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Cin7 Omni vs Katana Cloud Inventory Comparison

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Overview

Category Leaders

Cin7 Omni makes complex retail and wholesale simple, with all-in-one Inventory Management, POS, Direct EDI Integration and 3PL integration.

Category Leaders

Katana’s cloud inventory platform covers the live inventory, production, accounting, and reporting features that give businesses...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

325

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

179

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

586

5

4

3

2

1

317

188

36

23

22

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

4.7

160

5

4

3

2

1

120

34

1

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful.
Great customer support, the implementation team took good care of us and answered our questions quickly and efficiently. They were patient and gave clear explanations.
Great reporting capabilities. Customer service has been amazing and our implementation specialist has been a dream to work with.

Pros

It is really great at helping us track our costs and meet our delivery standards. It connects natively to Shopify which is a big bonus and helps us pull for our orders more efficiently.
It's great to be able to log in on any computer without having to install software, and it's done an amazing job of keeping our inventory tidy and up-to-date.
We ran into a few hiccups at the beginning and the support team was very responsive and helpful in helping us remedy our issues.

Cons

Stock sync is a mess, keeps zeroing out our Shopify stock. Uploading from Cin7 to Shopify is impossible, we tried and lost all our store listings took 5 days to re-enter the data.
Zero compensation for lost data which was only one of the issues with bugs.
9 months on, and still no end in sight to the implimenttation process, with one team member blaming another, or a different department being the common issue.

Cons

It's still relatively young product and there are few features missing here and there.
A drawback is the inability to track shipping supplies, leaving those to be manually tracked for replenishment.
I've been working with manufacturing businesses for years, and for years I've lamented Xero's relatively weak inventory management system.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features139
  • "What If" Scenarios
  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Asset Tracking
  • Audit Trail
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Bill of Materials
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Chemical Management
  • Collaboration Tools
  • Commission Management
  • Components Tracking
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Catalog
  • Data Entry
  • Data Import/Export
  • Data Linking
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Estimating
  • Exceptions Management
  • Financial Analysis
  • Financial Management
  • Food Traceability
  • For Aerospace Industry
  • For B2B
  • For Manufacturers
  • For Metal Fabrication
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • Gift Card Management
  • Historical Database
  • Historical Reporting
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • KPI Monitoring
  • Kitting
  • Label Printing
  • Label Templates
  • Labeling
  • Layaway Management
  • Location Tracking
  • Lot Tracking
  • Loyalty Program
  • MES
  • Mail Order
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Materials Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multi-level BOM
  • Multiple Format Support
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Parts Management
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Predictive Analytics
  • Price and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Production Cost Tracking
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Tracking
  • Project Management
  • Project Scheduling
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shop Floor Management
  • Shopping Cart
  • Single-level BOM
  • Special Order Management
  • Statistical Analysis
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management
  • Total features169
  • "What If" Scenarios
  • 3PL Management
  • API
  • AS2 Capability
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Asset Tracking
  • Audit Trail
  • Availability Management
  • BOM Creation
  • Backorder Management
  • Barcode Printing
  • Barcode Recognition
  • Barcode/Label Management
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Bill of Material Analysis
  • Bill of Materials
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Planning
  • Cataloging/Categorization
  • Change Management
  • Channel Management
  • Check-in/Check-out
  • Chemical Management
  • Collaboration Tools
  • Commission Management
  • Components Tracking
  • Contact Database
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Catalog
  • Data Entry
  • Data Import/Export
  • Data Linking
  • Data Management
  • Data Security
  • Data Synchronization
  • Data Transformation
  • Data Visualization
  • Database Support
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Document Management
  • Drag & Drop
  • EDI
  • ERP
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Estimating
  • Exceptions Management
  • Financial Analysis
  • Financial Management
  • Food Traceability
  • For Aerospace Industry
  • For B2B
  • For Manufacturers
  • For Metal Fabrication
  • For Retail
  • For Small Businesses
  • Forecasting
  • Gantt/Timeline View
  • Gift Card Management
  • Historical Database
  • Historical Reporting
  • Import/Export Management
  • Integrated Business Operations
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Job Costing
  • Job Management
  • KPI Monitoring
  • Kitting
  • Label Printing
  • Label Templates
  • Labeling
  • Layaway Management
  • Location Tracking
  • Lot Tracking
  • Loyalty Program
  • MES
  • Mail Order
  • Manufacturing Inventory Management
  • Marketplace Integration
  • Material Requirements Planning
  • Materials Management
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Monitoring
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store
  • Multi-level BOM
  • Multiple Format Support
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Parts Management
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Point of Sale (POS)
  • Predictive Analytics
  • Price and Cost Calculations
  • Prioritization
  • Procurement Management
  • Product Catalog
  • Product Data Management
  • Product Identification
  • Production Cost Tracking
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Progress Tracking
  • Project Management
  • Project Scheduling
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronization
  • Real Time Updates
  • Receiving Labels
  • Receiving/Putaway Management
  • Recurring Orders
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shipment Price Calculation
  • Shipment Tracking
  • Shipping Labels
  • Shipping Management
  • Shop Floor Management
  • Shopping Cart
  • Single-level BOM
  • Special Order Management
  • Statistical Analysis
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Traceability
  • Transaction History
  • Trend Analysis
  • User Management
  • Visual Analytics
  • Warehouse Management
  • Website Management
  • What-if Analysis
  • Work Order Management
  • Workflow Management
  • Workflow Scheduler
  • eCommerce Management

Integrations

  • Total integrations63
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier
  • Total integrations25
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • NetSuite
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • WooCommerce
  • Xero
  • Zapier

User reviews that mention these apps

MZ
AvatarImg

Marc Z.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Cloud Inventory Software that Automates Your Business

Reviewed 7 years ago

I have been working with Cin7 for the past 5 years, working with over 100 businesses in the retail, wholesale, manufacturing, and distribution around the globe, including New Zealand, Australia, USA, UK, Hong Kong, Singapore, Thailand, China, Indonesia and Canada. Cin7 has been a powerful solution that I have helped clients implement into their business to improve their inventory control and manage...

Pros

Cloud-based, inventory management with Sales, CRM, Retail PPOS, Warehouse RF, Barcoding, integrates with Xero and Intuit QBO

Cons

More integrations would be great

PA
AvatarImg

Priscilla Anabelle S.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Easy inventory control and tracking

Reviewed 5 years ago
Pros

Cin7 Inventory is a cloud-based or web-based software, means it is accessible anywhere and anytime with internet connection, which makes it easy to do inventory control and tracking. Suitable for different business sizes.

Cons

The fact that it is web-based or cloud-based software, it needs internet connection to access. Probably not so suitable for businesses within the bad internet coverage.

Vendor response

Thank you Priscilla for your positive review!

AR
AvatarImg

Verified reviewer

Consumer Electronics, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Excellent Overall Service

Reviewed 5 years ago

Sri has been an integral part of picking up the many pieces that we were unsure about and him fixed and helping us through the stages.

Pros

Cin7 is a great one stop cloud based platform for inventory managemnt . Their workflow is very good and their support is great.

Cons

The PO workflow of adding freight and duty into seperate PO to link to the original is archaic and i hope they get this issue sorted asap. Im sure other people have complained about this also.

Vendor response

Thanks for your review and feedback on Cin7

GB
AvatarImg

Grace B.

Apparel & Fashion, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Reporting and Inventory Management Feedback

Reviewed 5 years ago

Overall this program is easy to use, you have a great video library of ‘how do’s”, the one-on-one training is very helpful. It is great that I can get so many things customized and it seems like there is no issues with anything that I ask for.

Pros

REPORTS Something that is very important in regards to stock and inventory is the Barcode/SKU as this is the one common thing that runs through all API, integrations etc. in my opinion these so these should be available for every report. That way I can run different reports and pull the data together using vlookup + barcodes(SKU’s). INVENTORY Current Stock Valuation Analysis When a company looks at inventory as a whole, these are the following things that I can look at a know, SOH, Landed value, Retail Value, Wholesale value of the SOH. SOH should not include any inventory that has been pre-sold. It should only include inventory that is available to sell now.

Cons

SOH should not include any inventory that has been pre-sold. It should only include inventory that is available to sell now.

Vendor response

Thank you for your review Grace, your comments will be shared with our customer success team!

JP
AvatarImg

Julie P.

Wholesale, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Why didn't we do this earlier?

Reviewed 7 years ago

As a new user to CIN7, it has been a major change to our business to finally have a system that can provide our business with proper cost of goods sold for products. CIN7 is such an easy and flexible system and not only does it allows us to properly track our inventory at different branches, it's strong reporting mechanism helps our business not only track inventory but we can also report and forecast on our projected sales. Coming from a previous system where inventory was tracked manually, the time wasted tracking inventory and looking for batches has now instead given us that extra time to work and improve our business. I am looking forward to learning more of its features and functionalities as I use the system more.

Pros

Inventory Batching and Costing

Cons

You need to be careful when keying in a customer or supplier name, sometimes if you don't pick the correct one, it creates a new customer.

RT
AvatarImg

Richard T.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Good Inventory tracking... Great customer support!!

