All of our jobs are small, one man per job and he can do1-3 jobs per day. BuildIt is limitless to how many jobs you put in. The search engine to find job history is fantastic, when a customer has a question. We attach PDFs, photos from the workers in the field (from their cell phones), to the jobs- or to tasks within the job. Many of our jobs are repeat customers, in repeat units. Usually a year or two later. So, to have record of every task completed in every unit we have ever worked in- inclluding who did the work, photos, PDFs of work orders, etc. is fantastic. The system is very easy to use, and finding what you need is very fast. There are usually several ways to find what you are looking for in the records stored in BuildIt. I love that you do not need to run any special software, or have to update anything. I am very mobile- so any computer will work- in a hotel lobby, a relative I might stay with, the library, or these days even my Android phone- from a web browser.
There are some minor limitations because it is web-based, but you learn to work around what may have been comfortable to use in the past. Much of my challenge lies in email. An example is to choose who you are sending to, you must click through the contact list, as apposed to beginning to type in MS Outlook and it auto fills for you. Again, the trade off for the other benefits outweigh web-based program limitations. There is almost always a work around.
Response from BuildIT Systems
Thanks Trey for all your years of usage of the system. We updated the system to auto fill contact information in the email fields, provided your contact is already registered in the BuildIT contact database.