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Church Office Online vs ChurchTrac Comparison

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Overview

Church Office Online is a church management software which includes native iPhone and Android apps, designed to support churches of all sizes

Category Leaders

ChurchTrac is a church management software with features for membership management, donation tracking, accounting, reporting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

35.13

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

108

5

4

3

2

1

51

46

7

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

583

5

4

3

2

1

473

95

9

4

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

So far we have been very happy with it and love the fact that it integrates so many other resources.
Super easy interface that is chock full of amazing features like financial reporting, attendance tracking, child check-in and member login.
It is perfect for our small church and at an affordable price. Support team has been very responsive in responding to issues.

Pros

IF I have an issue or can't figure something out customer service is very quick to respond and help. Very good company and very useful for what we do.
I have had a great experience over all with ChurchTrac so far. Had to call Support once and he was so helpful.
ChurchTrac has been amazing for us. It has been a real blessing to be able to get started with a free trial period and have so many free resources to help guide us through the setup and utilization.

Cons

It does not work the best on iPhones and tablets. Especially when you go to rotate the screen it doesn’t move which is irritating.
Hard to edit/ fix mistakes. No lock feature on pass enteries.
But the above UI and other problems keep me from doing so, as they make doing certain things unexplainably harder than necessary.

Cons

This feature sames me so much time and anguish.
Only thing that is missing is the recently discontinued payroll functionality.
Not being able to talk to someone right when I have a problem. They are very quick to get back to emails and if a call is needed they will set up a call also.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features48
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Cash Flow Management
  • Check Printing
  • Child Check-in
  • Chord Chart Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donation Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • File Management
  • Filtering
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • General Ledger
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Small Group Management
  • Social Media Integration
  • Third Party Integrations
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Integration
  • Website Management
  • Worship Planning
  • Total features73
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Activity Dashboard
  • Alerts/Notifications
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Bank Reconciliation
  • Budgeting/Forecasting
  • Built-in Accounting
  • Calendar Management
  • Cash Flow Management
  • Check Printing
  • Child Check-in
  • Chord Chart Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donation Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Expense Tracking
  • File Management
  • Filtering
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • For Religious Organizations
  • Forms Management
  • Fund Accounting
  • General Ledger
  • Media Library
  • Member Communication
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Calendar
  • Online Giving
  • Payroll Management
  • Personalization
  • Pledge Management
  • Project Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Small Group Management
  • Social Media Integration
  • Third Party Integrations
  • Transaction History
  • Visitor Tracking
  • Volunteer Management
  • Website Integration
  • Website Management
  • Worship Planning

Integrations

  • Total integrations7
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • Constant Contact
  • DonorHub
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier
  • Total integrations6
  • Authorize.Net
  • Blackbaud Raiser's Edge NXT
  • Constant Contact
  • DonorHub
  • Eventbrite
  • Gmail
  • Google Analytics 360
  • Mailchimp
  • Meta for Business
  • Microsoft Excel
  • Microsoft Outlook
  • PayPal
  • Planning Center
  • Pushpay
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Salesforce.org Nonprofit Cloud
  • Stripe
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ChurchTrac logo

ChurchTrac

Great value and easy to setup and easy to ise

Reviewed 4 years ago
Pros

Very good value. Started with free church track software and then converted to Church track online. Conversion was easy and now enjoying the online version even more.

Cons

I really haven't encountered anything. We just use it to record the giving by the congregation and it works great for our small church.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ChurchTrac logo

ChurchTrac

This software is great!

Reviewed a year ago

I am still learning about the program, but so far I like it.

Pros

It is comprehensive and does much to ease the workload for a church office staff.

Cons

There is nothing I dislike about the software

Vendor response

Thanks for the review, Jill. Don't hesitate to reach out to our support team if there's anything you need. We're always here to help!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Review of Church Trac

Reviewed 4 years ago
Pros

I reviewed several church management systems and Church Trac is the easiest to move around in and to use. Plus with the online version I can access it anywhere.

Cons

The Payroll section could be a little more user friendly. If you need to change the start date for payroll you are required to call customer support. It would be better if you could adjust that date yourself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Great software

Reviewed 2 years ago
Pros

We have a small church but was looking into expanding our membership and online access. This software was incredibly easy to use and very helpful with online giving as well as setting up a church page for all. The price was affordable and they even migrated items from the old version.

Cons

No complaints on this product. It has been what I expected and more.

Vendor response

Thanks for the review Karen! We're glad that you're learning ChurchTrac soo quickly. Don't forget to check out our youtube channel, as we have lots of great content there to help you along the way.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

ChurchTrac

Reviewed 7 months ago

It has been great so far and ChurchTrac keeps evolving as technology evolves. Thank you for all your hard work!

Pros

The product is user friendly and cost efficient.

Cons

Messaging within the Church Connect App.

