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Autotask PSA vs N-sight RMM Comparison (2026)
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N-central
4.2
Syncro
4.6
Good recommendations?
Autotask PSA
4.2
(156)5
72
4
56
3
22
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
N-sight RMM
4.3
(203)5
95
4
88
3
13
2
1
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Autotask PSA is an intelligent IT business management platform providing a singular view across the entire business (services, internal operations, customers, and prospects) to improve efficiency, accountability, insight, and profitability.
N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
156
5
4
3
2
1
72
56
22
3
3
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this app4.3
203
5
4
3
2
1
95
88
13
1
6
- Value for money
- Ease of use
- Features
- Customer support
69%
would recommend this appPros
“The way it ties tickets, billing, contracts, and reporting together in one place makes a noticeable difference in efficiency, and the dashboards give great visibility into workloads and performance.”
DR
Denuka R.
Operations Manager
“The seamless integration with RMM agents adds incredible value, and the ability to sync invoices and expense claims directly into QuickBooks Online streamlines financial processes.”
JJ
Jacques J.
Director
“The Cooper CoPilot AI has been especially valuable, providing tools that help us summarize customer tickets, create clearer timesheets, and write stronger resolutions.”
IM
Isabelle M.
Business Operations Coordinator
Pros
“It provides powerful and effective endpoint compliance visibility and aids in streamlining patch management processes—a valuable combination that delivers excellent value for money.”
Shipra S.
Information Technology Auditor
“RMM is like the house where all the endpoints live and I am the guardian watching over all the endpoints who live inside keeping them safe with theh help of S1 or Web Protection and the other tools available in RMM.”
KW
Karrie W.
Senior Security Engineer
“I love the 24/7 monitoring and alerts, the ability to see all devices in a single pane of glass, always being kept informed of our environment health.”
NB
Nick B.
Systems Engineer
Cons
“Email formatting remains a persistent issue — text, images, and hyperlinks often display incorrectly when tickets are created via email, which impacts clarity.”
JJ
Jacques J.
Director
“It feels way behind the times without the ability to track customers inventory or products.”
HK
Harrison K.
Help Desk Manager
“High cost per user translated to low value for the money. ”
Rick B.
Founder
Cons
“Not a large amount of flexibility with backup checks as they only scan once a day and is regularly saying "Backup status can not be determined", even when earlier Cove has reported backup completed.”
SV
Sebastian V.
IT-Consultant
“The MSP Manager subscription getting canceled 4 times, leaving us without access to critical customer info, Loss of customer info, and wasting so much of our time our only choice was abandoning this product. ”
TG
Tony G.
CIO
“Support can be difficult to work with at times, and resolution can occasionally take longer than expected.”
AK
August K.
Managed services Engineer
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features90
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Billable Items Tracking
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Calendar Management
- Capacity Management
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Connectivity Management
- Contact Management
- Contract/License Management
- Credential Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Deployment Management
- Device Management
- Disaster Recovery
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Monitoring
- Employee Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Logs
- Expense Tracking
- Financial Management
- For MSPs
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Predictive Analytics
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Request Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Planning
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Troubleshooting
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
- Total features129
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anti Virus
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- BYOD Management
- Backup and Recovery
- Bandwidth Monitoring
- Billable Items Tracking
- Billing & Invoicing
- Build Automation
- CPU Monitoring
- CRM
- Calendar Management
- Capacity Management
- Change Management
- Client Management
- Client Portal
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Configuration Management
- Connectivity Management
- Contact Management
- Contract/License Management
- Credential Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Deployment Management
- Device Management
- Disaster Recovery
- Document Management
- Document Storage
- Drag & Drop
- Email Management
- Email Monitoring
- Employee Management
- Encryption
- Endpoint Management
- Endpoint Protection
- Event Logs
- Expense Tracking
- Financial Management
- For MSPs
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Policy Management
- Portfolio Management
- Predictive Analytics
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Project Time Tracking
- Projections
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Reminders
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation & Planning
- Resource Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Request Management
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Planning
- Task Scheduling
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Timesheet Management
- Troubleshooting
- Uptime Reporting
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Automation
- Workflow Management
Integrations
- Total integrations31
- Acronis Cyber Platform
- Autotask PSA
- Auvik
- Barracuda Backup
- BrightGauge
- Cisco Umbrella
- Cloud Elements
- CloudBlue
- Computicate PSA
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Cove Data Protection
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- HaloPSA
- Hudu
- Huntress
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Backup
- Mail Assure
- Mission Control
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- SentinelOne Singularity Endpoint
- Spanning
- ThreatLocker
- Unitrends Backup
- Xero
- Zapier
- Total integrations21
- Acronis Cyber Platform
- Autotask PSA
- Auvik
- Barracuda Backup
- BrightGauge
- Cisco Umbrella
- Cloud Elements
- CloudBlue
- Computicate PSA
- ConnectWise Automate
- ConnectWise CPQ
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Cove Data Protection
- Customer Thermometer
- Datto RMM
- Datto Workplace
- Flow
- HaloPSA
- Hudu
- Huntress
- IT Glue
- Kaseya VSA
- Liongard
- LogMeIn Rescue
- LogicMonitor
- MSP360 Backup
- Mail Assure
- Mission Control
- N-sight RMM
- Naverisk
- NinjaOne
- Passportal
- Pulseway
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- SentinelOne Singularity Endpoint
- Spanning
- ThreatLocker
- Unitrends Backup
- Xero
- Zapier
