Pros
It is very user friendly, a quick learning curve and easy to maneuver throughout the program. We started a Capital Campaign and the ease of tracking everyone's budget vs. payments and printing monthly statements has been a game changer for us and can be a game changer for all parishes when running a Capital Campaign. We were able to save a lot of money and time printing and tracking our own Capital Campaign collections. We are also extremely happy with the response time whenever we encounter a problem or whenever we need help - Great customer service!! Great features at a great value and has helped us to organize and get to know who our parishioners are. For example, we use the Committee function to track everything from Marian Medal Recipients (we have a full list of all parishioners who have received the award), to who attends various parish wide bible studies, who attends Monthly Adoration. This enables us to be in contact with our parishioners at any time. We have used the email system to send our Yearly Finance Report to all our parishioners. This has saved on postage and printing costs and the labor in preparing the mailing.
Cons
When sending out emails we do not get any feedback that any emails have not been sent due to invalid emails or input into the data-base incorrectly. But alas I contacted the Gabriel team and they are working on that issue.
Rating breakdown
Likelihood to recommend: 10/10
Ease of communication with parishioners.
Pros
It is mobile. I can have the Parish Data base on my phone. Also I can call, email, and soon text parishioners within in it from my phone. For me a huge pro is the price. To be mobile in other Church Data base programs is very expensive because it is an added feature. Here it is a base feature. Another positive is that their support is very responsive. If you have a problem or a question it is taken care of quickly. It is easy and intuitive to use. Other Church Data base programs can be very difficult to use. I am too busy as a pastor to learn a complicated Database program. This is easy.
Cons
It is still a program in development which is both pro and con. This is pro because I can make and have made suggestions to the developers that have been incorporated. This is con because there are features that are still being rolled out. Group texting from within the program will be out soon. I write this review in April of 18. ACH on-line donations to the Parish will also be out soon which will complete the on-line payment function. Other Database programs have more reports. Reports are limited, but the basics are there. More reports will be rolled out in time.
Rating breakdown
Likelihood to recommend: 10/10
Pros
The best thing I found about Gabriel system is that you can Unpost and or fix posting mistakes easily.
Cons
Seems like a lot of clicks in order to search a parishioner name.
Rating breakdown
Likelihood to recommend: 8/10
Gabriel is easy to use and the customer service is excellent. Any questions I have are answered immediately.
Pros
Gabriel is very user-friendly and has several helpful features that were not available on the software we were previously using.
Cons
I haven't come across anything I don't like.
Rating breakdown
Likelihood to recommend: 10/10
Direct access to parish members and families via email. Liturgical ministry scheduling.
Pros
I appreciate the availability and responsiveness of support. I am always able to reach support and receive communication the same day.
I use the software for our three parish communities. I am able to easily see family and individual member information. The search feature allows me to look in all three of our parish communities without having to re-enter the name of the family.
Cons
Redundant data entry, e.g. repeating phone number for family number, and individuals
Repeating "busy dates" for multiple family members.
Rating breakdown
Likelihood to recommend: 9/10
Gabriel Software Small - $20/month for up to 100 families + $300 License Fee
Gabriel Software Medium - $50/month for up to 1000 families + $600 License Fee
Gabriel Software Large - $80/month for up to 2000 families + $1,000 License Fee