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Heidi
Cloud-based AI clinical documentation for clinicians
Table of Contents
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Heidi - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Heidi overview
What is Heidi?
Heidi is a cloud-based AI care partner for clinicians, medical practices, hospitals, and large healthcare organizations across 50+ countries. It captures patient consultations in real time via ambient transcription, generates structured clinical notes from audio using standard or custom templates, and produces supporting documents including referral letters, discharge summaries, medical certificates, and patient handouts. Automatic diagnostic code generation (ICD-10), in-session evidence retrieval with inline citations, and AI-assisted form auto-completion round out the core clinical workflow. Heidi Verify cross-checks generated notes against source transcripts and clinical context for audit-ready accuracy. A Memory feature adapts note output to individual clinician preferences over time. Accessible via web browser, native desktop apps (Windows and Mac), iOS (17+) and Android (8+) mobile apps, and an EHR-embedded widget. The Heidi Remote wearable hardware device (21g, up to 14-hour battery) supports reliable audio capture in any clinical setting, including offline environments with automatic sync.
Heidi supports 200+ clinical specialties, including primary care, surgery, emergency medicine, mental health, aged care, and telehealth, and operates across 110 languages with multi-speaker differentiation and regional dialect support. Plans scale from individual solo practitioners on a free tier with unlimited transcription to multi-clinician practices and enterprise health systems, without stacking per-seat subscription costs. Automated patient communications (Comms) handle inbound call management, appointment scheduling, reminders, and follow-up outreach. The platform complies with HIPAA, GDPR, ISO 27001, ISO 42001, NHS, PIPEDA, and Australian Privacy Principles, making it suitable for deployment across diverse international regulatory environments.
Starting price
per month
Alternatives
with better value for money
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Heidi’s user interface
Heidi's key features
Most critical features, based on insights from Heidi users:
All Heidi features
Heidi alternatives
Heidi
Starting from
40
/user
Per month
ZyDoc
Starting from
No pricing info
Sonix
Starting from
22
/user
Per month
ModMed
Starting from
No pricing info
Heidi pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Unlimited transcription
- Advanced templates
- Task management
- Ask Heidi
- Patient & session linking
- Personalization
- Documentation & session sharing
- Coding
- Session status
- Free assistant users
- Team template sharing
- Template configuration 1:1
- Unlimited answers
- Transparent citations
- CPD / CME tracking
- Patient-context–aware answers
- Live evidence suggestions
- Preferred sources & journals
- Premium evidence sources
- Personal evidence library
- Evidence in patient visits
- Team evidence guidelines
- Org-wide evidence library
- Flexible data retention
- EHR integration add-on
- Centralized billing
- Priority customer support
- Team management & controls
- Guided onboarding
- Dedicated customer success
- Single sign-on (SSO)
- Service availability
- Custom terms & hosting
User opinions about Heidi price and value
Value for money rating:
Heidi integrations (14)
Heidi support options
Typical customers
Platforms supported
Support options
Training options
Heidi FAQs
Heidi has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
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Q. Does Heidi support mobile devices?
Heidi supports the following devices:
Android, iPhone, iPad
Q. What level of support does Heidi offer?
Heidi offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat