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Donately
5
92
4
72
3
14
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising software for nonprofits, schools, and churches
Table of Contents
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Donately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Donately overview
Based on 179 verified user reviews
What is Donately?
By industry, Donately reviewers are most commonly professionals in non-profit organization management (56%). The most frequent use case for Donately cited by reviewers is fundraising (55% of reviewers).
What do users say about Donately pricing?
Reviewers appreciate Donately’s affordable pricing, lack of fixed monthly fees, and low processing fees, especially for startups and small nonprofits. Some users report fees can be high for nonprofits and entry pricing steep compared to competitors.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Donations and Donors
Fundraising Campaigns
Features
Integrations
Pricing
Payment Options
Do you work for Donately? Manage this product listing
Donately’s user interface
Donately reviews
Overall rating
4.4
/5
179
Positive reviews
74
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.74/10
5
4
3
2
1
92
72
14
0
1
Ben N.
Executive Director
Dakota L.
Executive Director
Ben N.
Executive Director
Dakota L.
Executive Director
Kellie R.
Marketing Director
Rebecca E.
Director
Who uses Donately?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Donately's key features
Most critical features, based on insights from Donately users:
All Donately features
Features rating:
Donately alternatives
Donately
Starting from
99
Per month
DonorPerfect
Starting from
119
Per month
OneCause
Starting from
No pricing info
Bloomerang
Starting from
125
Per month
Donately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Avanced Page Customization
- Avanced Support for Integrations
- Customizable Donation Forms
- Dedicated Account Representative
- Donation Form Themes
- Donation Pages
- Donation Reciepts
- Embeddable Forms
- Expert Fundraising Advice.
- Peer-to-Peer Fundraising
- Recurring Donations. Mobile Responsive
- Text Messages Engagement
User opinions about Donately price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Donately's price and value, mention it in a positive light.
Reviewers appreciate Donately’s clear, affordable pricing structure, noting the absence of fixed monthly fees and highlighting low processing fees as a major benefit, especially for startups and smaller nonprofits. They say the platform offers strong features for its price point and value the availability of a free version and free trial. Some users report that Donately is cheaper than alternatives like PayPal and fits organizations needing scalable solutions. However, some reviewers feel the fees can be high for nonprofits, especially when annual charges are added, and a few think entry pricing is steep compared to competitors.
, and
Donately integrations (38)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Donately integrations and how users feel about them.
Integration rating: 4.8 (5)
“Los clientes pagan la factura con tarjeta desde el propio enlace y el cobro se concilia solo. Menos transferencias perseguidas y menos correos de '¿te llegó?'”
“charging guests in the currency we need”
Jose G.
Propietario
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“Ease of navigation as all my Info is on Wix”
Alan K.
General Manager
Integration rating: 4.0 (1)
“To send out our bi-weekly emails”
Charissa H.
Operations Manager
Other top integrations
Donately customer support
What do users say about Donately customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Donately customer support.
A large number of users highlight Donately's customer support as fast, friendly, and consistently responsive.
Widespread user sentiment praises the support team's helpfulness in resolving issues and providing clear guidance.
A significant portion of users appreciate that support is available even for free users and that responses are often personal and immediate.
Support options
Training options
To see what individual users say about Donately's customer support, check out the review snippets below.
“We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic.”
Teresa S.
Director of Development
“We had an account manager we could reach out to and felt supported. ”
Rachel K.
VP, Marketing
Donately FAQs
Q. What is Donately used for?
More than forms. Tools that grow with you. Donately is a fundraising platform for small to mid-sized nonprofits — typically those processing $500K–$5M a year with fundraising teams of one or two people. - Launch faster: Start from conversion-ready campaign templates and customizable donation forms. Most teams are live in hours, not weeks. No developer required. - Keep the tools you already use: Donately embeds on WordPress, Wix, Squarespace, Webflow and Shopify, and integrates natively with Salesforce, HubSpot, Mailchimp and Google Sheets — real integrations, not CSV exports. No rip-and-replace. - Everything lean teams actually need: Recurring giving, peer-to-peer fundraising, event ticketing, text-to-give, Apple Pay and Google Pay, donor-paid fees, and donor reporting that doesn't need a data analyst. - Support from real people: You'll reach a human who knows fundraising and knows your context — not a help center and not a bot.
Q. What level of support does Donately offer?
Donately offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)
