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Donately
5
92
4
72
3
14
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online fundraising for nonprofits, businesses & individuals
Table of Contents
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Donately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Donately overview
Based on 179 verified user reviews
What is Donately?
By industry, Donately reviewers are most commonly professionals in non-profit organization management (56%). The most frequent use case for Donately cited by reviewers is fundraising (55% of reviewers).
What do users say about Donately pricing?
Some reviewers feel Donately offers strong value for money, highlighting low processing fees and scalable pricing. Users appreciate the clear, fair pricing structure and free trial. Some reviewers report fees can feel high, especially with annual charges.
Starting price
per month
Pros & Cons
Donations and Donors
Fundraising Campaigns
Features
Integrations
Pricing
Payment Options
Donately’s user interface
Donately review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.1
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about Donately?
Reviewers feel Donately is easy to use, offers customizable donation forms, and integrates well with websites and Stripe, making it ideal for nonprofits and small organizations. They appreciate its clean interface, quick setup, and responsive customer support, which helps them manage donors, run fundraising campaigns, and track donations efficiently. They find the pricing reasonable, especially for startups, and value the absence of monthly fees. Some say the reporting tools and campaign customization options could be more robust, and they wish for improved integrations, more advanced features, and clearer fee breakdowns to better support their fundraising needs.
Users report that Donately streamlines online fundraising, allowing them to launch campaigns quickly and track progress with helpful analytics. They note that it supports growth for nonprofits without overwhelming them with complexity or cost. They mention that while most essential features are included, some advanced options—such as detailed reporting, expanded integrations, and additional customization—are lacking. They indicate that customer support is generally fast and helpful, though some would like more self-help resources and quicker responses for technical issues.
Select to learn more
Who uses Donately?
Based on 179 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Donately's key features
Most critical features, based on insights from Donately users:
All Donately features
Features rating:
Donately alternatives
Donately
Starting from
99
Per month
DonorSnap
Starting from
50
Per month
Donorbox
Starting from
150
Per month
DonorPerfect
Starting from
119
Per month
Donately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Avanced Page Customization
- Avanced Support for Integrations
- Customizable Donation Forms
- Dedicated Account Representative
- Donation Form Themes
- Donation Pages
- Donation Reciepts
- Embeddable Forms
- Expert Fundraising Advice.
- Peer-to-Peer Fundraising
- Recurring Donations. Mobile Responsive
- Text Messages Engagement
User opinions about Donately price and value
Value for money rating:
Of 30 reviews that provide robust commentary on Donately's price and value, mention it in a positive light.
Some reviewers feel Donately offers strong value for money, highlighting its low processing fees, absence of fixed monthly costs, and scalable pricing as major benefits, especially for startups and smaller nonprofits. Users appreciate the clear, fair pricing structure and the availability of a free version or trial. Some users say Donately is cheaper than alternatives and find the cost-effective model attractive. However, some reviewers report that fees can feel high, particularly when annual charges are added, and indicate that Donately may be more expensive than some competitors without offering additional features for the higher price.
, and
Donately integrations (39)
Integrations rated by users
We looked at 179 user reviews to identify which products are mentioned as Donately integrations and how users feel about them.
Integration rating: 4.8 (5)
Integration rating: 4.0 (4)
Integration rating: 5.0 (2)
“We have a PP account but not a Stripe account. My rating with the PP integration has more to do with the checkout process that PP requires which has become a bit cumbersome and was frustrating to several of our bidders (esp to older individuals)”
LA N.
Volunteer, Chair of Silent Auction Committee
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
“Wix is where my products are offered.”
Stephanie D.
Owner
Integration rating: 4.0 (1)
Donately customer support
What do users say about Donately customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Donately customer support.
Widely noted by reviewers, Donately's customer support is fast, often responding within hours and always within 24 hours.
A fair number of users highlight that support staff are friendly, knowledgeable, and provide clear, helpful solutions.
Multiple users appreciate that even on the free plan, customer service remains responsive and attentive to their needs.
Support options
Training options
To see what individual users say about Donately's customer support, check out the review snippets below.
“We thought everything about it was great and had no complaints. And even though we were using the free version, when we needed help from customer service, they were there and they were fantastic.”
Teresa S.
Director of Development
“We had an account manager we could reach out to and felt supported. ”
Rachel K.
VP, Marketing
Donately FAQs
Donately has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business
These products have better value for money
Q. What is Donately used for?
Donately is an online, mobile-optimized nonprofit fundraising platform designed to help organizations collect and manage digital donations. Built for nonprofits, schools, churches, and mission-driven teams, Donately provides customizable donation forms, branded campaign pages, recurring giving tools, and peer-to-peer fundraising capabilities. Donation forms can be embedded directly into an existing website or hosted independently, allowing organizations to maintain full branding control without requiring a developer. The donation flow is flexible, supporting multiple giving frequencies, custom steps, eCards, and additional giving options through cart items such as tickets or merchandise — all within a single checkout experience. To support campaign execution, Donately offers structured campaign templates and access to a Campaign Marketplace with ready-to-use templates and playbooks designed to help teams launch faster. The platform integrates natively with tools such as Salesforce, HubSpot, Mailchimp, and Google Analytics, with additional connections available through Zapier and open API access for custom integrations. Donately includes real-time, filterable reporting with exportable donor data, automated donation receipts, and donor dashboards for managing recurring gifts and contribution history. All pricing tiers include the same full feature set, with platform fees ranging from 4% to 0%. Every organization receives access to real, human customer support to assist with setup, troubleshooting, and ongoing fundraising needs.
Q. What level of support does Donately offer?
Donately offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)
