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UpKeep Logo
UpKeep
4.6
(1.3K)

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Asset Operations Management Software

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UpKeep Pricing, Features, Reviews and Alternatives

UpKeep product overview

Price starts from

45

/user

Per month

What is UpKeep?

UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. A cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more.

Key benefits of using UpKeep

  • Notifications and alerts are generated in real time, to inform users of any updates to tasks and asset failures.

  • Work orders can be customized to track notes, create checklists, and measure values, with the ability to set priority levels and add pictures, files, or parts to each individual task.

  • Data on existing assets can be imported, and users can scan barcodes on assets or parts to add them to work orders, reserve and schedule parts to be used in maintenance, and track part histories.

  • Branded, customized request portals can be created to allow requests to be made by anyone, from any device, with notifications for new requests, and the ability to track request statuses in real time.

  • Sensors can be integrated with UpKeep, allowing users to monitor assets in real time, define conditions to automatically trigger maintenance requests, view detailed sensor reports, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Phone Support
    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)

    Training options

    Videos
    Webinars
    In Person
    Documentation
    Live Online

    UpKeep pricing information

    Value for money

    4.6

    /5

    1.3K

    Starting from

    45

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    UpKeep features

    Functionality

    4.5

    /5

    1.3K

    Total features

    185

    29 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Third-Party Integrations
    Reporting & Statistics
    API
    Reporting/Analytics
    Data Import/Export
    Customizable Reports

    Functionality contenders

    UpKeep users reviews

    Overall Rating

    4.6

    /5

    1.3K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.96/10
    Rating distribution

    5

    4

    3

    2

    1

    909

    368

    42

    6

    1

    Pros
    Upkeep is great at helping us compile our facility management information in one central location that is easily accessible to different users in ways that are suitable for them.
    The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
    This software is a fantastic tool for monitoring assets, organizing work orders, and preparing your squad's schedule.
    Cons
    In some areas there are connection issues with no or limited internet/phone signals. This is an issue when uploading and even some data as been lost.
    I have to admit, sometimes the error is on our end and it is going to junk mail.
    It has been difficult to learn the use of upkeep. I believe that a mandatory intro training should be required when a new user is to use upkeep.

    Overall rating contenders

    UpKeep FAQs

    Q. What type of pricing plans does UpKeep offer?

    UpKeep has the following pricing plans:
    Starting from: $45.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of UpKeep?

    UpKeep has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does UpKeep support?

    UpKeep supports the following languages:
    Chinese (Simplified), English, French, Spanish


    Q. Does UpKeep support mobile devices?

    UpKeep supports the following devices:
    Android, iPad, iPhone


    Q. Does UpKeep offer an API?

    Yes, UpKeep has an API available for use.


    Q. What other apps does UpKeep integrate with?

    UpKeep integrates with the following applications:
    Procore, Motive, Microsoft Azure, Zapier, Azuga Fleet, Coupa, Looker, Mingo Smart Factory, Microsoft Teams, Linxup, OneLogin, Okta, Slack, Tableau, Workato, Microsoft Power BI, Samsara, Titan GPS, Xero, Zendesk Suite, Microsoft Excel


    Q. What level of support does UpKeep offer?

    UpKeep offers the following support options:
    Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)

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