AfterShip Pricing, Features, Reviews & Comparison of Alternatives

AfterShip

Shipment tracking and notification software

4.67/5 (6 reviews)

AfterShip overview

AfterShip is a web-based solution for online retailers wanting to automate shipment tracking and notify their customers of their delivery status. AfterShip helps you keep your customers updated, automatically.

Connect your shopping cart and AfterShip keeps your customers informed of the progress and whereabouts of their orders. You can also import your own list via CSV, carts or API. Easy to integrate, AfterShip also offers a track button that you can add directly to your site. It auto detects the right courier with the order tracking number. You can customize the content of the notifications and add a one-click link inside theses messages. AfterShip keeps your customers up-to-date by email, SMS and Webhook.

With its shipping analytics and filters (by status, courier, notifications), AfterShip provides you with a clear view of your performances and lets you track all shipments in one place. Thanks to its dashboard and delivery analytics, you can keep an eye on your past shipments and transactions while AfterShip automatically handles your delivery customer support.
www.aftership.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional)
AfterShip screenshot: AfterShip - AnalyticsAfterShip IntroductionAfterShip screenshot: AfterShip - Mobile App - New ShipmentAfterShip screenshot: AfterShip - Mobile AppAfterShip screenshot: AfterShip - FiltersAfterShip screenshot: AfterShip - Notification TriggersAfterShip screenshot: AfterShip - Order HistoryAfterShip screenshot: AfterShip - Track Button

AfterShip reviews

Excellent
4

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.8
  4.2
Michelle Hernandez

AfterShip awesome tool to track shipments

Used daily for 2+ years
Reviewed 2019-04-11
Review Source: Capterra

I love AfterShip. Makes tracking shipments easy. One stop tracking.

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Anonymous

Great shipping oversight with nice automation

Used daily for free trial
Reviewed 2019-02-13
Review Source: Capterra

We're using Aftership to track all our orders.Knowing that all our orders are proactively tracked automatically, with our system updated. We can then in turn proactively take action on non-delivered prior to customer contact. Statistics are useful to show carrier performance each month, and the system also provides a tracking page which can be bolted into our website. The pricing is just about right as well.

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Anonymous

An easy way for your customers to track their orders

Used weekly for 6-12 months
Reviewed 2019-05-01
Review Source: Capterra

Been using AfterShip with my Shopify store for a few months now, and it's done its job nicely. The free plan makes it really easy to get started, and you can scale up as you grow. It's nice that you can put your own branding on the tracking page, and that they don't slap their own logo everywhere. You're able to get SMS notifications on their paid plans as well.- clean UI - custom branding on tracking page - delivery notifications - good free plan

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David Williams

Works well

Used other for 1-2 years
Reviewed 2018-04-13
Review Source: GetApp

Integrates EBay and Amazon orders automatically, and some email notifications. Picks up most order delivery notifications from Gmail.

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Erin G

Inexpensive Shipping Notifications

Used weekly for 6-12 months
Reviewed 2019-02-04
Review Source: Capterra

I like this software because of the ease of use, inexpensive subscription plans, and ability to send shipping notifications to customers around the world.

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AfterShip pricing

Pricing options
Free
View Pricing Plans

* Free version with basic features.

* Premium version with advanced features (API, notifications, CSV exports, ...)

Pay as you go plan:
First 100 shipments: $0.10 / shipment
Next 600 shipments: $0.05 / shipment
Next 2,000 shipments: $0.03 / shipment
Remaining shipments: $0.01 / shipment

AfterShip features

API
Activity Dashboard
Automatic Notifications
Data Import/Export

Access Control (187 other apps)
Activity Tracking (224 other apps)
Audit Trail (194 other apps)
Auditing (271 other apps)
Compliance Management (224 other apps)
Custom Fields (208 other apps)
Customizable Reporting (281 other apps)
Document Storage (203 other apps)
Inventory Management (231 other apps)
Inventory Tracking (217 other apps)
Invoice Management (205 other apps)
Monitoring (210 other apps)
Real Time Data (246 other apps)
Reporting & Statistics (288 other apps)
Third Party Integration (258 other apps)
Workflow Management (247 other apps)

Additional information for AfterShip

Key features of AfterShip

  • All shipments tracked in one place
  • Historic and real-time tracking
  • Shipment tracking
  • Shopping cart connectors
  • With direct tracking link
  • By status, courier, localisation
  • Shipments in CSV (Premium only)
  • Emails, SMS, Webhooks
  • For notifications
  • Tracking button
  • iOs and Android app
  • With courier auto-detect
View All Features

Benefits

Complete : with almost 300 couriers supported worldwide, AfterShip will certainly be able to track the ones you or your customers use.

Integration : AfterShip gives you access to its API to easily connect your shop with the software. You can also use one of the 16 connecting apps developed to auto-import tracking numbers and orders from the most used e-shop platforms (Shopify, Prestashop, etc.).

Automation : once you've connected AfterShip to your online shop, it automatically handles shipment tracking, analytics and sends notifications to you and your customers, reducing customer enquiries about shipments.

Mobile : AfterShip is available on mobile devices via downloadable iOs and Android apps to keep your customers infomed about their shipment's journey wherever they are - thanks to push notifications, journey visualisation, overview of past shipments, etc.

Full-tracking : for international shipments, AfterShip allows you to automatically track the shipment at both origin and destination countries. Ensure that your customers stay up-to-date even when the shipment leaves its origin country.