Donorbox - 2024 Pricing, Features, Reviews, & Alternatives

Reviewers appreciate Donorbox's versatile payment processing capabilities. They highlight the compatibility with multiple payment methods, including PayPal, Stripe, Apple Pay, and Google Pay, which they find convenient for both recurring and one-time donations. Users report the process is quick and easy, with donations processed in just a few clicks. They also value the seamless integration and real-time processing. However, some reviewers feel the fees are high for smaller nonprofits, and a few mention occasional slow processing times. Of the 19 Donorbox users who gave detailed accounts of their use of Payment Processing, 84% rated this feature as important or highly important.

Reviewers indicate Donorbox's donor management capabilities are highly valuable. They appreciate the ability to track donations, donor information, and giving habits in one centralized location. Users find it easy to manage donor data, respond to inquiries, and follow up with donors. They highlight the system's integration with other platforms and the clarity of the information provided. Some reviewers mention the lack of automatic year-end reports and occasional confusion with donor notices, but overall, they find it simple and helpful for fundraising efforts. Of the 17 Donorbox users who gave detailed accounts of their use of Donor Management, 76% rated this feature as important or highly important.