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ChildWatch is an end-to-end software solution for childcare providers in the United States. The application facilitates client/child registration, scheduling, billing, and communications throughout the childcare engagement. Additional features cover all aspects of running a childcare facility, including employee scheduling and child attendance tracking. The Web-based app works on desktops and a mobile version is available.
Typical customers
Platforms supported
Support options
Training options
Starting from
69.95
Per month
Flat Rate
Starting from
80
/user
Per month
Value for money
4.6
/5
19
Starting from
69.95
Per month
Flat Rate
Value for money contenders
Functionality
4.3
/5
19
Total features
45
2 categories
Functionality contenders
Overall Rating
4.6
/5
19
Positive reviews
13
5
0
1
0
Overall rating contenders
Theresa C.
Education Management, 11-50 employees
Used daily for 2+ years
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Fantastic!
Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is...
As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!
Thank you for your kind words. We are please to hear our software solution is working well for your business and staff. As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.
Francine Z.
Education Management, 51-200 employees
Used daily for 2+ years
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As a childcare owner and operator for about 20 years with multiple locations, I have to admit the one system that kept my businesses running efficiently is Childwatch. This billing system has many features that seamlessly allows an owner to track billing, attendance, medical reocrds, meal subsidy, etc. It also has many video tutorials that enable the user to learn the modules very easy. I would...
Easy set up process. Organization ran more efficiently. Saved time and money. The system is secure.
I didn't really have major issues so I feel confident about this system.
Tom V.
Education Management, 1-10 employees
Used daily for less than 6 months
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Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.
The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.
Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.
Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive.... That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services. We always aim to deliver a great experience and are gutted when our efforts fail. Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
Luke S.
Education Management, 11-50 employees
Used daily for 2+ years
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Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.
The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.
There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.
Christine H.
Education Management, 1-10 employees
Used daily for 2+ years
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I feel it was a good experience, I know customer service is easy to get a hold of and they respond in a timely matter
I like the seamless lunch program records
Entering all the data, that was the most challenging experience