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AfterShip Pricing, Features, Reviews and Alternatives
AfterShip product overview
Key benefits of using AfterShip
Typical customers
Platforms supported
Support options
Training options
AfterShip pricing information
Value for money
4.2
/5
30
Starting from
0
Per month
Flat Rate
Pricing options
Value for money contenders
AfterShip features
AfterShip users reviews
Overall Rating
4.3
/5
30
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.19/10
21
4
1
2
2
Overall rating contenders
Rajkishore M.
Verified reviewer
Logistics and Supply Chain, 11-50 employees
Used daily for 2+ years
Review source
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According to my overall experience, Aftership is a solution in tracking, shipping, e-commerce industry. Our business improved customer service level with the tracking automation of aftership and reduce our customer queries regarding order status. It is best for all types of businesses. Small businesses with less orders can go with free plan to save cost and can take the benefits of the most of the features for free.
This is tool which provided our business a huge growth with it's awesome tracking automation. By integrating with this software we could create our own brand tracking link or page with customized widget for our customers to track their orders easily. It is cost effective. You will get free plan to premium plans at best pricing. When it comes to real time tracking rate it scores high. With its API integration...
Customer support needs to be improved. In shipping features it needs to focus on pricing. Apart from that I have never found any complain to this tool.
George K.
Retail, 51-200 employees
Used daily for 1-2 years
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Aftership helped solve tracking issues and saved our Customer Services team countless hours.
Easy to install and customise, fairly descent price
Need a full scale shipping app and had used this as an interim.
Michael B.
Verified reviewer
Retail, 51-200 employees
Used daily for less than 6 months
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A good customer service team would realise they have limitations in their software and not turn down a £40k customer - however the customer service team don't care. They just want your money.
The UI is pretty but otherwise useless. That's all.
They have a seriously buggy integration which you can't troubleshoot yourself. They have a problem with things called "Carrier slugs" which even when used correctly are not 100% correct. The result; if you upload a CSV of say 10,000 tracking numbers you may find that 9,000 of them get allocated to random/incorrect couriers. Numbers allocated to incorrect couriers cannot be modified manually or through CSV meaning you are paying for a broken number. In the above example that's a cost of $800 for nothing.
Matt W.
Retail, 11-50 employees
Used daily for 2+ years
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This has been one of the easier apps to deploy. Works how it should with few issues.
Aftership creates a tracking/notification and returns ecosystem for our customers
Does a really good job of what it says it should.
Wilfred W.
Sporting Goods, 1-10 employees
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We got complet solution for our Online store tracking page for our customers.
It is very easy to use. You get best interface. Many editing options. Fast and accurate tracking details. I like their customer service also. Afterall I fully recommend for your shipment tracking solution for business owners.
Yes, I could not find proper tracking details for Cainiao carrier. I think You do not support them completely. We use them as one of our carriers. So faced issues in such shipment tracking process for our customers.
AfterShip FAQs and common questions
Q. What type of pricing plans does AfterShip offer?
AfterShip has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of AfterShip?
AfterShip has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does AfterShip support?
AfterShip supports the following languages:
Chinese (Simplified), Chinese (Traditional), English
Q. Does AfterShip support mobile devices?
AfterShip supports the following devices:
Android, iPad, iPhone
Q. Does AfterShip offer an API?
Yes, AfterShip has an API available for use.
Q. What other apps does AfterShip integrate with?
AfterShip integrates with the following applications:
Adobe Commerce, WooCommerce, Orderhive, PrestaShop, Shift4Shop, CS-Cart, BigCommerce, Shopify, Microsoft Excel
Q. What level of support does AfterShip offer?
AfterShip offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, Email/Help Desk, FAQs/Forum
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