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Brightpearl vs OrderWise Comparison

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Overview

Category Leaders

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

OrderWise helps businesses of all sizes manage the entire lifecycle of commercial and financial operations through stock...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

82

52

5

4

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

5

4

3

2

1

11

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Support (Free) is pretty good and the system is improving all the time, with what seems like quarterly updates including extra features and better usability.

PW

Philip W.

The system is very easy to use, has great functionality, looks good and does what it says it does.

TP

Tomasz P.

Great Amazon,Ebay,Magento(there is more but I use only these ) integrations with dynamic stock update work excellent for me.

TP

Tomasz P.

Pros

Improved efficiency through the whole of my business, very customer and user friendly regarding stock availability, back orders, status of individual accounts, reporting is amazing.

MH

Michael H.

Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

AR

Anonymous Reviewer

Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving.

AR

Anonymous Reviewer

Cons

We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.

AR

Anonymous Reviewer

I find very little to dislike about the software.

James J.

When we've asked for help they have been simply telling it is a you problem, not the software, but no guidance on what we should be doing.

ne

nick e.

Cons

The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.

FH

Freddie H.

Some developments such as courier integrations have different mappings and limited features implemented which then make it difficult to use them together with other couriers.

PE

Paul E.

The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.

FH

Freddie H.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features111
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contract Pricing
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Distribution Management
  • EDI
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Financial Management
  • For Retail
  • Forecasting
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • List Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SEO Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Templates
  • Third Party Integrations
  • Transaction History
  • Transportation Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management
  • Total features86
  • 3PL Management
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Alerts/Notifications
  • Audit Management
  • Audit Trail
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Campaign Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Collaboration Tools
  • Commission Management
  • Configurable Workflow
  • Contact Database
  • Contract Pricing
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reports
  • Cycle Count
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Distribution Management
  • EDI
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Financial Management
  • For Retail
  • Forecasting
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Item Management
  • Kitting
  • List Management
  • Loyalty Program
  • Mail Order
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketplace Integration
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Procurement Management
  • Product Identification
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Order Entry
  • Real Time Reporting
  • Real Time Synchronization
  • Real-time Updates
  • Receiving/Putaway Management
  • Recurring Orders
  • Remote Order Entry
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Rules-Based Workflow
  • SEO Management
  • SKU/UPC Codes
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Templates
  • Third Party Integrations
  • Transaction History
  • Transportation Management
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations41
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations9
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier