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Donately vs Keela Comparison (2026)

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Donately

Keela

Overview

Online fundraising platform for nonprofits, schools and churches. Campaign pages, embeddable donation forms, and powerful integrations.

Keela's nonprofit CRM helps reduce time-consuming tasks centralizing all the work in one platform. Including donor management, online donations, email marketing, reporting, project management and more.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

160

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

179

Value for money

Ease of use

Features

Customer support

74%

would recommend this app

4.3

314

139

147

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“Real-time reporting and easy integrations have allowed our team to spend less time wrestling with spreadsheets and more time cultivating relationships, stewarding donors, and planning campaigns strategically.”

Ben N.

Executive Director

“Our old processor would sometimes decline credit card donations if the billing address wasn't perfectly formatted, whereas Donately has helped us capture those donations more reliably - resulting in a much larger donor base over time.”

Dakota L.

Executive Director

“The platform’s clean interface, customizable forms, and automated workflows have dramatically reduced manual entry and errors.”

Ben N.

Executive Director

Pros

“Keela offers a lot under one roof; donations forms, donor reporting, analytics, campaign management and mass emailing tools, which makes managing fundraising operations much more streamlined.”

Rushna M.

Donor Care Lead

“Its a solid CRM for nonprofits that want to organize donor data, fundraising, and communications in one platform without needing a super enterprise level system.”

Arunmurugan S.

Project Manager

“The interactions tracking especially for emails allows our team to be on the same page and the reporting features and forms.”

Steve V.

President

Cons

“Their campaigns feature isn't very intuitive in my opinion, and charging an annual fee in addition to the transaction fees seems excessive.”

Dakota L.

Executive Director

“I think the sign-in process with the captcha code can be a little finicky at times.”

Kellie R.

Marketing Director

“Sometimes the integration with our email system is problematic, but that isn't necessarily an issue with Donately.”

Rebecca E.

Director

Cons

“Communication was inconsistent, timelines were missed, and serious concerns regarding missing donor data were not handled with the urgency or accountability we expected after investing significant time and money into the transition.”

Cody W.

Marketing and Donor Relations Coordinator

“We understand migrations can have challenges, but the combination of data integrity issues, long delays, poor communication, and ongoing costs made this an extremely frustrating experience.”

Cody W.

Marketing and Donor Relations Coordinator

“As a non-profit organization, accurate donor data is absolutely critical, and the fact that major donor history was missing is incredibly concerning.”

Cody W.

Marketing and Donor Relations Coordinator