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Asset Panda vs UpKeep Comparison

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Overview

Category Leaders

Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and...

Category Leaders

UpKeep is an Asset Operations Management solution combining CMMS, EAM, and APM for maintenance, reliability and operations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

45

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1.3K

5

4

3

2

1

900

422

33

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

1.2K

5

4

3

2

1

871

357

41

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The ease with which I was able to convert our existing spreadsheets into documents to import into asset panda was a godsend.
Great Customization Options, Almost everything can be adjusted and changed to fit my Needs. Great Costumer Support through out the Process from First contact to Boarding to ongoing support.
The ability to use a mobile app as the barcode scanner is extremely helpful. The integration with Zendesk is also a huge asset to my team.

Pros

Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.

Cons

We found a way around it later but lost valuable time and wasted resources.
My only challenge is the lack of conditional fields while performing actions.
It sometimes was a little confusing to use, especially when we were looking for specific items, this could just be because we weren't very used to the product.

Cons

In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
I have to admit, sometimes the error is on our end and it is going to junk mail.
It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last reviewa day ago

Key features

  • Total features103
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Schools
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Instrument Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Label Templates
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Map Creation
  • Material Requirements Planning
  • Mobile Access
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • Total features192
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Accounting
  • Asset Library
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • Bills of Material
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calibration Management
  • Calibration Scheduling
  • Certificate/Label Printing
  • Check-in/Check-out
  • Class Scheduling
  • Code Enforcement
  • Collaboration Tools
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Components Tracking
  • Configuration Management
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Import/Export
  • Data Visualization
  • Depreciation Management
  • Digital Signature
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Document Templates
  • Downtime Tracking
  • Drag & Drop
  • ERP
  • Electronic Signature
  • Employee Scheduling
  • Energy Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For HVAC Companies
  • For Mechanical Equipment
  • For Schools
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Fuel Tracking
  • Full Text Search
  • GPS
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Instrument Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Issue Management
  • Item Management
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Kitting
  • Label Templates
  • Labor Cost Reporting
  • Location Tracking
  • Logbook Tracking
  • MES
  • Maintenance Management
  • Maintenance Scheduling
  • Manuals
  • Manufacturing Inventory Management
  • Map Creation
  • Material Requirements Planning
  • Mobile Access
  • Mobile Signature Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Online Booking
  • Online Time Clock
  • Order Management
  • Order Processing
  • Order Tracking
  • Parts Management
  • Payment Collection in the Field
  • Performance Metrics
  • Policy Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Prioritization
  • Process/Workflow Automation
  • Procurement Management
  • Product Identification
  • Production Scheduling
  • Productivity Analysis
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QR Codes
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Scheduling
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requisition Management
  • Reservations Management
  • Residential Properties
  • Retail Inventory Management
  • Returns Management
  • Role-Based Permissions
  • Root Cause Analysis
  • Routing
  • SKU/UPC Codes
  • Safety Management
  • Scheduled/Automated Reports
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Serial Number Tracking
  • Service History
  • Service Request Management
  • Software License Management
  • Space Management
  • Status Tracking
  • Subcontractor Management
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Scheduling
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Tire Management
  • Traceability
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Managed Inventory
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Warranty Tracking
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations16
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations25
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • NetSuite
  • QuickBooks Online Advanced
  • Quickbooks Online
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

JH
AvatarImg

Jonathan H.

Entertainment, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Panda logo

Asset Panda

Panda Power!

Reviewed 3 years ago

Equipment repairs & upkeep logs, operational statuses on-demand - NOTES in the field

Pros

Convenence, Easy to use, LOTS of information can be added

Cons

Sometimes its a bit slow, and very dependant on network connections.

Vendor response

Hi Jonathan, we appreciate your writing a review on the Asset Panda platform. The speed of your connection does dictate the speed of the application. As part of our product road map, we are working on the ability to work without a connection. Be on the lookout for lots of innovative upgrades in the coming year. We are expanding our capabilities and resources with 24/7 development. If anything comes up we can help with our knowledge base is extensive and our World-Class client success team is available. Thank you for the opportunity to serve you.

