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ChurchTrac

4.8
(709)

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Online church management software

(20)

ChurchTrac Pricing, Features, Reviews and Alternatives

ChurchTrac FAQs

Q. What type of pricing plans does ChurchTrac offer?

ChurchTrac has the following pricing plans:
Starting from: $9.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of ChurchTrac?

ChurchTrac has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does ChurchTrac support?

ChurchTrac supports the following languages:
English, Spanish

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Q. Does ChurchTrac offer an API?

No, ChurchTrac does not have an API available.

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Q. What other apps does ChurchTrac integrate with?

ChurchTrac integrates with the following applications:
Plaid, Stripe, SendGrid, Mailchimp, Twilio

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Q. What level of support does ChurchTrac offer?

ChurchTrac offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat

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ChurchTrac product overview

Price starts from

9

Per month

Per Feature

What is ChurchTrac?

ChurchTrac is a cloud-based church management software that helps churches to keep track of their parish members and grow the ministry. The product offers a wide range of features including membership management, donation management, attendance tracking, volunteer support and event management.

Key benefits of using ChurchTrac

• ChurchTrac helps to track and record pledges, contributions, and other donations as well as generates comprehensive reconciliation and tax reports.

• The software lets church administrators group members into different committees and track communication and attendance.

• ChurchTrac’s search functionality allows administrators to find individuals’ or families’ details in the database and to create lists of members who meet specific custom search criteria.

• The tool lets users create and update their profiles while church administrators can set access permissions and secure each member’s data.

• ChurchTrac does not charge any additional fees for set-up, data import or tech support.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
Videos

ChurchTrac pricing information

Value for money

4.9

/5

709

Starting from

9

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChurchTrac features

Functionality

4.6

/5

709

Total features

66

3 categories

Most valued features by users

Reporting & Statistics
Event Management
Data Import/Export
Membership Management
Activity Dashboard
Mobile Access
Alerts/Notifications
Contact Management

Functionality contenders

ChurchTrac users reviews

Overall Rating

4.8

/5

709

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.54/10
Rating distribution

5

4

3

2

1

590

104

9

4

2

Pros
This software has been a blessing to my church and it's affordable and most of all it simple and not complicated.
IF I have an issue or can't figure something out customer service is very quick to respond and help. Very good company and very useful for what we do.
I have had a great experience over all with ChurchTrac so far. Had to call Support once and he was so helpful.
Cons
I have to set problem aside and come back to at scheduled time that is available. This can be inconvenient for me.
I have to keep the categories equal 0, which is confusing and incomplete.
Not being able to talk to someone right when I have a problem. They are very quick to get back to emails and if a call is needed they will set up a call also.

Overall rating contenders

JQ
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Jeff Q.

Pastor

Religious Institutions, self-employed

Review source

Overall Rating

ChurchTrac is transformational - will take you everywhere you'd like to go!

Reviewed 7 months ago

Transcript

Jeff Q.: My name is Jeff. I am the senior pastor of Smoky Valley Baptist Church in Lindsborg, Kansas,...

DS
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Dennis S.

Pastor

Religious Institutions, 1-10 employees

Review source

Overall Rating

Affordable tracking

Reviewed 3 years ago

Transcript

Dennis S.: Hi, I'm Dennis and I am the pastor of our church and we use ChurchTrack Online and I would...

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Steve M.

Religious Institutions, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy and AFFORDABLE Church Management

Reviewed 4 years ago

Another thing I like about ChurchTrac is they know what they do best and don't try to be everything to everyone. Doing so just adds too much complexity and makes software difficult to use. We really wanted then to add file sharing. Many of the popular ones didn't fit what we needed. They politely declines and pointed out there are a number of third parties that already do that. We eventually found...

Pros

AFFORDABLE: ChurchTrac offers unparalleled VALUE. Even the smallest of churches can afford to have a robust set of features: Member Management, Online Giving, Finances, Communications (by phone, e-mail, text) and Calendars are the ones we use most. We also are able to produce our pictorial directory of members using ChurchTrac. It's the first time we have been able to do it without a lot of extra help and expense. EASY TO USE: As a new user, I appreciated the informative pop-up help text available throughout the software. DOCUMENTATION: There are thorough guides available online that provide more detailed instructions on how to use the system. SUPPORT: They are very responsive and helpful when you need them.

