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ChurchTrac Logo

Online church management software

Last updated: December 2024

ChurchTrac - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is ChurchTrac?

ChurchTrac is a cloud-based church management software that helps churches to keep track of their parish members and grow the ministry. The product offers a wide range of features including membership management, donation management, attendance tracking, volunteer support and event management.

ChurchTrac helps keep a record of member data such as contact details, interactions with the church, baptisms, notes for members, prospects and visitors. The tool enables church administration to print directories, track important dates and send reminders to members. The software tracks member attendance and generates attendance reports and roll sheets. ChurchTrac also helps churches to manage contributions and pledges, print contribution statements, generate reports and accept online donations. Churches can create online event registrations, as well as schedule volunteers and facilities using ChurchTrac. The system can also import data from other tools like spreadsheets and use the off-site backup support to keep data safe from any disaster.

Other features offered by ChurchTrac include custom reports, data archival, calendar management, process tracking and member profile creation. The congregation members can access their profiles, update details, print giving statements and view calendar events. Churches can also add accounting, budgeting, and payroll features to the software at an additional cost. The financial management features help to track fund balances, reconcile accounts, import transaction details, generate payrolls for clergy and non-clergy, and print W2 reports.

ChurchTrac is suitable for use by churches of all sizes, including those with less than 100 members. The software partners with MailChimp and Stripe for e-mail marketing and online payment processing, respectively.

Benefits of using ChurchTrac

• ChurchTrac helps to track and record pledges, contributions, and other donations as well as generates comprehensive reconciliation and tax reports.

• The software lets church administrators group members into different committees and track communication and attendance.

• ChurchTrac’s search functionality allows administrators to find individuals’ or families’ details in the database and to create lists of members who meet specific custom search criteria.

• The tool lets users create and update their profiles while church administrators can set access permissions and secure each member’s data.

• ChurchTrac does not charge any additional fees for set-up, data import or tech support.

Starting from

9

Per month

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ChurchTrac's key features

GetApp's analysis of 199 verified user reviews collected between July 2021 and September 2024 identified ChurchTrac's most critical features and how it performs according to users.

Features

4.7

/5

798

Ease of use

4.7

/5

798

Fund Accounting

Reviewers appreciate ChurchTrac's fund accounting capabilities. They report it simplifies tracking multiple funds, such as general and building funds, and allows for detailed reporting. Users find it helpful for budgeting and making informed purchasing decisions. They highlight the ease of setting up and managing funds, and the ability to generate specific reports for church meetings. Some users mention a desire for better integration of notes and file attachments between screens. Of the 45 ChurchTrac users who gave detailed accounts of their use of Fund Accounting, 98% rated this feature as important or highly important.


General Ledger

Users report that ChurchTrac's general ledger is user-friendly and simplifies data entry. They appreciate the ability to set up liability accounts, integrate accounts, and automate entries. Reviewers indicate that the search functionality is efficient, allowing them to easily find specific transactions. They find the ledger helpful for maintaining accountability and transparency, and note that it is easier to use compared to other software like QuickBooks or Sage. Of the 36 ChurchTrac users who gave detailed accounts of their use of General Ledger, 97% rated this feature as important or highly important.


Financial Reporting

Reviewers highlight ChurchTrac's financial reporting capabilities as valuable for preparing church business meetings and end-of-year statements. They appreciate the flexibility in customizing reports and the ability to export them to spreadsheet software. Users find the reports straightforward and useful for tracking budget items, funds, and financial information. Some mention the need for better formatting when exporting reports and the desire for more customization options. Of the 63 ChurchTrac users who gave detailed accounts of their use of Financial Reporting, 97% rated this feature as important or highly important.


Member Communication

Users report that ChurchTrac's member communication tools are essential for staying in touch with their congregation. They appreciate the ability to send emails and text messages through integrations like Twilio and MailChimp. Reviewers find it helpful for sharing prayer requests, updates, and daily devotions. They highlight the ease of targeting specific groups and the overall efficiency of the communication process. Some users mention the additional costs associated with third-party platforms. Of the 37 ChurchTrac users who gave detailed accounts of their use of Member Communication, 86% rated this feature as important or highly important.


