AfterShip vs Easyship

ShipTime

Freightview

ParcelWILL

ShipTime is a shipment tracking software that helps businesses in the eCommerce sector compare and select freight carriers based on offered rates. The platform enables managers to automatically enter the ship-to location using the address lookup tool.

Built in-house. Backed by an amazing support & technical team. Trusted by 99% of our customers year after year.

ParcelPanel streamlines eCommerce operations with consolidated order tracking. Real-time tracking, automated workflows, and proactive notifications enhance the customer experience. Gain insights with powerful analytics. Exception management ensures smoother operations.

Customer Service Team Manager

I liked the support experience I had with AfterShip, I asked the question that was answered and quickly clarified for me, and the communication with Neha was quick and smooth

Director/Owner

I reached out to the team for assistance accessing a lost account in order to obtain the details of our flows/pop-up as well as customer emails, [sensitive content hidden] was quick to assist me and spent a good portion of his time understanding my issues.

AfterShip is a web-based software that helps you keep your customers updated on the status of their deliveries from your online shop

Activity Dashboard

Alerts/Notifications

Claims Management

Customer Portal

Customizable Branding

Customizable Templates

Data Import/Export

Delivery Estimate

Delivery Record

Delivery Tracking

eCommerce Management

Email Templates

Exchange Management

For eCommerce

Historical Reporting

Import/Export Management

Label Printing

Location Tracking

Mobile Alerts

Multi-Location

Order Management

Order Tracking

Package Tracking

Process/Workflow Automation

Quotes/Estimates

Real-Time Analytics

Real-Time Data

Real-Time Monitoring

Real-Time Notifications

Real-Time Reporting

Real-Time Updates

Refund Management

Reporting/Analytics

Reporting & Statistics

Returns Management

Role-Based Permissions

Search/Filter

Self Service Portal

Shipment Price Calculation

Shipment Tracking

Shipping Labels

Shipping Management

Shipping Services Integration

Status Tracking

Third-Party Integrations

Website Integration

Some reviewers find AfterShip’s free plan valuable for small businesses, and users appreciate the affordable, transparent pricing and range of plans. Some users report confusion over billing, costly upgrades, and frustration with restricted features on lower tiers.

Value for money

The AfterShip integration most frequently cited by reviewers is Shopify, an eCommerce product rated 5.0 out of 5 for its integration with AfterShip.

Integrations

By industry, AfterShip reviewers are most commonly professionals in retail (28%). The most frequent use case for AfterShip cited by reviewers is shipment tracking (68% of reviewers).

AfterShip

Web-based

iPhone

iPad

Android

Windows

Veeqo

ShipStation

ShippyPro

Shippo

ShippingEasy

Free

Essentials

Enterprise

Ecommerce Manager

I also wish there were a simpler way to export TikTok orders that includes the corresponding Shopify order numbers, without having to manually finding the order tags in the export file.

Software Developer

The webhook and API integration make it very easy to connect with our internal system and automate tracking updates efficiently.

President

They offer a lot of apps that we do not use in one dashboard, which hurts the overall UI experience.

The after ship product offerings could be more clear, the delineation between tracking, shipping, aftership one, and team is confusing

There are also double menus in some sections, so I almost clicked the wrong module a few times.

There are many features in the dashboard, which sometimes makes the interface feel a bit crowded.

Director

The platform works well to keep customers updated on their shipping, which was a major pain of ours before we started using AfterShip.

Web Graphic designer

I really like all the tracking features and the ability to add other marketing info at the bottom of the tracking email templates.

Marketing Assistant

The tracking element is not very accurate, which prompted us to use other tracking tools instead of this one.

Project Manager

It would be helpful if error messages or sync logs provided more context or actionable guidance without needing to escalate to support.

Customer Solutions and Lead

included visuals, and resources I could reference later.

Marketing Manager

Many features with professional appearance on back end inside Shopify manager and beautiful on website display customer-facing.

AI Scientist

complete API with multiple couriers and different status variables.

Founder

He was very knowledgeable about all platforms: AfterShip, TikTok Shop and Amazon FBA - and told me who I should contact for each issue.

General Manager

It is a bit complicated on navigating different parts of services as they offer various options......

Allows you to unify everything all in one platform - from email to inventory apps.

MANAGER

the chat conversion alwasy disappear when the page is leading to another one

US influencer marketing manager

There isnt much but maybe that you cannot connect the same feed to different shopify stores.

director

Great, [sensitive content hidden] was a huge help in coming up with the solution so we can now list our products correctly and sell more

sensitive content hidden]  hopped on a call with me to help me resolve a couple of questions that I had.

The platform continues to improve with every update, and I’m confident that they’ll continue to deliver the features we need as they roll out even more enhancements.