RR
AvatarImg

Richard R.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Asset Panda logo

Asset Panda

Asset Panda, is an asset it and of itself.

Reviewed 4 years ago

I haven't encountered a single issue with Asset Panda. While I am an IT Manager, and have many years of experience, I honestly believe Asset Panda to be fairly easy to setup and use. Should you need support, they are responsive and attentive.

Pros

Asset Panda is extremely easy to use, and customize. Right out of the gate it is easy to configure and setup, support is excellent.

Cons

Honestly? I don't really have any. I enjoy the software and all it's features. I DO, however wish Asset Panda also made a CMMS solution. Yes, I can mimic one with Asset Panda, however it would take a lot for me to put together. I'd LOVE if you guys make one. Take a look at UpKeep. Something like that? ;-)

Vendor response

Hi Richard, we appreciate you writing a review on the Asset Panda No-Code platform with mobile apps. You can utilize our platform to handle a range of business issues including asset tracking, vendor management, help desk, purchase order management, facilities management, time and attendance, employee certification etc... If anything comes up that we can help you with please reach out to our World Class Client Success Team via phone, email or chat. Thank you for the opportunity to serve you.

AB
AvatarImg

Alex B.

Food Production, 201-500 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

UP KEEP REVIEW FOR USE IN GELATO MANUFACTURE PLANT

Reviewed 3 years ago

Great service and support, I researched other software such as Asset panda and the reviews for Up Keep were consistently better, and my search was extensive.

Pros

The dashboard and profile page for each piece of equipment gives ease of accessability when uploading or retrieveing information. Barcodes, photographs and work orders that allows you to attcah files, docs and pics is agreat feature to file information and chronological works on equipment.

Cons

I find the mobile application easier to use than the desktop version, also it only worked in Chrome and not Safari as I am Mac user.

Vendor response

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team manage work orders! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!

BS
AvatarImg

Brian S.

Textiles, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

Great System

Reviewed 5 years ago

Using upkeep we have been able to keep track of both assets and parts easily. There is a work order feature that we have implemented for several things that allow cost and time tracking as well

Pros

I like the asset and parts tracking ability. Also work orders are easy to create and maintain.

Cons

Part to Asset linking for multiple asset is rather difficult if you have the same assets uploaded before you make copies.

AL
AvatarImg

Anna Liza D.

Consumer Services, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

Software Efficiency

Reviewed 4 years ago
Pros

Help us work more efficient especially the work orders.

Cons

Asset list. Too many information are required.

KG
AvatarImg

Kenneth G.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

Common Citizen

Reviewed 2 years ago

Great

Pros

Ease of use, navigation, App based. simplicity

Cons

PM structure and asset management. Problems with Android platform

SK
AvatarImg

Sean K.

Nonprofit Organization Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

Great program that does exactly what is needed

Reviewed 4 years ago

Have had a great experience with Upkeep. The one on one training with the support team was helpful to learn all of the features that were offered across the different levels.

Pros

Having full access to upkeep through the app is the best feature available. The ability to give anyone the ability to create work order yet restrict access to other areas makes it simple for people unfamiliar wit the program to use.

Cons

In the asset section there is no spot for the serial number

tj
AvatarImg

todd j.

Oil & Energy,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

works flawlessly for our plant

Reviewed 6 years ago

asset management and history

Pros

so far I like the ease of use and the mobility capabilities. Also like that you can add pictures to work orders

Cons

No cons were added to this review

JM
AvatarImg

Jeremy M.

Accounting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

Upkeep Review

Reviewed 4 years ago

Really have enjoyed the software and support teams.

Pros

Ease of use. The tabs on the side are helpful. Good Customer Service. Being able to upload multiple assets at a time.

