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ChildWatch

Business management software for childcare centers

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ChildWatch Pricing, Features, Reviews and Alternatives

ChildWatch product overview

Price starts from

$

49.95

/momonth
Flat Rate

What is ChildWatch?

ChildWatch is an end-to-end software solution for childcare providers in the United States. The application facilitates client/child registration, scheduling, billing, and communications throughout the childcare engagement. Additional features cover all aspects of running a childcare facility, including employee scheduling and child attendance tracking. The Web-based app works on desktops and a mobile version is available.

Key benefits of using ChildWatch


• Register children and create family profiles efficiently.
• Manage classes, child and employee schedules, and billing from the ChildWatch interface.
• Administer the CACFP program with ChildWatch’s built-in tools that help maintain and prove compliance with the program.
• Track revenue and expenses, including payroll, and export the results to QuickBooks.
• Securely store private client and employee data with user access from any Internet connection.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Chat
Email/Help Desk

Training options

Live Online
Documentation
Webinars

ChildWatch pricing information

Value for money

4.4

/5

17

Price starts from

$

49.95

/momonth
Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChildWatch features

Functionality

4.1

/5

17
Total Features45 2 categories

Most valued features by users

Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Customizable Reports
Activity Tracking
Real Time Reporting
Document Storage
Parent Portal

Functionality contenders

ChildWatch users reviews

Overall rating

4.5

/5

17

Positive reviews

94%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

11

5

0

1

0

Pros
Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team.

LS

Luke S.

The program was very easy to use and get around. The tutorials are a great help.

SG

Sandra G.

The way in which our Agency sponsors CACFP Home Daycare Providers & our own Head Start Centers has changed completely since we have gone with Child Watch; we save a great deal of time & money.

CF

Carla F.

Cons
I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.

LS

Luke S.

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all.

TV

Tom V.

Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison.

TC

Theresa C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Amazing Product for a Childcare Facility!

Reviewed 2 years ago

Fantastic!

Pros

Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is...

Cons

As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!

Vendor response

Thank you for your kind words. We are please to hear our software solution is working well for your business and staff. As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Childwatch review

Reviewed 2 years ago

Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.

Pros

The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.

Cons

There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Basic software, terrible support, no help, canceled

Reviewed 2 years ago

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.

Pros

The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.

Cons

Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.

Vendor response

Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive.... That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services. We always aim to deliver a great experience and are gutted when our efforts fail. Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The Childwatch system is a good software to use if you have a business in the childcare industry.

Reviewed 4 years ago
Pros

I liked the ability to use different programs and or rooms for the different ages. I like the ability to add photos for the kids and parents. I especially liked the calendar and parent portal.

Cons

My business is a drop in childcare so we had to manipulate the system quite a bit in order to accommodate hourly billing with the many different specials and programs we run here at the drop in child care center. We knew that from the beginning and tech support was very helpful in showing us how to do the things we needed to do in order to make it work for our center.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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ALL DAYCARE PROVIDERS SHOULD BE USING THIS SYSTEM! We are able to manage our day-to-day operations

Reviewed 3 years ago
Pros

Our parents & employees were able to easily clock-in/out on any device and had access to the information, features specific to their role. We were able to easily record transitions, milestones, daily sheets, meal counts and so much more.

Cons

Nothing... Our Parents and staff can access everything in their portal from any device at any time. It made keeping up with attendance, ratios and the knowledge of knowing that was present in the center at all times.

ChildWatch FAQs and common questions

ChildWatch has the following pricing plans:
Starting from: $49.95/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


ChildWatch has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


ChildWatch supports the following languages:
English


No, ChildWatch does not have an API available.


ChildWatch integrates with the following applications:
QuickBooks Online Advanced


ChildWatch offers the following support options:
Phone Support, Chat, Email/Help Desk

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