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AfterShip Logo

AfterShip

Shipment tracking and notification software

Last updated: October 2024

AfterShip - 2024 Pricing, Features, Reviews, & Alternatives

Table of Contents

What is AfterShip?

AfterShip is a web-based solution for online retailers wanting to automate shipment tracking and notify their customers of their delivery status. AfterShip helps you keep your customers updated, automatically.

Connect your shopping cart and AfterShip keeps your customers informed of the progress and whereabouts of their orders. You can also import your own list via CSV, carts or API. Easy to integrate, AfterShip also offers a track button that you can add directly to your site. It auto detects the right courier with the order tracking number. You can customize the content of the notifications and add a one-click link inside theses messages. AfterShip keeps your customers up-to-date by email, SMS and Webhook.

With its shipping analytics and filters (by status, courier, notifications), AfterShip provides you with a clear view of your performances and lets you track all shipments in one place. Thanks to its dashboard and delivery analytics, you can keep an eye on your past shipments and transactions while AfterShip automatically handles your delivery customer support.

Benefits of using AfterShip

  • Complete : with almost 300 couriers supported worldwide, AfterShip will certainly be able to track the ones you or your customers use.

  • Integration : AfterShip gives you access to its API to easily connect your shop with the software. You can also use one of the 16 connecting apps developed to auto-import tracking numbers and orders from the most used e-shop platforms (Shopify, Prestashop, etc.).

  • Automation : once you've connected AfterShip to your online shop, it automatically handles shipment tracking, analytics and sends notifications to you and your customers, reducing customer enquiries about shipments.

  • Mobile : AfterShip is available on mobile devices via downloadable iOs and Android apps to keep your customers infomed about their shipment's journey wherever they are - thanks to push notifications, journey visualisation, overview of past shipments, etc.

  • Full-tracking : for international shipments, AfterShip allows you to automatically track the shipment at both origin and destination countries. Ensure that your customers stay up-to-date even when the shipment leaves its origin country.

    • Starting from

    11

    Per month

    Alternatives with better value for money

    AfterShip's key features

    Most critical features, based on insights from AfterShip users:

    Status Tracking
    4.9
    (146)
    Alerts/Notifications
    4.9
    (115)
    Website Integration
    4.8
    (100)
    Delivery Record
    4.9
    (99)
    Delivery Tracking
    4.8
    (91)
    Package Tracking
    4.8
    (82)

    Features

    4.8

    /5

    419

    Ease of use

    4.8

    /5

    419

    All AfterShip features

    Real-Time Reporting
    5.0
    (6)
    Real-Time Notifications
    5.0
    (6)
    Real-Time Monitoring
    4.5
    (2)
    Real-Time Data
    5.0
    (48)
    Location Tracking
    4.9
    (14)
    Search/Filter
    4.8
    (4)
    For eCommerce
    4.9
    (9)
    eCommerce Management
    5.0
    (6)
    Third-Party Integrations
    5.0
    (12)
    Customizable Templates
    5.0
    (9)
    Data Import/Export
    5.0
    (8)
    Shipment Tracking
    4.7
    (42)
    Delivery Estimate
    4.8
    (93)
    Refund Management
    4.9
    (30)
    Order Tracking
    4.9
    (53)
    Order Management
    4.7
    (15)
    Shipment Price Calculation
    4.9
    (37)
    Real-Time Updates
    4.8
    (21)
    Shipping Management
    4.7
    (24)
    API
    4.8
    (21)
    Self Service Portal
    (0)
    Role-Based Permissions
    (0)
    Shipping Labels
    (0)
    Returns Management
    (0)
    Reporting/Analytics
    2.0
    (1)
    Reporting & Statistics
    (0)
    Shipping Services Integration
    (0)
    Real-Time Analytics
    5.0
    (5)
    Quotes/Estimates
    (0)
    Process/Workflow Automation
    1.0
    (1)
    Multi-Location
    (0)
    Mobile Alerts
    (0)
    Label Printing
    5.0
    (1)
    Import/Export Management
    1.0
    (1)
    Historical Reporting
    (0)
    Exchange Management
    (0)
    Email Templates
    (0)
    Customizable Branding
    2.0
    (1)
    Customer Portal
    5.0
    (2)
    Claims Management
    (0)
    Activity Dashboard
    (0)