Cons

I wasn't impressed with their Payroll module. It was primitive and had some peculiar glitches. They realized this, too and made the appropriate call (see below).

Vendor response

We really appreciate the feedback Steve! You're spot on regarding Payroll. After careful consideration, we decided to focus more on the core of what makes ChurchTrac great. Reach out to us anytime you need any help or if you have any ideas for the software. Take care

LH
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Larry H.

Religious Institutions, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best system for the money that we found

Reviewed 6 months ago

So far, it has been amazingly easy to get set up. Every support issue has been addressed and resolved in less than 1 business day. Their ability to import data from our previous system was very helpful and timely for us.

Pros

Easy to use, great support, priced right for a small to medium sized church. Flexible enough without being complicated. Included powerful tools like e-giving and fund accounting.

Cons

The accounting reporting is still in development. Would like the ability to direct funds to specific bank accounts. Would like to see better graphic reporting that is printable. Would be great to see a "sample" small, medium church setup including tags, etc. available.

Vendor response

Thank you for the 5-star review, Larry. In the pros, you literally listed our core values! (Easy-to-use, great support, price). This is why we do what we do. We're so glad to partner with you and your ministry. If there's anything additional you need, don't hesitate to reach out. -Matt

DG
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Dianne G.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Experiencing Church Accounting Easy

Reviewed 2 months ago
Pros

Church Track is a product that is user friendly.

Cons

The program could use more trouble shooting ideas.

Vendor response

Thank you for the kind words, Dianne. We're so glad that you've found ChurchTrac to be user-friendly! Please reach out to us to give us more insight into how you feel we could "use more trouble shooting ideas". We're all ears :-)

DM
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David M.

Religious Institutions, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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New Version Church Trac

Reviewed 4 years ago

Database management of congregants, visitors, etc.

Pros

Added dashboard features of analytics. Front screen Name tags Check-in Functions

Cons

Dashboard Analytics are static. Numbers generated do not reflect weekly attendance, volunteers or congregation attendance. It takes merely totals and displays them. Nice feature but not what i wanted. Used the other software so much . . . having to learn all over. Not very intuitive. Time curve to learn . . . so different. Would probably not have used product if not already enrolled. Its like engineers developed it apart from users.((

Vendor response

Hi David, Thank you very much for your feedback as it is so important to receive it in order to develop a better tool for our ministries. We have had an overwhelmingly good response rate from our most recent update, but would love to help you navigate through the changes so that you can continue to get the most out of ChurchTrac. Your idea regarding the static Dashboard Analytics is something our Development Team has already been working on, and will be included in an upcoming update to the software. I wanted to let you know that we sent an email out to you in an effort to assist you further with the update. Thanks again for the feedback.

RS
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Richard S.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Church Management Simplified

Reviewed 3 months ago

ChurchTrac has been a life saver for our church. We had been struggling with our previous (now out of business) software and it reached the point where our secretary was ready to quit. We switched to ChurchTrac and with the ease of implementation we gained total control over our information and found out exactly what was going on at our church. That was probably about 10 years ago and I can say our church secretary is still with us and is a strong supporter of ChurchTrac. We are a small church, but I had recommended ChurchTrac to a large church about a year ago and they also love it. I will also say that the support we receive has been outstanding in that it is accurate and fast.

Pros

The accounting portion is extremely powerful. All the other features work well, and it doesn't take much to time if any to use those features. In addition, its simplicity means you do not have to hire highly trained personnel to run the system. And, as an added plus it doesn't take hours each week to use thus saving your church labor costs.

Cons

Can't think of a single one but the developers are constantly finding ways to improve the system.

Vendor response

Thank you so much for the kind words and 5-star review, Richard. We're so thankful that we get to partner with your church. Especially for over 10 years now! A lot has changed over the past decade with all the features and churches added to us. Two things that won't change... 1. The power of the Cross and God's Word. 2. Our goal to EQUIP the Church to build the body of Christ. I'd love to connect with you. Can you send me an email at weston@churchtrac.com Talk soon, Richard! -Wes

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