Reviewed 3 years ago

Great customer support! Very responsive and knowledgeable about the program. Ran into a couple of hiccups during set up but onboarding team was fast about identifying problems and solving it

Pros

Great for keeping track of inventory Good pricing for the features that we need

Cons

Lots of steps for updating and syncing inventory with Shopify

VG
AvatarImg

Vic G.

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Muscle Republic Apparel

Reviewed 7 years ago

We have been operating our fitness apparel business since 2013. Our major challenges have been operations with managing inventory, reporting and finding a solution for our concept store POS and barcoding of products. CIN7 has solved all of these problems. We have been working on integration and they have been patient, comprehensive and a pleasure to deal always explaining each step and assisting everything is set up. We are already experiencing the benefits of the software and believe this will assist and growth plans heading into next year.

Pros

POS Systems, Barcodes, Inventory Management

Cons

No cons were added to this review

Vendor response

Hi Vic, thank you for the overall 5 star review! It's great to hear that Cin7 has solved some major problems for your business. We look forward to the continued support and value you as a customer.

TY
AvatarImg

Teresa Y.

Import and Export, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Easy and simple to use, very intuitive for the team

Reviewed 6 years ago

Better Inventory, Better Fulfillment with Cin7

Pros

The import and export functionality is excellent,EDI in future will be significant in improving our effectiveness

Cons

Have yet to find any weaknesses. The Cin7 product has 98% of everything we are looking for. Hopefully Cin7 can connect to MYOB in future.

Vendor response

Thanks Teresa for a overall 5 star review. We are glad you liked Cin7 and we look forward to a continued support and value you as our customer.

TB
AvatarImg

Todd B.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Cin7 is a fantastic platform that really helps our company work in a paperless environment

Reviewed 7 years ago

Paperless environment with accurate inventory.

Pros

Cin7 helped our company become a paperless environment. With all the inner workings of the platform, it has helped the step by step ordering and shipping process move smoothly with an accurate inventory.

Cons

No cons were added to this review

Vendor response

Hi Todd, thank you for the overall 5 star review! It's great to hear Cin7 has helped with your businesses processes. We look forward to the continued support and value you as a customer.

AvatarImg
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Andrew K.

Retail, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Cin7

Reviewed 5 years ago
Pros

The intricate inventory tracking function

Cons

Would like to be able to scan shrink in and out

Vendor response

Hi Andrew, thanks for taking the time to share your comments.

ME
AvatarImg

Michael E.

11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 Omni logo

Cin7 Omni

A simple transition!

Reviewed 7 years ago

Cin7 is very simple to use. We are a company that has used quite old methods for Inventory and Project management, and implementing Cin7 into our operations has been incredibly easy. Staff are impressed with the easy to use interface, and the range of features available to them on hand. We were very impressed with how quickly the support team resolved issues with the system and how they were able to manipulate the features to suit our business. Their bin location module is very impressive for a cloud based inventory management solution. For the price, there are no other cloud based solutions available with the features Cin7 offers.

Pros

Serialised inventory management Multiple Branches supported Supports Bin Locations Reliable support team Features can be tailored to your needs Plenty of integrations Easy to use

Cons

Some bugs need to be ironed out Software has been developed mainly for clothing retail. A White Goods/ Industrial Machinery configuration would make the set-up process easier in the future.

Vendor response

Hi Michael, thank you for the 4 star review! It's great to hear you think Cin7 is easy to use. Great to hear that the support team were able to help. Thank you for the feedback we're always looking to improve for our customers and are constantly fixing any bugs. We look forward to the continued support and value you as a customer.

AvatarImg
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Capri S.

Retail, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Inventory and POS management

Reviewed 4 years ago

Excellent since we have started using this more for sales and inventory management.

Pros

We can track our inventory as well as sales to make sure that we have inventory on hand at all times when needed.

Cons

Nothing that we can think of. As a retailer, this is an excellent program to track all of our inventory as well as sales.

Vendor response

Hi Capri, thank you for your review. We're glad that you're able to find value in our software system.

CW
AvatarImg

Cecelia W.

Consumer Goods, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Growing product but great service

Reviewed 7 years ago

Inventory management and EDI connection in one.

Pros

You will be working with real people and they are responsive and easy to work with. This product has good starting capability and is always expanding. I look forward to working with them long term.

Cons

Time difference makes working from the US a little challenging, but it's worth a few late nights and weekends.