    AfterShip alternatives

    AfterShip logo

    AfterShip

    4.9
    (419)

    Starting from

    11

    Per month

    Free trial
    Free version
    Ease of Use
    4.8
    Features
    4.8
    Value for Money
    4.8
    Customer Support
    4.9
    FreightPOP logo

    FreightPOP

    4.7
    (45)
    visit website

    Starting from

    0

    Per month

    Free trial
    Free version
    Ease of Use
    4.7
    Features
    4.6
    Value for Money
    4.7
    Customer Support
    4.8
    WISMOlabs logo

    WISMOlabs

    5.0
    (13)
    visit website

    Starting from

    0.01

    Per month

    Free trial
    Free version
    Ease of Use
    4.9
    Features
    4.9
    Value for Money
    4.9
    Customer Support
    5.0
    PCS TMS logo

    PCS TMS

    4.3
    (195)
    visit website

    Starting from

    ic-pricetag

    No pricing info

    Free trial
    Free version
    Ease of Use
    4.3
    Features
    4.1
    Value for Money
    4.1
    Customer Support
    4.2

    AfterShip pricing

    Pricing options
    Free plan
    Subscription
    Free trial
    Pricing range
    view pricing plans

    Value for money

    4.8

    /5

    419

    Starting from

    11

    Per month

    Flat Rate

    AfterShip support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Chat
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk
    FAQs/Forum

    Training options

    Live Online
    Videos
    Documentation

    AfterShip reviews

    Overall rating

    4.9

    /5

    419

    Positive reviews

    97

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.23/10
    Rating distribution

    5

    4

    3

    2

    1

    379

    29

    6

    2

    3

    Pros
    A software is only as helpful as its customer service team and After ship has a wonderful team available 24/7.
    MC

    Marisa C.

    Member Manager

    Ease of setup, website integration, integration with Klaviyo, customer support (I talked to [SENSITIVE CONTENT] - he was super helpful).
    AS

    Andrey S.

    Head of Marketing & BD

    I like this software because of the ease of use, inexpensive subscription plans, and ability to send shipping notifications to customers around the world.
    EG

    Erin G.

    Operations

    Cons
    None really, I think just that , I didn't find it before crap tidio.
    DH

    Darien H.

    President / CEO

    The app worked as it was supposed to, but the pricing changes were frustrating and caused me to leave.
    CJ

    Connor J.

    Owner

    It does not show the Estimated Delivery Date from International logistics. Any issue reported to be fixed, no ETA is provided, although development work going on.
    KR

    Krish R.

    Administrator

    Read all reviews
    Read all reviews

    AfterShip FAQs

    Q. What type of pricing plans does AfterShip offer?

    AfterShip has the following pricing plans:
    Starting from: $11.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money

    Q. Who are the typical users of AfterShip?

    AfterShip has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does AfterShip support?

    AfterShip supports the following languages:
    Chinese (Simplified), English, Chinese (Traditional)

    Q. Does AfterShip support mobile devices?

    AfterShip supports the following devices:
    Android, iPad, iPhone

    Q. Does AfterShip offer an API?

    Yes, AfterShip has an API available for use.

    Q. What other apps does AfterShip integrate with?

    AfterShip integrates with the following applications:
    Adobe Commerce, WooCommerce, PrestaShop, Shift4Shop, NetSuite, CS-Cart Store Builder, Squarespace, Klaviyo, TikTok, Gorgias, Salesforce Platform, BigCommerce, Shopify, Microsoft Excel

    Q. What level of support does AfterShip offer?

    AfterShip offers the following support options:
    Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum

    Related categories

    Shipment Tracking
    Shipping
    Returns Management (RMS)

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    Stamford, CT 06902
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