Cons

Having to change the location on both the meter tab and asset tab.

RM
AvatarImg

Rogelio M.

Information Technology and Services, 5,001-10,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

UpKeep logo

UpKeep

Great Work Order System

Reviewed 4 years ago

Upkeep has been a great addition for our school district and IT department. The ease of use has decreased the number of calls in how to use the system, which we would get constantly before with previous work order systems we have used.

Pros

Upkeep is one of the easiest work order systems I have ever used. It is very user friendly and not convoluted like other work order systems.

Cons

Only thing I would like for Upkeep to have would be better asset management features.

AR
AvatarImg

Verified reviewer

Entertainment, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UpKeep logo

UpKeep

Great technology

Reviewed 4 years ago
Pros

Inventory tracking is very efficient. A great asset management solution

Cons

The mobile version is missing some of the features the desktop version has

ND
AvatarImg

Nicholas D.

Food & Beverages, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

UpKeep logo

UpKeep

Beston Pure Foods

Reviewed 2 years ago
Pros

Ease of use on technician and requester level

Cons

Somewhat limiting on asset management and tier system, fewer options for work order customisation than desired.

AH
AvatarImg

Anna H.

11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UpKeep logo

UpKeep

Very User Friendly!

Reviewed 5 years ago
Pros

Easy to use Great for small companies looking for maintenance tracking. Inventory Tracking is a great tool

Cons

Custom work orders would be valuable asset but no serious complaints. Great software overall for easy maintenance management .

BH
AvatarImg

Brent H.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

Best Maintenance Program ever!!

Reviewed 6 years ago

Just the history tab

Pros

Very easy to use and you can archive and search closed work orders later. The inventory section makes it very easy to keep track of what you have.

Cons

Feel that it needs a history tab in the assets section to log notes about each asset. Other than that Its great

AvatarImg
AvatarImg

Raul B.

Mining & Metals, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

UpKeep logo

UpKeep

Maintenance management system

Reviewed 4 years ago

none

Pros

Complete modules for a maintenance management system. With hierarchies for asset management all this based on the cloud

Cons

does not have for Spanish .

SG
AvatarImg

Sam G.

Warehousing, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

Awesome and very simple to navigate through

Reviewed 4 years ago

Cost savings and less down time!

Pros

Accessibility. The mobile app allows me to access asset info and the work order data base from anywhere.

Cons

Deleting work orders can be tricky and glitches with modifying reoccurring scheduled work orders. Had a few instances where I had to delete the work order and recreate it, since I was not able to modify the scheduled days.

Vendor response

Hello Sam! Thanks for giving us such positive feedback! I have informed our engineering team about your glitch when trying to modify work orders so we can try to make sure it doesn't happen again! I apologize for any inconvenience this may have caused and look forward to working with you in the future! https://www.onupkeep.com/

DH
AvatarImg

David H.

Biotechnology, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

Great software for Work orders and Preventive Maintenance

Reviewed 3 years ago

Great support and system

Pros

This is easy to use and setup. They have nice tutorials and customer support to help along the way.

Cons

There are some extra asset fields that we would like to track and search on, but there is a limit to those.

Vendor response

Hi David! Thank you for taking the time to leave a review! I'm happy to hear that you are getting value out of our tutorials and customer support! I'm sorry to hear that you have been having trouble with the asset fields, I've made a note of your feature request. Thank you again for your review. We take all feedback seriously and to heart!

AvatarImg
AvatarImg

Hasini R.

Apparel & Fashion, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

UpKeep logo

UpKeep

Upkeep to Make Your Business to go more effective and efficient

Reviewed 4 years ago

Upkeep makes us to schedule tasks in a team work and grow together in team.

Pros

Upkeep is a easily accessible app to work with your scheduled tasks which is more important that can be reached from your desktop, lap and even the phone. You can create work orders, update them on time as well as to get notifications on the tasks etc which makes your business performance updated on time.

