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Brightpearl vs SureDone Comparison

Overview

Brightpearl is a Retail Operations Platform. Tightly integrated to all of your sales channels, Brightpearl connects your...

FREE VERSION!! Effortless multichannel. In a single place, list, sync inventory, process orders and automate your mundane...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

72

49

5

3

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.5

(10)

5

4

3

2

1

8

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

It's nice to have all your records in one place, but being able to make meaningful use of said data is a large area of opportunity, and it can be done with some substantial elbow grease.
I tested lots of other systems, and while not perfect, Brightpearl seems to be the best of them.
We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.

Pros

The experience has been excellent, Suredone provides direct access to a great support team for any questions or concerns.
Because SureDone is easy to use and extremely intuitive I highly recommend this platform to anyone that wants to make e-commerce as easy as possible. Primary advantages of SureDone are.
It's a good multi-channel solution at a reasonable price.

Cons

Immensely frustrating when the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.
I must give a mention to the accounts package which is a godsend for us. If you are a either scared of, or bored by accounts, then Brightpearl will take the worry and the pain away.
We believe this issue has now been resolved for the errors seen importing and exporting data from Brightpearl. We do apologise for this issue occurring and the disruption to your business.

Cons

Software can sometimes give you a warning or error and still make the update. So you feel it failed but it didn't, or you feel it went through and it didn't.
Suredone made it possible for our company to manage three e-commerce sites with limited resources.
Frustrations have happened, but its usually that I just needed to learn the process for the task.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features82
  • API
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Audit Trail
  • Auditing
  • Availability Management
  • Balance Sheet
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Campaign Management
  • Channel Management
  • Collaboration Tools
  • Configurable Workflow
  • Contact History
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Dispatch Management
  • Electronic Data Interchange
  • Electronic Payments
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Financial Management
  • Full Text Search
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple Data Sources
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Product Catalog
  • Product Catalog Integration
  • Product Data Management
  • Purchase Order Management
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Planning
  • Third Party Integration
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management
  • Total features48
  • API
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Audit Trail
  • Auditing
  • Availability Management
  • Balance Sheet
  • Barcode Scanning
  • Barcode Support
  • Batch Processing
  • Billing & Invoicing
  • Bills of Material
  • CRM Integration
  • Campaign Management
  • Channel Management
  • Collaboration Tools
  • Configurable Workflow
  • Contact History
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Reporting
  • Customizable Templates
  • Cycle Count
  • Data Import
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Demand Forecasting
  • Demand Planning
  • Dispatch Management
  • Electronic Data Interchange
  • Electronic Payments
  • Email Marketing Management
  • Email Templates
  • Filtered Views
  • Financial Management
  • Full Text Search
  • History Tracking
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Label Printing
  • Multi-Channel Management
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multiple Data Sources
  • Multiple User Accounts
  • Offline Access
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Performance Reports
  • Permission Management
  • Prioritizing
  • Product Catalog
  • Product Catalog Integration
  • Product Data Management
  • Purchase Order Management
  • Purchasing Management
  • Quote Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Rules-Based Workflow
  • Sales Analytics
  • Sales Forecasting
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Planning
  • Third Party Integration
  • Transaction History
  • Vendor Managed Inventory
  • Warehouse Management
  • Website Integration
  • Website Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations28
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations20
  • Dropbox Business
  • Google Calendar
  • Google Drive
  • Magento Commerce
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SAP Business One
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Brightpearl vs. SureDone

See how Brightpearl and SureDone stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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