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GiveSmart

Mobile bidding and event management software for fundraisers

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GiveSmart Pricing, Features, Reviews and Alternatives

GiveSmart product overview

What is GiveSmart?

GiveSmart by Community Brands is a mobile bidding and event management solution for fundraisers of all sizes, including foundations, nonprofits, and schools. GiveSmart’s key features include a ticketing portal, guest and event management, as well as online donations and silent auction tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

In Person
Documentation
Webinars
Live Online

GiveSmart pricing information

Value for money

4.3

/5

200

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

GiveSmart features

Functionality

4.2

/5

200

Total features

65

7 categories

Most valued features by users

Event Management
Reporting & Statistics
Membership Management
Activity Dashboard
Donor Management
Mobile Access
Alerts/Notifications
Contact Management

Functionality contenders

GiveSmart users reviews

Overall Rating

4.5

/5

200

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.7/10
Rating distribution

5

4

3

2

1

124

63

8

3

2

Pros
GiveSmart is very intuitive and easy to use. Couple that with awesome, supportive customer service, and this software is a winner.
I love that I can use this all all-in-one for an event. The best feature is the text-to-give as well as the live thermometer that you can use at an event to encourage people to help meet the goal.
We had only a few weeks to turn our auction virtual and GiveSmart was super user friendly and easy to set up. Donors loved how easy it was to bid and watch on items.
Cons
The only problem is that we do not have an easy connection between GiveSmart & our accounting system. Our Treasurer has trouble with what she receives from GiveSmart.
One thing that our donors had trouble with was the checking out process.
Unfortunately, in a virtual setting, it seems less risky to run the site and auction yourself on the day of the event.

Overall rating contenders

Overall Rating

The good stuff...

Reviewed a year ago

Transcript

Rob: Hi, my name is Rob. I'm the director of development here in the St. Louis area for a nonprofit....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HIGHLY satisfied customer for over 5 years now. Amazing customer support!

Reviewed 4 years ago

Nearly full event management by using this software.

Pros

Easy to use, customize and edit and update. Features offered have improved each year we have contracted with Givesmart. "One stop shopping" for event and auction management. We have utilized more features each year. What started as just utilizing auction management capability with limited effort into making the online auction site attractive has evolved to guest ticketing, table assignments, a...

Cons

Really very few cons for the software. Only limitation observed was limited printing options for auction item description for printing on card stock. There needs to be several options for the size and information/photo of the descriptive card tents.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We Are Beyond Grateful

Reviewed 2 years ago

I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible with their events. Our nonprofit has seen unprecedented success using GiveSmart, even during such a turbulent year full of changes and unknowns. Our entire team of volunteers is thankful for this product and all that it has provided to us. Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission.

Pros

This software is an incredible tool for nonprofits. Especially in a year with so many unknowns and endless virtual events, this software made it easier and less stressful to pivot, be creative, and fundraise for our cause. In 2020 alone, we have done five campaigns and have exceeded our fundraising goals. It is easy to use for both administrators and users, and is feasible for multiple different types of events (i.e. a golf tournament, a virtual auction, a gala, a 5K, a general fundraiser, a voting event, and so much more). The possibilities are endless with GiveSmart. In addition, their support teams and their resources provide tools for organizations looking for ways to improve and grow. I have yet to have a negative experience with the software.

Cons

The only issue I've had with the software is with a virtual auction. Anytime you share a link, be it to donate, or to view an item, etc., it just links to your general campaign and not to a specific component of that campaign. That being said, that's a minuscule detail in the grand scheme of things when planning and executing an event. This software is easy to use and navigate, and their support team is top-tier if you run into a problem or have a question.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I think the staff at Gesture are wonderful!

Reviewed 5 years ago

During this first year in using the software, I saw the additional benefit of securing bids in advance of opening the auction. This started us out thousands of dollars ahead of where we would have traditionally began at the event.

Pros

I love the ability to add photos, descriptions, bid, buy it now pricing, and much more all in a single entry of an item. I also really like the ease in which bidders can participate, get alerts, and have knowledge of their purchases. Finally, the added bonus of a PR team to work with was an extra perk I was not expecting!

Cons

There are certain gaps in the software we have discovered such as: Nowhere to record solicitors such as staff, committee, or Board member who was responsible for bringing in the item; Nowhere to record an individual's name associated with a company in donor details; Nowhere to record details for pledged item, such as when it will be delivered, staff pick-up needs, etc.; Need to have ability to check...

Vendor response

Heather, Thank you so much for the review! We love working with the National MS team! I'm sure your account manager will touchbase on a couple of the software items you mentioned, but we are excited to let you know that the ability to record an individual's name associated with a company in donor details, and the ability to transfer donor information between campaigns/events have recently been addressed and we can do a quick demo of those items. We've also logged your other notes for the development team, as you know, we are always looking for new ways to improve the software and greatly appreciate your feedback. We look forward to many more National MS events!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Best Choice

Reviewed 2 years ago

From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits. We will definitely continue to use them. They will do everything they can to make your event a success!

Pros

I was very nervous about setting this up for the first time. I'm a one-person development office, and I'm not extremely technology-savvy. But once I started, it was so intuitive that it practically told me what to do. And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed. There...

Cons

I wish I had set up our site earlier. I would have been able to use it for ticket purchases, sponsors and auction donations. I will next time!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great resource and awesome personnel

Reviewed 2 years ago

The personnel and platform are excellent and make my job so much easier!

Pros

Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform.

Cons

The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better.

GiveSmart FAQs and common questions

Q. What type of pricing plans does GiveSmart offer?

GiveSmart has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of GiveSmart?

GiveSmart has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does GiveSmart support?

GiveSmart supports the following languages:
English


Q. Does GiveSmart support mobile devices?

GiveSmart supports the following devices:
Android, iPad, iPhone


Q. Does GiveSmart offer an API?

No, GiveSmart does not have an API available.


Q. What level of support does GiveSmart offer?

GiveSmart offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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