Vendor response

Thank you for the 5-Star review, Lucas. We're here to serve you. Be blessed!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Great Program... Needs an App

Reviewed 3 years ago

We have loved the experience and updates with this software. They are constantly improving and creating new features.

Pros

It is very user friendly, and clearly is made by church staff/church thinkers.

Cons

I wish it had an app for the membership to use, instead of everything being done in a browser.

Vendor response

Thanks for the review Seth! What would you want to see in an app for your members to use? Email us at support@churchtrac.com Talk Soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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ChurchTrac logo

ChurchTrac

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Reviewed 6 years ago

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use 2) A good amount of functionality 3) Above all, the price is better than other online options I found 4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Great Product

Reviewed a month ago
Pros

Churchtrac is perfect for our Church. It has features that will help organize our church.

Cons

I find it confusing sometimes to remove categories that don't pertain to us.

Vendor response

Thank you for the 5-star review, Kathy. If you have not yet, I encourage you to join one of our upcoming workshops here: https://calendly.com/churchtrac-connect/getting-started-webinar Blessings!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

What I’ve been looking for

Reviewed a year ago

I’ve really enjoyed using the program so far!

Pros

I love the user friendliness of the software. It’s easy to navigate. I also enjoy the Church Connect feature.

Cons

It would be nice to add videos to church connect page. I’m still trying to figure out how to integrate current church processes over to ChurchTrac.

Vendor response

Thanks for the 5-star review, Nick. We're glad that you're enjoying ChurchTrac. Don't hesitate to reach out if there's anything additional we can do for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ChurchTrac logo

ChurchTrac

review of churchtrac

Reviewed 3 years ago

it is important for a church to know its membership and church attendance. church trac can assist in this respect, including church budgets , church gatherings management and tithing management.

Pros

it is very easy to use and it has a free trial period so that if you want to buy it you try it and know exactly what you are buying.

Cons

i havent seen any disadvantage yet in using this application and it competes well with other similar softwares.

Vendor response

Thank you for the review! We really appreciate it! If you do find anything that you think would make our software better just let us know.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

The Best Church app EVER!

Reviewed 2 months ago

The "End-of-year-Statements are PERFECT! and I can configure them anyone way our congregation needs to view them.

Pros

It is easy to use, and I can get whatever type of report I may need from the site. If I need help, the customer service is ALWAYS willing to help.

Cons

There is nothing I don't like about Church Trac.

Vendor response

Thank you soo much for the 5-star review, Paula! We're glad that you're enjoying the app. As always, don't hesitate to reach out to us if you ever need any help. Blessings!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Review by SPWC

Reviewed 4 years ago

Manual recording of church transactions were changed to online by using ChurchTrac software. All members were given access to maintain their profile and view their contributions.

Pros

Features, functionality and overall quality.

Cons

Customer service was not able to help in customising certain features to suit our requirements.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Boatmann

Reviewed 4 years ago

Church Trac software has helped me to collate the details of all my church members and track them easily. Before using churchtrac we didn't have a data base of the church members so we couldn't track them and there lacked a sense of belongingness among most church members since they felt we don't care because we don't look for them when they are absent but with church track, each user is assigned to a particular group of people and now they track them through online attendance check, and then follow ups planning.

Pros

Easy of use. It's easy to use and assign more users to perform specific tasks.

Cons

Congregation access page do not contain much information. For instance I wanted my congregation to enter most of their details themselves, including abilities and experiences but there was no such feature.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ChurchTrac logo

ChurchTrac

The church manager

Reviewed 3 years ago

As a member and the leader of the youths in our church, I had been experiencing many problems handling and managing youths in the church since they have a tendency to avoid responsibilities.I was introduced to church track by my best friend who happens to be an IT specialist to help me handle this great responsibility. I have had a soft time handling the youths and updating them on their contribution towards church projects and church activities that need their support. Church track has helped in communication, tracking youths contribution towards projects, updating youths on their contributions, tithes and all other church activities thanks to church track.

Pros

What I love most about church track software is that it is easy to use, it is easy to track offerings, tithes and contributions hence allowing pastors and leaders to appreciate people who have contributed to church growth. It is also affordable therefore anyone can have it.

Cons

I have not noticed a major problem when using church track.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

"A Great Product with Great Service"

Reviewed 6 years ago

Churchtrac Online is a product that all churches should be using. It is easy to use and brings everything to light in keeping track of church statistics. Customer service is prompt and efficient with answering your questions. I truly recommend this product for every church to use.

Pros

The ease of entering information for each person

Cons

I would like to see categories in the name screen to help better understand all giving. All giving that is done in my church is not all individuals. We have certain groups and special day for giving.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

Church Trac Helped us Get on Track!

Reviewed a year ago

Amazing

Pros

Church Trac has everything we need for our local church and for our non-profit ministry!

Cons

There are a few things that could be a little more user friendly and explained a little better.

