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BIC Platform

4.7
(31)

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The software for holistic process management

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(1)

BIC Platform Pricing, Features, Reviews and Alternatives

BIC Platform FAQs

Q. What type of pricing plans does BIC Platform offer?

BIC Platform has the following pricing plans:
Pricing model: Open Source
Free Trial: Available

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Q. Who are the typical users of BIC Platform?

BIC Platform has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business

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Q. What languages does BIC Platform support?

BIC Platform supports the following languages:
English, Spanish, German

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Q. Does BIC Platform offer an API?

No, BIC Platform does not have an API available.

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Q. What level of support does BIC Platform offer?

BIC Platform offers the following support options:
Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep)

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BIC Platform product overview

What is BIC Platform?

The BIC Platform covers the entire digital transformation lifecycle in just one software, offering companies an intuitive and technologically advanced way to manage and digitalize their processes: from modeling to execution to monitoring.

Key benefits of using BIC Platform

• BIC Process Design: Modeling and analysis of processes
• BIC Process Execution: Execution and automation of processes
• BIC Process Mining: Measurement and monitoring of real processes

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk
Chat
24/7 (Live rep)

Training options

Videos
Live Online
Webinars
In Person
Documentation

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/user

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Customer support
Ease of use
Value for money
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BIC Platform pricing information

Value for money

4.6

/5

31

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

BIC Platform features

Functionality

4.5

/5

31

Total features

61

3 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Data Import/Export

Functionality contenders

BIC Platform users reviews

Overall Rating

4.7

/5

31

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

21

9

1

0

0

Pros
Powerful solution with many good functionalities, very easy to use, very good screen design.
In Addition beeing a cloud solution the Software does not need to be installed on a Computer anymore and finally the usability improved as well with more clear dialogues and better structured menues.
Intuitive handling, cloud solution means little effort for us in terms of setup, good role concept incl. Approval workflow, simple & effective administration, fast results.
Cons
Remembering that without saving work is only in the browser cache. Models can be lost without routine saving.
Not compatible with all file format and limited levels in workflow.
No real negative points. Bugs are usually fixed quickly.

Overall rating contenders

AR
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Anonymous Reviewer

Verified reviewer

Management Consulting, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software for cloud-based process design

Reviewed 2 years ago
Pros

The BIC Cloud is easy to use, intuitive and has all the features we needed for our process documentation, process analysis and process design projects.

Cons

Integration with JIRA or Confluence would be helpful.

LM
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Leonor M.

Construction, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our best choice for BPM

Reviewed 4 months ago

After comparing many similiar software systems for business process management we decided for BIC Platform, mostly because of our top account manager. They really do a great job with caring for all your specific wishes. Since the implementation we already benefit a lot from it, since we describe our processes in this software, so that employees can have a look into the system and inform themselves about processes and strucutres that are transparent now.

Pros

Overall UX-Design, Administration possibilities, most easy to use process modeller on the market ...

Cons

Maybe some information about how the software is used within your own company, but they already announced that feature on the last user conference.

KS
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Katharina S.

Plastics, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BicCloud Review

Reviewed 3 years ago
Pros

a lot of possibilities, connections between processes, uploading of documents, comparison with previous versions, workflow-handling, easy to learn

Cons

Access, Usability for rare users (too much Information) - should be more like a web page or Wikipedia

UM
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Uli M.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best process mapping tool we used so far with outstanding usability & no code automation capability

Reviewed 6 months ago

BIC is one of the best software solutions we have ever used and the best BPM software so far .

Pros

The overall experience is great. BIC has given us speed at our work. It's very helpful for business workflow and very user-friendly . Users learn quickly how to use BIC and can easily be involved to the process mapping and automation. BIC deployment is efficient and well supported by the excellent customer support team. The technical experts are quick to react to requests or questions regarding the tool.

Cons

While the SaaS experience is superior - we would like to see a full-blown offline version of BIC.

FD
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Felix D.

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A solid solution for SMEs

Reviewed a year ago
Pros

The software offers many different notations that make it much easier to describe one's own processes. You are well supported programmatically during the creation, but not overloaded with too many extras and options. The software offers a good knowledge database with a catalogue that is composed of the activities, roles, etc. from the diagrams and also offers consistent versioning. The diagrams can be viewed in different view types as a flowchart or as a matrix, etc. and thus offers employees a high recognition potential. The software is optimally usable for us as an SME, as no whole department has to be set up for the maintenance of the diagrams. In addition, the licence model is fair and the after-sales support is at a high level.

Cons

As with any new software, familiarisation with the operation is necessary. Also the functionalities in the diagram design are not always as free as with the other providers. However, thanks to the good support, these are not major obstacles.

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