library
- Flexible data retention
- EHR integration add-on
- Centralized billing
- Priority customer support
- Team management & controls
- Guided onboarding
- Dedicated customer success
- Single sign-on (SSO)
- Service availability
- Custom terms & hosting
User opinions about Heidi price and value
Value for money rating:
Heidi support options
Typical customers
Platforms supported
Support options
Training options
Heidi FAQs
Heidi has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Heidi support?
Heidi supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Heidi support mobile devices?
Heidi supports the following devices:
Android, iPad, iPhone
Q. Does Heidi offer an API?
Yes, Heidi has an API available for use.
Q. What level of support does Heidi offer?
Heidi offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat