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UpKeep
5
908
4
371
3
41
2
9
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset operations management software for businesses
Table of Contents
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UpKeep - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
UpKeep overview
Based on 1329 verified user reviews
What is UpKeep?
Reviews for UpKeep come from a wide variety of industries, including real estate (7% of reviewers), food & beverages (6%), and hospitality (5%). The most frequent use case for UpKeep cited by reviewers is maintenance management (62% of reviewers).
What do users say about UpKeep pricing?
Some reviewers feel UpKeep offers good value for money, especially for small teams and non-profits, and they appreciate transparent pricing and accessible free or discounted plans. However, users report higher costs for advanced features and limited flexibility for larger or growing teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Maintenance Management
Order Management
Inventory Management
Picture Upload
Updates
Update and refresh frustrations
UpKeep’s user interface
UpKeep review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about UpKeep?
Users report that UpKeep streamlines maintenance and work order management, making it easy to assign, track, and prioritize tasks across teams and locations. They find the software user-friendly, with helpful features like real-time updates, mobile access, and picture uploads, which improve communication and reduce paperwork. Many appreciate its asset tracking and paperless workflow, noting increased efficiency and organization. Some highlight the ease of onboarding staff and the benefits for both small and large operations.
They mention, however, that advanced features often require costly upgrades, and pricing can be restrictive for smaller teams. Some find initial setup or navigation challenging, and note occasional issues with uploading documents or customizing reports.
Select to learn more
Who uses UpKeep?
Based on 1,329 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UpKeep's key features
Most critical features, based on insights from UpKeep users:
All UpKeep features
Features rating:
UpKeep alternatives
UpKeep
Starting from
20
/user
Per month
Limble
Starting from
No pricing info
MaintainX
Starting from
25
/user
Per month
Jobber
Starting from
39
Per month
UpKeep pricing
Pricing plans
Pricing details:
Professional
No pricing info
Features included:
- Multiple Inventory Lines
- Signature Capture
- Customizable Request Portal
- Mobile Offline Mode
- Advanced Analytics & Reporting
- Intelligence Suite (AI Features)
Enterprise
No pricing info
Features included:
- Workflow Automation
- Downtime Tracking
- Reliability Tracking
- Purchase Order Management
- Multi-site Module Support
- Standard API Access
- Custom Work Order Statuses
- Custom Integrations Support
- Customizable Dashboards
- Custom Roles
- Single Sign On (SSO)
- Intelligence Suite (AI Features)
User opinions about UpKeep price and value
Value for money rating:
To see what individual users think of UpKeep's price and value, check out the review snippets below.
Joseph B.
IT Systems Specialist
Kevin J.
Digital Marketing Manager
UpKeep integrations (24)
Integrations rated by users
We looked at 1,329 user reviews to identify which products are mentioned as UpKeep integrations and how users feel about them.
Integration rating: 5.0 (4)
Integration rating: 5.0 (4)
Integration rating: 4.0 (4)
Integration rating: 4.3 (3)
Integration rating: 4.5 (3)
UpKeep customer support
What do users say about UpKeep customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of UpKeep customer support.
A significant portion of users praise UpKeep's customer support for being responsive, friendly, and easy to contact via chat or phone.
Broad user base highlights the support team's effectiveness in resolving technical issues and providing helpful guidance.
Frequently reported by users, the support staff is commended for quick response times and willingness to walk users through problems.
Common user feedback notes that ongoing training resources and webinars from customer support are informative and valuable.
Support options
Training options
To see what individual users say about UpKeep's customer support, check out the review snippets below.
“Quality Customer Support: UpKeep offers excellent customer support, with a dedicated support team to help customers resolve technical issues, answer questions, and provide information on software features and updates.”
Elhadj S.
Ingénieur avant vente chez E-cash guinée
UpKeep FAQs
UpKeep has the following typical customers:
Small Business, Freelancers, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is UpKeep used for?
UpKeep is an asset operations management solution that helps businesses scale by giving every maintenance and reliability team the tools and information they need to run operations. It is a cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more. UpKeep allows users to create custom work orders for multiple purposes, such as creating checklists and measuring values, using templates and form items. Files, pictures, and parts can all be added to tasks, and users can prioritize work orders according to their urgency. Work orders and invoices can be created in PDF format, and emailed or printed. Asset data can be imported into UpKeep from existing records, and barcodes assigned to parts or assets, which can be scanned to add them into work orders. Users can create recurring schedules for preventative maintenance, and reserve or schedule individual parts to be used for specific work orders. Inventory can be managed by location, and part history tracking allows users to see where each part has been used. UpKeep automatically sends users push notifications and alerts in real time to inform them of any task updates or issues with equipment. Sensors can be integrated to enable real-time asset monitoring, and users can create triggers to automatically generate maintenance requests when specific conditions are reached. Users can view detailed reports of sensor data, such as humidity, tilt, temperature, and more. UpKeep also allows users to collaborate with real-time in-app chat for discussing issues or sharing updates, and reports on completed tasks, spend, and any recurring issues.
Q. Does UpKeep support mobile devices?
UpKeep supports the following devices:
iPhone, Android, iPad
Q. What level of support does UpKeep offer?
UpKeep offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
