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DonorSnap vs GiveSmart Comparison (2026)

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DonorSnap

GiveSmart

Overview

DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building

GiveSmart is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits, and schools. GiveSmart’s key features include a ticketing portal, guest and event management, as well as online donations and silent auction tools.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

3000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

414

276

113

Value for money

Ease of use

Features

Customer support

86%

would recommend this app

4.5

211

127

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

Pros

“The database reporting options have provided our non-profit with a great deal of reporting flexibility and gives us the reports we need and use for managing our donor database.”

Bob J.

Treasurer and Technology Manager

“The ability to create custom reports using DataMiner Platinum greatly enhances our ability to retrieve the data we need.”

Ellen N.

Office Administrator

“Our organization has developed customized responsive forms/ donor interface, data entry screens, communications, reports and other tools that maximize efficiency and accuracy for our donor stewardship needs.”

Kathleen C.

Past President, Board of Directors

Pros

“One of the easiest parts is the way the system closes out at the end of the auction and provides us with separate sheets for each bidder listing all the items they "won" and also automatically processing their card payments if they have one on file. ”

Vicki L.

VP DESK

Vicki L.

VP DESK

“We have a lot of repeat donors, so we can keep their same spot in the auction list and just change out the new image and description. ”

Vicki L.

VP DESK

Cons

“Perhaps the only item I consider least liking is that I often may leave a screen open, but when I go back to it, I have to re-enter Donor Snap; it may be a user error on my part.”

Carole R.

Donor Relations and Development Manager

“EventSnap and AuctionSnap add-ons do not quite offer enough functionality.”

Meredith W.

Donor and Volunteer Engagement Manager

“I have used other donor programs and they can't hold a candle to to DonorSnap's customer service and support.”

marlies s.

President

Cons

“I don't like how we can't better distinguish between a company buying tickets from a person. If Jane Doe is the main contact for Company A, her name shows up instead of the company.”

Christina S.

Grants and Special Events Director

“My challenge with GiveSmart was my own inability to use it effectively in soliciting online donations.”

Ken S.

grant writer

“GiveSmart has been unreliable, poorly supported, difficult to integrate, slow to resolve critical issues, and has forced us to create our own workarounds despite paying thousands for their platform.”

Stephanie T.

President of Friends of Atlantic Beach Elementary