EX
AvatarImg

Emmy X.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Cin7 Omni logo

Cin7 Omni

cin7 function is good

Reviewed 9 months ago
Pros

integration of the purchase of retail inventory

Cons

auto-replenishment and connect the online sale

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Chris H.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Cin7 Omni logo

Cin7 Omni

Cin7 Review

Reviewed 7 years ago

I can honestly say that CIN7 has changed our business - for the better. With only 3 staff, and I feel that CIN7 in particular, has made up for almost 1 full time staff member in terms of increased productivity. The fact CIN7 is so customisable means that we have been able to tailor a "back end" POS and inventory management system that allows for staff (and through our website - customers) to...

Pros

- Inventory management - allocation of landed costs. - reporting

Cons

- bank reconciliation (area for human error)

Vendor response

Hi Chris, thank you for the 4 star overall review! It's great to hear has changed your business for the better. We look forward to the continued support and value you as a customer.

KN
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Kush N.

Wholesale, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Inventory Management System

Reviewed 3 years ago

Excellent.

Pros

Great Inventory Management system, real-time, reporting.

Cons

Cannot think of anything at the moment. Will check future integration.

Vendor response

Hi Kush, Thank you for the 5-star review! We are glad to learn that our software could meet your business expectations. Thank you for being a Cin7 customer. Sincerely, Sam (Marekting)

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Clarence O.

Wholesale, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Cin7 Omni

Cin7

Reviewed 5 years ago

It has been a very good experience.

Pros

This program offers everything that I need to run my business, at a very reasonable price. It has a multitude of different functions, and the customer service is very good.

Cons

I would like to see more reporting on the program, like inventory turns.

Vendor response

Thanks Clarence for your fantastic 5 star review

MX
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Mely X.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Thanks to Cin7

Reviewed 6 years ago

One of the customer rep did her best to serve us .

Pros

I appreciate CIN7 as a helpful inventory software

Cons

Nothing as such

Vendor response

Thanks Mely for your review, we are glad you liked Cin7.

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Susanna N.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Cin7 Omni

An Inventory System in Great Value. Suits the needs of small to medium size businesses

Reviewed 6 years ago
Pros

CIN7 help us to manage the wholesale and eCommerce inventory effectively. It integrates with Shopify and Xero. Now all prodcuts and inventory data are centralised in CIN7.

Cons

The steps of product mapping between CIN7 and Shopify takes too much time. The process can be simplified.

AR
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Verified reviewer

Apparel & Fashion, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Best on-boarding experience ever

Reviewed 4 years ago

I had the best on-boarding experience with [SENSITIVE CONTENT HIDDEN]. He made the onboarding so easy, and helped me understand how the system works. I have never had this type of experience. They are great to work with!

Pros

Connects to all of our selling stations; Makes it easy to update inventory, send POs to our factories and talks to shipstation Helps with true inventory counts

Cons

Does not read information from certain websites that connect to shopfiy - so we have to manually adjust inventory for sales that are not from specific websites

Vendor response

Thank you for your feedback, and welcome aboard! We're delighted to be able to support you through onboarding and beyond and will pass your comments on to your onboarding manager. In 2020, we're doubling our efforts to provide outstanding customer service, so we're glad you noticed.

RW
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Ryan W.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Great product!

Reviewed a year ago

Excellent

Pros

Granular views and control over inventory and sales orders

Cons

Need more integrations with popular CRMs

mk
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meghan k.

Consumer Goods, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Cin7 Omni

Customer Support is horrendous

Reviewed 2 years ago

Good software, awesome onboard, but horrible customer service

Pros

Good software, able to track inventory when it works.

Cons

Reaching out to customer service even when you have a business critical problem they will not respond in a timely manner. We understand if its a small problem to get the loop around (still shouldnt) but when it is affecting business sales, it should be taken more seriously.

CC
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Celia C.

Wholesale, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Great for business

Reviewed 5 years ago

This program has definitely helped with our inventory systems

Pros

The layout is neat and dashboard is easily customised. Also great for ease of use.

Cons

Initially it was hard to understand the jargon, but the implementation team is great at explaining and very helpful

Vendor response

Thanks Celia for your review

JT
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Jason T.

Design, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cin7 Omni

Personalised onboarding process

Reviewed 2 years ago

The onboarding process with the [SENSITIVE CONTENT] has been seamless and very thoughtful. This has made all the difference to what would have been a stressful process to migrate from the previous inventory management system and integrate to our new e-commerce platform.

Pros

The visibility it provides across all our inventory touch points.

Cons

The personal configurability of column views.

CL
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Chris L.

Import and Export, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Cin7 Omni

Implementation

Reviewed 2 months ago

So far very good, but we are just starting to use it.

Pros

Full functionality to the accounting and inventory management with B2B

Cons

Requires some technical knowledge which is not always present in all staff