Donation Management

Reviewers appreciate ChurchTrac's donation management capabilities for tracking online and in-person donations. They find it user-friendly and helpful for generating giving statements for tax purposes. Users highlight the ease of entering donations, printing checks, and updating funds. They also mention the integration with payment platforms like Stripe and PayPal. Some users note the need for better handling of online donation fees and the ability to use the 'tab' key for faster data entry. Of the 86 ChurchTrac users who gave detailed accounts of their use of Donation Management, 86% rated this feature as important or highly important.


Bank Reconciliation

Users report that ChurchTrac's bank reconciliation feature simplifies the process of matching bank statements with their records. They appreciate the ability to correct errors and keep their bookkeeping accurate. Reviewers find it easy to reconcile accounts monthly and highlight the helpful training videos available. Some users mention the lack of direct bank integration for online payments and budgeting, but overall, they find the reconciliation process straightforward and efficient. Of the 42 ChurchTrac users who gave detailed accounts of their use of Bank Reconciliation, 83% rated this feature as important or highly important.


All ChurchTrac features

Contact Database
Drag & Drop
Media Library
Search/Filter
Real-Time Reporting
Receipt Management
Financial Management
Membership Management
For Religious Organizations
Accounting
Member Directory
Expense Tracking
Mobile Access
Reporting & Statistics
Contact Management
Budgeting/Forecasting
Member Portal
Accounts Payable
Online Giving
Online Calendar
Attendance Tracking
Small Group Management
Website Management
Content Library
Multi-Language
Built-in Accounting
Volunteer Management
Event Management
Data Import/Export
Third-Party Integrations
Worship Planning
Child Check-in
Pledge Management
Project Management
Customizable Templates
Payroll Management
Asset Tracking
Recurring/Subscription Billing
Registration Management
Reminders
Attendance Management
Role-Based Permissions
Scheduling
API
SMS Messaging
Template Management
Alerts/Notifications
Transaction History
Visitor Tracking
Activity Dashboard
ACH Payment Processing
Access Controls/Permissions
Cash Flow Management
Check Printing
Real-Time Data
Communication Management
Multimedia Support
Configurable Workflow
Mobile App
Customizable Branding
Customizable Reports
Document Management
Document Storage
Forms Management
Electronic Payments
Event Scheduling
Financial Analysis

ChurchTrac awards

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ChurchTrac pricing

Pricing options
Free plan
Subscription
Free trial
Pricing range

Value for money

4.9

/5

798

Starting from

9

Per month

Usage Based

ChurchTrac support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

ChurchTrac reviews

Overall rating

4.8

/5

798

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.52/10
Rating distribution

5

4

3

2

1

673

109

10

4

2

Pros
This software has been a blessing to my church and it's affordable and most of all it simple and not complicated.
IF I have an issue or can't figure something out customer service is very quick to respond and help. Very good company and very useful for what we do.
I have had a great experience over all with ChurchTrac so far. Had to call Support once and he was so helpful.
Cons
I have to set problem aside and come back to at scheduled time that is available. This can be inconvenient for me.
I have to keep the categories equal 0, which is confusing and incomplete.
Not being able to talk to someone right when I have a problem. They are very quick to get back to emails and if a call is needed they will set up a call also.

ChurchTrac FAQs

Q. What type of pricing plans does ChurchTrac offer?

ChurchTrac has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of ChurchTrac?

ChurchTrac has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does ChurchTrac support?

ChurchTrac supports the following languages:
English, Spanish


Q. Does ChurchTrac support mobile devices?

ChurchTrac supports the following devices:
iPad


Q. Does ChurchTrac offer an API?

No, ChurchTrac does not have an API available.


Q. What other apps does ChurchTrac integrate with?

ChurchTrac integrates with the following applications:
Plaid, Stripe, SendGrid, Mailchimp, Twilio


Q. What level of support does ChurchTrac offer?

ChurchTrac offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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