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Autotask PSA vs N-central Comparison (2026)
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4.3
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Good recommendations?
Autotask PSA
4.2
(156)5
72
4
56
3
22
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
N-central
4.2
(253)5
108
4
107
3
18
2
11
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
156
5
4
3
2
1
72
56
22
3
3
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this app4.2
253
5
4
3
2
1
108
107
18
11
9
- Value for money
- Ease of use
- Features
- Customer support
62%
would recommend this appPros
“The way it ties tickets, billing, contracts, and reporting together in one place makes a noticeable difference in efficiency, and the dashboards give great visibility into workloads and performance.”
DR
Denuka R.
Operations Manager
“The seamless integration with RMM agents adds incredible value, and the ability to sync invoices and expense claims directly into QuickBooks Online streamlines financial processes.”
JJ
Jacques J.
Director
“The Cooper CoPilot AI has been especially valuable, providing tools that help us summarize customer tickets, create clearer timesheets, and write stronger resolutions.”
IM
Isabelle M.
Business Operations Coordinator
Pros
“On a technical level, the platform delivers on its primary promises: the alerting is dependable, and the agent deployment and patch management provide a reliable foundation for basic endpoint maintenance. When the "lights are on," the software does exactly what it needs to do to keep a fleet stable.”
CP
Christian P.
Sys Admin
“Also, the ability to push 3rd party applications has been a big help. And we have just now activated the Microsoft Intune integration through NCentral which will allow us to automatically install the most up to date NCentral Agent on Autopilot deployed devices while they are being set up. And I also love the easy access to the Microsoft Intune Dashboard from NCentral.”
DI
Dennis I.
IT Support Administrator
“Its flexibility and scalability make it ideal for managing both small and large customer environments, and their customer support team is knowledgeable, responsive, and helpful when resolving issues or optimizing platform performance.”
SO
Sean O.
Senior Cyber Security Engineer
Cons
“Email formatting remains a persistent issue — text, images, and hyperlinks often display incorrectly when tickets are created via email, which impacts clarity.”
JJ
Jacques J.
Director
“It feels way behind the times without the ability to track customers inventory or products.”
HK
Harrison K.
Help Desk Manager
“High cost per user translated to low value for the money. ”
Rick B.
Founder
Cons
“The way patch approval rule engine needs an overhaul and simplification, as they way it is currently designed is obtuse and requires hours with support to understand what it is actually doing on the backend and what will and won't be approved and why.”
AA
Andrew A.
Security Architect
“The formatting is strange and unprofessional, making it difficult to hand these documents directly to clients without extensive manual editing or external tools to make the data digestible.”
CP
Christian P.
Sys Admin
“Certain workflows—like policy management, reporting customization, or navigating between device views—can feel a bit clunky or outdated compared to more modern RMM platforms.”
Olti G.
CEO
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features90
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billable Items Tracking
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Calendar Management
- Capacity Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-system Integration
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Storage Management
- Data Visualization
- Database Monitoring
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Management
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Monitoring
- Employee Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- Expense Tracking
- Financial Management
- For MSPs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Request Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Response
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Virtual Machine Monitoring
- Visual Analytics
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
- Total features169
- AI/Machine Learning
- API
- API Integration
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Behavioral Analysis
- Behavioral Analytics
- Billable Items Tracking
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Calendar Management
- Capacity Management
- Change Management
- Chat/Messaging
- Client Management
- Client Portal
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-system Integration
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Security
- Data Storage Management
- Data Visualization
- Database Monitoring
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Management
- Document Storage
- Drag & Drop
- Email Alerts
- Email Management
- Email Monitoring
- Employee Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Analysis
- Event Logs
- Expense Tracking
- Financial Management
- For MSPs
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Managed Services
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-Device Support
- Network Analysis
- Network Automation
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Performance Monitoring
- Policy Management
- Predictive Analytics
- Prioritization
- Proactive Assistance
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Real-time alerting
- Release Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Risk Alerts
- Risk Analysis
- Risk Assessment
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scheduling
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Request Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Third-Party Integration
- Third-Party Integrations
- Threat Response
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Trend Analysis
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Virtual Machine Monitoring
- Visual Analytics
- Vulnerability Scanning
- Web Threat Management
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations31
- 1Password
- Acronis Cyber Platform
- AlertOps
- Automox
- Autotask PSA
- Auvik
- BrightGauge
- Cisco Meraki
- Cisco Umbrella
- Cloud Elements
- CloudBlue
- Computicate PSA
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Customer Thermometer
- DNSFilter
- Datto RMM
- Datto Workplace
- DeskDay
- Flow
- HaloPSA
- Hudu
- Huntress
- IT Glue
- ITBoost
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP Manager
- MSP360 Backup
- Microsoft 365
- Microsoft Intune
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- SentinelOne Singularity Endpoint
- Spanning
- TOPdesk
- ThreatLocker
- Unitrends Backup
- Xero
- Xurrent
- Zapier
- ilert
- Total integrations30
- 1Password
- Acronis Cyber Platform
- AlertOps
- Automox
- Autotask PSA
- Auvik
- BrightGauge
- Cisco Meraki
- Cisco Umbrella
- Cloud Elements
- CloudBlue
- Computicate PSA
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Customer Thermometer
- DNSFilter
- Datto RMM
- Datto Workplace
- DeskDay
- Flow
- HaloPSA
- Hudu
- Huntress
- IT Glue
- ITBoost
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP Manager
- MSP360 Backup
- Microsoft 365
- Microsoft Intune
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- SIGNL4
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- SentinelOne Singularity Endpoint
- Spanning
- TOPdesk
- ThreatLocker
- Unitrends Backup
- Xero
- Xurrent
- Zapier
- ilert
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