Shopify Expert

Confusing pricing plans which cause alot of trouble for my company to find the suitable plan.

I think it was hard to understand the billing life cycle and documentation on EDD and AEDD

Photographer

I could track a package easily and know exactly when it was going to arrive.

It was seamless connecting my products via Amazon to TikTok Shop.

Their customer support teams was helpful when setting it up and whenever there is any issue, they are here to assist you.

We were having a lot of trouble with tracking packages on multiple websites and losing track of them.

Operations Manager

I was able to get on a call with support within a few chats and solve our problem.

I like the CSV upload and export functionality, that allows me to track all shipments and run macros against export data in order to manage my shipments more easily.

Head of Product Growth

Also, I needed support on some of points and they were super responsive ,  even jumped with me on a google Meet call to guide me while I am still on Trial

Brand Manager

Its functionality, pricing and integration options.

Owner

Customer service is very helpful and thorough which is much appreciated.

Customer service like this is rare — I felt genuinely supported, and it made a big difference in resolving what could have been a very frustrating situation.

for return function, you need to pay another cost.

They seem to understand my Shopify store setup and needs.

Also there are a few foreign postal carriers that my users would like to use and AfterShip hasn't implemented them.

Not crazy about the time delay for email changes & updates, but it doesn't take too long to review.

Operational Specialist

Sometime the website UI updated and the document not updated in the timely manner

Aftership has allowed us to solve that problem.

Operations Associate

Customer support is always extremely quick and helpful, have been in touch with multiple support workers but the most recent Khushi was really helpful!

E-commerce Manager

Their app is a great tool and their customer support is incredible, reliable, and always responsive!

Manager

Wish the customer contacts could be used via shopify

Receiving Manager

Some carriers are not recognized but I have a work-around

I love that i can connect both of my stores to one admin.

I stumbled upon issues sometimes, but like I said in the Pros section, the issues will get resolved asap by the AfterShip Team.

There are some Premium features that I would use now, but I'm not at the volume yet to justify the cost.

Sales Director

The range of features they offer is mind-boggling – from real-time tracking updates to a user-friendly interface, it's a package tracker's dream.

Customer Support

Shopify Integration

Bugs and Issues

Pricing

Shipping and Delivery

User Interface

Tracking Page

Email Notifications

Chat Support

Mid-size Business

Small Business

Large Enterprises

Freelancers

Some reviewers find AfterShip’s free plan valuable for small businesses, allowing access to many features without immediate costs. Users think the pricing is generally affordable and appreciate the transparency and range of plans. Some reviewers feel the platform offers good functionality for the price, though they wish for more budget-friendly options. Some users report confusion with pricing plans and billing cycles, and indicate that upgrading to higher tiers can be costly. Reviewers mention frustration with significant price jumps between plans and restricted features on lower tiers, making value for money less clear for some.

Pirate Ship

Pirate Ship is a cloud-based solution, which helps small businesses buy postage and print shipping labels fordomestic and international packages with USPS postage. It lets users purchase and print shipping labels in ZPL or PDF file format and share them with customers by generating a private link.

Director 

This is ultimately why I would not strongly recommend the software to other e-commerce business colleagues; the customer service and response times in SG are a real problem . If this was fixed, then I would certainly recommend you and be a devoted customer.  

owner

Most times we never got a solution, only a band aid to make it function, which often would break something somewhere else.

baking fresh sweets

The platform is user-friendly, and the support team is responsive and helpful. While there have been occasional delays with couriers, I appreciate how quickly the team steps in to assist.

Commercial Director

I have been working with Easyship for ~4 years and have had fantastic support from the Account Management team over that period, this is key to the efficiency of our operation.

Compare courier rates, generate labels, automate returns, create shipping rules, and manage account finances seamlessly.

3PL Management

Accounting

Air Shipping

Automated Scheduling

Billing & Invoicing

Container Shipping

Cross Docking

Delivery Management

Dispatch Management

Document Management

For 3PLs

Freight Shipping

Ground Shipping

Inventory Management

Inventory Tracking

Invoice Management

Ocean Shipping

Order Fulfillment

Parcel Shipping

Receiving

Strategic Planning

Transportation Management

Warehouse Management

Most reviewers indicate that Easyship provides strong value for money, emphasizing competitive shipping rates and cost-effective pricing for startups. Most users consider the absence of extra platform fees beneficial, but some users report occasional higher quotes or limited access to the cheapest rates.

By industry, Easyship reviewers are most commonly professionals in retail (22%). The most frequent use case for Easyship cited by reviewers is shipping (87% of reviewers).

AfterShip vs Easyship Comparison (2026)

AfterShip

Easyship

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives