This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

ChildPilot Logo

ChildPilot

Childcare Management Software - All In One Platform

see alternatives

ChildPilot Pricing, Features, Reviews and Alternatives

ChildPilot product overview

What is ChildPilot?

Manage your childcare program with ease using ChildPilot's all-in-one management solution. The cloud-based system is accessible on any device through a web browser or mobile app. Features include a fully integrated administrative suite, parent and staff app, contactless check-in and out, online enrollment and forms, center accounting, lesson planning, attendance tracking, custom reporting tools, and more.

Key benefits of using ChildPilot

Admin Benefits
• Centralized data: Family, children, emergency contacts, authorized pick-up & staff.
• Track and manage: Classroom scheduling, attendance & ratios.
• Flexible billing options: Pre-pay, split family billing, reservations, automated invoice payments & reminders.
• Detailed custom reporting tools: Access all important information on center, classrooms, billing, staff working hours for payroll purposes, and more.
• Communicate with parents & staff via portal, email, or text messaging.
• Online inquiry, enrollment, and childcare forms.
• Create check reminders for staff members.
• Online inquiry and enrollment forms.
• Unmatched support with a designated support representative.

Teacher Benefits
• View important child details.
• Monitor and track attendance.
• Share daily activities such as naps, meals, potty's incident.
• Message team members and parents.
• Create classroom reports.
• Create Lesson plans.
• Track and report milestones.

Parent Benefits
• Check children in/out
• Report child’s absence.
• Receive daily activity updates in real-time with push notifications
• Pay tuition.
• Print tax statements.
• Make class reservations.
• Pre-register for upcoming school year or program.
• Fill out required school documents.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base

Training options

Webinars
In Person
Documentation
Live Online
Videos

ChildPilot pricing information

Value for money

4.7

/5

33

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

ChildPilot features

Functionality

4.3

/5

33

Total features

49

1 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Activity Tracking
Customizable Reports
Parent Portal
Daily Reports
Calendar Management

Functionality contenders

ChildPilot users reviews

Overall Rating

4.5

/5

33

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10
Rating distribution

5

4

3

2

1

19

11

2

1

0

Pros
My staff and families LOVE this app. To top off how great the program is itself is the customer service is amazing.

sL

shelby L.

Our reps is an amazing resource. If I have any questions or concerns she/he is very responsive, informative and helpful.

sL

shelby L.

The support is fantastic. I have a dedicated person that knows our particular needs.

HR

Heidi R.

Cons
I took over a childcare center had had no administrative system in place and poor means of communication with families.

sL

shelby L.

Messaging on the platform is lacking badly. Lately we've had families say they cannot connect or keep receiving a spinning wheel when attempting to check-in/out their children.

JD

Jonathan D.

Always available to work out a problem. The problem gets fixed fairly soon.

GL

Gini L.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Perfect for Childcare

Reviewed 2 years ago

I took over a childcare center had had no administrative system in place and poor means of communication with families. This system changed all of that and I feel like we haven't even used it to its full potential

Pros

Startup was so simple and fast! This product easy to use and straightforward forward, not full of features that I don't need. I love how customizable it is I can select what features I want/need and can disable what I don't need. It is well rounded and it's perfect from an administrative aspect as well as a great classroom tool. My staff and families LOVE this app. To top off how great the program is itself is the customer service is amazing. Our reps is an amazing resource. If I have any questions or concerns she/he is very responsive, informative and helpful.

Cons

The only thing I would change is the lesson planning section. I think its great for a program that may not have a system. But we have an established( specific ) way we create lesson plans and have a hard time transitioning it to the app.

Vendor response

Shelby, thanks for choosing ChildPilot and leaving us a review. We are so pleased to hear that You, Your Staff, and Your Parents are enjoying ChildPilot. It's feedback like yours that reminds us why we do what we do. We are continuously working to make sure we deliver the best service and will look further into making improvements based on your recommendations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The Best Software for the Best Price

Reviewed 2 years ago

It has been a wonderful experience! I'm not always the most savvy computer user and I had no problems using this software.

Pros

We are a Lutheran preschool and the price fit into our budget nicely. It's also user friendly for both our preschool staff and parents. The customer service is phenomenal! Within a few minutes of an email that we are having an issue or we forgot how to do something, we will get a call or email back within seconds or minutes. This program has saved us so much time when it comes to billing and payroll! It was a Godsend during the quarantine, our preschool was closed and the teachers were able to post their lessons and make videos for the kids so they could continue learning while at home.

Cons

We wish parents could upload photos so that teachers could see them in their messages.

Vendor response

Lori, we're delighted to hear about your experience with ChildPilot. Thanks for sharing! We appreciate you and will continue to work hard to deliver the best customer service. As we continue to make improvements to our software, we will look further into making improvements based on your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Feedback

Reviewed 3 months ago

It was great in the beginning with Engineering access for features or issues. Over the last few years, that has gone away and our initial technical issues still remain. These type of disruptions have us considering a future platform shift.

Pros

Ease of use and self service with family tax document preparation.

Cons

Check-in/out with teachers has been a problem since day 1. Messaging on the platform is lacking badly. Lately we've had families say they cannot connect or keep receiving a spinning wheel when attempting to check-in/out their children.

Vendor response

Jonathan, thank you for taking the time to provide your feedback. We are happy to hear we have facilitated parent functions. We take our clients' satisfaction very seriously and continuously work to ensure our clients have a positive experience. The check-in issue was addressed and fixed immediately; if parents are still experiencing this issue, please discuss this matter or any additional concerns with your representative via phone, email, database support chat, or email us directly at support@childpilot.com. We look forward to connecting with you soon!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Made running my daycare much easier!

Reviewed 3 months ago
Pros

ChildPilot took the time to listen to my daycare needs and customized their product for us! Amazing customer service! Parents love it!!!

Cons

Would love to be able to see more then the day of children scheduled. Would be nice to click on a calendar day and see who is scheduled. I have a lot of part time children and sometimes parent need to add a day, right now I have to write down who is scheduled and check the write list.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ChildPilot

Reviewed 3 years ago

Again, I love this program so far. The best thing about it is the amazing customer service and the willingness to make the program work for me! I was on the phone today and the technician said their goal was to make this as easy on me as possible. I love that mentality!

Pros

The reason I chose ChildPilot and the reason I am excited about implementing it is the ability to have all of our records in one place. No longer do we need accounting software, employee time cards, rosters, credit card processing equipment, etc. Every part of our business can be accessed from our ChildPilot program. In addition, our parents are thrilled to be able to access their account at any time and pay their tuition at any time.

Cons

We are still working out the 'kinks" and customizing the software to meet our specific needs, but I was aware that this would be a process when I signed up. The thing I like the least is the process the parents have to go through in order to get on the waiting list. I think there is some confusion for them. Many parents think that just setting up an account is enough to register their child.

Vendor response

Thank you for your feedback, Pamela. We are glad ChildPilot's versatility is helping your child care program in so many ways. We are also pleased to hear parents and staff are enjoying their experience. Along with providing the best software, our number one priority is always providing excellent customer service.

ChildPilot FAQs and common questions

Q. What type of pricing plans does ChildPilot offer?

ChildPilot has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of ChildPilot?

ChildPilot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does ChildPilot support?

ChildPilot supports the following languages:
English, Spanish


Q. Does ChildPilot support mobile devices?

ChildPilot supports the following devices:
Android, iPad, iPhone


Q. Does ChildPilot offer an API?

No, ChildPilot does not have an API available.


Q. What level of support does ChildPilot offer?

ChildPilot offers the following support options:
Chat, Phone Support, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base

Common ChildPilot comparisons

Related categories