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Donately Logo
Donately

Online fundraising for nonprofits, businesses & individuals

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Donately Pricing, Features, Reviews and Alternatives

Donately product overview

Price starts from

0

Per month

Flat Rate

What is Donately?

Donately is a online, mobile-optimized fundraising platform designed for nonprofits, organizations and individuals who want to raise money for their chosen cause. Via a simple, easy-to-use interface and the provision of customizable campaign pages & donation forms, Donately facilitates fundraising by streamlining the donation process for donors. The solution was built to be simple not only for donors, but for fundraising teams who don't have a developer on staff. It can still however, scale infinitely thanks to an open API.

Key benefits of using Donately

  • Donately provides customizable fundraising pages with their own hosted URL.

  • Donately offers embeddable forms with customizable fields, pre-set donation amounts and campaign earmarking functionality.

  • Responsive form design enables donors to 'give' quickly and easily, from any device.

  • Donation receipts - with all tax information included - are sent to donors automatically via email after a donation is made.

  • Donately provides customizable reports and valuable data insights to help users optimize their fundraising.

  • Via an open API and Zapier integration, users can sync Donately with other web apps such as Salesforce and MailChimp.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Documentation

    Donately pricing information

    Value for money

    4.4

    /5

    163

    Starting from

    0

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Donately features

    Functionality

    4.1

    /5

    163

    Total features

    30

    3 categories

    Most valued features by users

    Activity Dashboard
    Donor Management
    Mobile Access
    Online Giving
    Third Party Integrations
    Customizable Reports
    Campaign Management
    Customizable Branding

    Functionality contenders

    Donately users reviews

    Overall Rating

    4.4

    /5

    163

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.4/10
    Rating distribution

    5

    4

    3

    2

    1

    82

    66

    14

    0

    1

    Pros
    The user interface for the giver is easy to use and clean, and looks good on our website. We love that there's an option to make a recurring gift and that we can fairly easily change the interface.
    Most features we needed were included out of the box, and we were able to customize other functions with help from support to get exactly what we wanted. Customer support is just outstanding.
    Donately has been a great resource to help our nonprofit designate specific projects for fundraising campaigns. It is easy to use and connects securely with the Stripe payment platform.
    Cons
    I don't like the administrative aspects...they can be confusing.
    We were loosing donations due to our clients problems with Paypal's support of immoral policies. I didn't know what to do, I didn't know that other options existed.
    No email notifications when donations are made.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A really useful tool with a great team of people running it

    Reviewed 2 years ago
    Pros

    As a small business owner and somebody who just wants to make a difference and teach her students to do so as well this is perfect for us. The folks that donate to our program never have a problem using the software and whenever we've run into trouble someone from the team always responds and fixes the issue. I'm hoping to grow with this software and this organization.

    Cons

    I wish there was another option besides using striped when it comes to accepting the donations. I don't understand why it is that it should cost so much especially since this is all about charity giving back to your community. That being said the format of the software is very good as I said before and the customer service makes up for what I think is pretty hefty when it comes to how much money is taken from our organization being able to help people. Another thing I would really like is it there would be a way to make an app for Android and iPhones. It would be so much simpler for us to promote and use. But again I guess that probably will come with time.

    Vendor response

    Hi, Jennifer. Thank you so much for taking the time to review Donately! We are glad that our platform is meeting your needs and helping you make an impact. In regards to payment methods, please do note that we also offer PayPal as an option. We understand that keeping costs low is a vital component of fundraising, which is why we're committed to providing our platform at an affordable rate for organizations of all sizes.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Excellent fundraising tool!

    Reviewed 2 years ago

    As we raise money for our campaign, it has been incredibly easy to get fundraisers to sign up. Additionally, attracting donors has been simple, too.

    Pros

    Donately is easy to set-up, navigate and get support when needed (which, thanks to it's user-friendly interface, is very rare).

    Cons

    The monthly fees are high for our organization but the fee upon completion of a campaign is one of the lowest.

    Vendor response

    Hi, Cory. Thank you for leaving this review! We're happy to hear that you've had a positive experience with our platform and our team. We understand that keeping costs low are the utmost priority for all organizations. We're committed to providing one of the best values in the online fundraising space, and giving nonprofits of all sizes a scalable option for their needs.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Easy to use and manage.

    Reviewed a month ago

    We had to find an online solution when the pandemic canceled our in-person walk in 2020. Donately was a great solution and allowed us to facilitate our first virtual walk, which we hosted simultaneously around the country.

    Pros

    Setting up a Peer-to-Peer fundraiser takes just 2 minutes and is easy to navigate. We are able to set up campaigns for each of our regions so they can measure how they are doing as a team. Love that you have the option to upgrade/downgrade your subscription, as we only need the software for part of the year.

    Cons

    It would be nice if there was a place for people to sign up to participate (like in a fundraiser walk) without creating their own fundraiser. It's been difficult to keep up with people who give and want to be a part of it but don't necessarily want to manage their own fundraiser. Also, for campaigns, it's great that we can create more than one, but there should be an option to feed up to the larger company tracker. Lastly, some of the reporting could be more detailed, and the amount raised should be easy to capture from one view to another.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Middle of the Road Functionality

    Reviewed a month ago

    Overall Donately suits its purpose, but it is wanting for some additionally functionality to make it a more robust system.

    Pros

    The advantage of Donately is the simplicity of form builder! While the software is easy to use, it also contains almost all the essential functionality you could want form a donation form. Forms integrate easily into webpages without much hassle. Campaign management usually works well.

    Cons

    The donor reporting and management system is insufficient for most purposes. Integrations are not as robust as they could be for the product. Support can be slow moving.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Donor Management

    Reviewed a month ago

    Donately makes it easy for us to import our transactions into QuickBooks and manage payments received.

    Pros

    Donately allows our organization to track donors and helps us during the year end process for receipts.

    Cons

    There are no features that I feel are missing or could be improved.

    Donately FAQs and common questions

    Q. What type of pricing plans does Donately offer?

    Donately has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Donately?

    Donately has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does Donately support?

    Donately supports the following languages:
    English


    Q. Does Donately offer an API?

    Yes, Donately has an API available for use.


    Q. What other apps does Donately integrate with?

    Donately integrates with the following applications:
    Zapier


    Q. What level of support does Donately offer?

    Donately offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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