App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Asset Operations Management Software
UpKeep Pricing, Features, Reviews and Alternatives
UpKeep product overview
What is UpKeep?
UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. A cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more.
Key benefits of using UpKeep
Typical customers
Platforms supported
Support options
Training options
UpKeep pricing information
Value for money
4.6
/5
1.2K
Starting from
45
/user
Per month
Pricing options
Value for money contenders
UpKeep features
Functionality
4.4
/5
1.2K
Total features
190
28 categories
Most valued features by users
Functionality contenders
UpKeep users reviews
Overall Rating
4.6
/5
1.2K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.96/10
885
361
42
5
1
Overall rating contenders
Michael P.
Architect
Architecture & Planning, 1-10 employees
Review source
Transcript
Mike: Hi, my name is Mike. I'm an architect and a facilities manager for a non-profit organization. And...
Adam R.
Real Estate,
Used daily for 6-12 months
Review source
Share this review:
Better flexibility in tracking issues raised by tenants and on the progress of those issues with our maintenance team.
I need to ensure my team of maintenance staff are able to respond to issues with the minimum amount of complication.... UpKeep is the most agile application for my guys. You don't have to have a degree in computer science to operate and update the application and you can go from generating/receiving a work order to completing it with only a few simple taps/click. The fact it's cross platform and works vey well on mobiles is an absolute must for me! ....no longer needing a tablet in addition to a phone! I very much look forward to some of the feature rich content coming into play later in the year.
Whilst the the day-to-day usability of the application is straight forward, there are little annoyances that pop up - having used the software for 6 months now, and being able to feed back usability issues to a VERY receptive support team, the issues are usually ironed out fairly quickly.
Rick D.
Religious Institutions, 51-200 employees
Review source
Share this review:
Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.
The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.
Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget. One thing...
Lindsey H.
Oil & Energy, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
A great basic CMMS meant for day to day use, to keep work orders, scheduled maintenance and parts/inventory. Lacks a lot of the higher end features that experienced users would want to impliment.
Very easy to set up and get going, very easy to populated data, and very useful to schedule work orders, etc.
Analytics - the metrics that one needs the most , and use the most often are in basic, but they do take shortcuts in order to achieve numbers. Downtime tracking is a very mportant tool, but can't be used with manual events.
Sekou Djibril S.
Accounting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
User-friendly interface: UpKeep offers a simple and intuitive user interface, which makes it easy to get started with the software for new users. Common tasks such as creating work orders or scheduling jobs can be done with just a few clicks.Proactive maintenance management: UpKeep lets you easily track work orders, service requests, and preventive maintenance tasks for your business. This allows you...
High cost: UpKeep can be relatively expensive compared to other maintenance management software on the market, especially for small businesses. Pricing plans start from $35 per user per month, which can be a significant investment for some businesses.Customization limits: UpKeep offers limited options in terms of customizing the user interface and work order structure. If you need a high level of customization,...
Jonathan B.
Hospital & Health Care, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.
I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.
There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders! Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!
UpKeep FAQs
UpKeep has the following pricing plans:
Starting from: $45.00/month
Pricing model: Free, Subscription
Free Trial: Available
Q. Who are the typical users of UpKeep?
Q. What languages does UpKeep support?
Q. What other apps does UpKeep integrate with?
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.