Cons

Asset inventory update is really doing great in here.but need to have the accuracy level maintained correctly otherwise may get into wrong decisions

OT
AvatarImg

Omer T.

Food Production, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Just what I was looking for

Reviewed 4 years ago

Finally a truly simple yet thoughtful and very useful solution to keep track and manage maintenance on our different assets.

Pros

Ease of use, design wise and user interface.

Cons

User management and asset management is still a bit shakey and at times not the sharpest but it does look it is improving

RP
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Ronald P.

Internet, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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UpKeep

Great tool to manage assets

Reviewed 4 years ago
Pros

UpKeep makes quite easy to get a good picture of the asset allocation thanks to the good level of the reports available

Cons

Some functionalities are a bit “hidden”, some additional training material would be useful to use UpKeep at its full potential

AC
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Andrew Carl O.

Hospitality, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Upkeep is a great product

Reviewed 3 years ago

Helping me create and manage our maintenance program

Pros

Mobile platform, off line usage capabilities and asset management. Upkeep website and blog are great ways to keep up with the industry

Cons

Cost of product is limiting for small companies with few users. I wish that features could be turned on and off as we would not use all the features that come with the paid plans

Vendor response

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!

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Abhishek S.

Market Research, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Happy to use Upkeep!

Reviewed 2 months ago

User-friendly and efficient tool for asset management. A very effective tool to keep track of your work orders.

Pros

It is simple to use and very efficient in keeping track of your assets and work orders. Its task scheduling feature is very useful. Its request and approval features are also very impressive and helped in promoting the efficiency of our maintenance team.

Cons

Recurring task cannot be changed once scheduled before the completion time which is not at all a desired feature.

FB
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Flint B.

Automotive, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Upkeep, the easy CMMS!

Reviewed 3 years ago

Overall it has been a positive experience and everyone has been very helpful.

Pros

Ease of use, upkeep stays up to date, quick to implement changes. heavy focus on mobile app.

Cons

While I like that they are quick to implement changes they recently removed a feature that allows mobile users to see work history on a scanned asset. This method of viewing completed work orders is crucial to our team members so they can learn from the whole team. Also, it’s fairly expensive and there is no good way to create/print asset tags from the software.

Vendor response

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!

CH
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Craig H.

Real Estate, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Upkeep manages to meet the requirements we have for a large property portfolio

Reviewed 5 years ago
Pros

The ability to filter work orders in a number of ways to ensure the best outcome. We are still exploring all of the capabilities and learn new and useful features every day.

Cons

I would like a more customisable report feature. Perhaps a report menu with a number of pre-defined reports based on asset; property, user, due date and priority.

ss
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shawn s.

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Outlook

Reviewed 4 years ago

we are able to cut down the wait time for jobs to get done and our staff have less to worry about and can focus on the jobs they need to do.

Pros

Very easy for staff to submit request and add as much detail as possible. Asset management is a breeze with the set up provided.

Cons

i would like for there to be a way to notify requesters the status of their work order progress a little better.

EP
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Eric P.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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UpKeep

Amazing system!

Reviewed 4 years ago

The customer service is friendly and helpful. They are flexable when it comes to recommendations and improvements. I see this company going far!

Pros

The asset workorder tracker. It allows me to know what work has been done to each piece of equipment and the cost of repairs.

Cons

The search engine. When searching for a part, sometimes you have to make sure the part name in the search bar completely matches the part that you are looking for.

CM
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Christopher M.

Oil & Energy, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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UpKeep

CMMS For CNG

Reviewed 2 years ago

Being able to use the calendar view as part of our package helped us implement a better and more controlled schedule for our techs.

Pros

The ease of navigation compared to more complex programs like Maximo or SAP makes this a very user friendly CMMS software.

Cons

When building the hierarchy of our equipment not being able to drill the child asset past one level made it cumbersome to add everything in like we wanted to.