Vendor response

Thank you very much for the 5-star review, Daryl. We really appreciate it! Would you mind reaching out to our support team? We want to hear what you think about the software being explained a little better. Thanks!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

My Weekly Assistant

Reviewed 2 years ago

Very happy with Church Trac. It makes my life easier to track attendance and giving. Also like the profiles that are available for each member.

Pros

This software is pretty self explanatory to use. Running a smaller church does not require many items as very large church.

Cons

Some of the recent updates tend to make it more complex.

Vendor response

Thanks for the review Gary. We'd love to get more feedback from you. Send us an email anytime!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

The simplicity of Church Trac and its efficiency to keep records is phenomenal!

Reviewed 5 years ago

The accountability of church finances at our fingertips, and the ease of comparing everything with our bank accounts.

Pros

The ease of using all the features to do bookkeeping, and the Church Trac online user guide and step by step instructions made it so easy to set up our accounting system by myself. The online support team was also very quick in helping resolve problems I had.

Cons

I have no complaints. I was given the program by a supervisor back in Sept 2016, and I had to learn on my own and through Online support the ease of step by step instructions made it easy to do. I feel very confident in using this program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

A Great Value

Reviewed a year ago

Using ChurchTrac has allowed us to move our bookkeeping into the cloud with access available by leadership at any time. It provides people management, attendance tracking and so much more! Whenever I have contacted support they have been super responsive and supportive.

Pros

ChurchTrac was our churches first online accounting software. We had always managed the bookkeeping by hand. My church treasurer was unsure if she could learn the new software, but has found the ease of use actually saves her time! The software is simple and use friendly. They have continued to provide new features and it is scalable as your church grows.

Cons

I do wish custom reports could be produced. I have requested a new report and look forward to when it is implemented. But, it does allow exporting to a spreadsheet for more customization.

Vendor response

Thanks for the review, Steven. We've got more great features coming around the bend... especially in Accounting. Stay tuned to find out!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ChurchTrac logo

ChurchTrac

ChurchTrac Online Review

Reviewed a year ago

Wonderful

Pros

Ease of use, church-appropriate features

Cons

No allocation for middle names or initials

Vendor response

Thanks for the review, Eileen. We're glad you're enjoying ChurchTrac. As always, don't hesitate to reach out to us if there's anything we can help you with.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

User friendly and cost efficient

Reviewed 2 years ago

I am totally enjoying learning every part of ChurchTrac. I am impressed with the customer service I have received so far.

Pros

It is pretty easy to use and was most cost effective software that is geared for churches.

Cons

I don't like that the CHurch Directory is available to all who register.

Vendor response

Thanks for the review, Cindy. Don't hesitate to reach out if there's anything additional we can do for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ChurchTrac logo

ChurchTrac

Excelente, útil y muy sencillo de usar.

Reviewed 5 months ago

Me está ayudando a ordenar prioridades, tiempos, tareas, agiliza mis labores y me permite saber cómo estoy organizando nuestra congregación

Pros

La facilidad de uso y el soporte que se da al producto. La organización está bien pensada, facilitando nuestro trabajo.

Cons

Me parece que falta mejor dirección para aprender a usar el Church Conect.

Showing original review in Spanish. See translation

Vendor response

Thank you for the 5-star review, Vladimir. We're glad that you're enjoying the software. Please reach out to our support team regarding Church Connect, as we can help guide you and provide some great resources as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac logo

ChurchTrac

For use as a communication tool

Reviewed 2 years ago

For what we use, it is good. Have participated in many seminars.

Pros

We like the tracking of giving and attendance. We have been slow to pick up some of the other good functions such as connect card, worship planning, the communication functions such as emails and/or messaging. All these are good but have trouble changing old ways.

Cons

The church directory part of the program is not complete enough. It lacks enough information. It is very basic. We use the Instant Church Directory for our church and allow for much more information to be put in about each member/family. If Churchtrac could up grade this part of their program we could drop one more program we pay for. Calendar could be better too.

Vendor response

Thanks for the review, Jerry. As you continue to navigate and learn the software, don't hesitate to reach out to our support team for help. Help is just a couple of clicks away.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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ChurchTrac

Very satisfied

Reviewed a month ago

Very happy with the services

Pros

Very helpful to our church group service

Cons

I like all the services it provides,very satisfied,no dislike.

Vendor response

Thank you for the review, Anetta. We're so glad that you're finding the software helpful and like all the services we're providing. If you ever need any assistance, please don't hesitate to reach out to us. Blessings!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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ChurchTrac

ChurchTrac

Reviewed 3 years ago
Pros

Desired features Reasonable cost for a small church

Cons

Canadian tax receipts can not be signed electronically, so I can't send by email Interface is inconsistent, confusing

Vendor response

Thanks for the review, Larry. We are considering some of the recommendations you gave us. As always, don't hesitate to reach out for anything!