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Column Case Management Logo

Workflow-driven, web-based investigation management

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Table of Contents

Column Case Management - 2025 Pricing, Features, Reviews & Alternatives

What is Column Case Management?

Column Case Management is a web-based investigation management solution designed for law enforcement, financial services, and investigative industries. The SaaS solution aids with complex case management workflows by providing features such as service level agreements (SLAs), approval process control, business process automation, self service incident reporting, audit trails, role-based permissions, evidence management, and more.

In order to facilitate the management and collaboration on investigative cases, Column Case Management allows users to access all consolidated case information in one place through a searchable system. The Google style search engine crawls the whole database for documents or information relating to a keyword and can be filtered by case, people, sites, property, due date, attachments, and more. Each case file contains key information including case disposition, notes, characteristics, document attachments, records and evidence, and role-based permissions can be setup to control which employees have access to data.

Business processes such as incident ticket assignment, prioritization, email notifications, duplicate data flagging, reporting, audit logging, and more, can be automated through customizable workflows. Service level agreements can be configured to ensure employees meet their assignment targets and deadlines and full audit logs are automatically generated to facilitate the tracking and monitoring of team activity and performance. With Column Case Management, users can gain business intelligence and explore trends through visual, graphical analytics, and custom dashboards can be created for quick access to real-time data to aid with business decisions.

Benefits of using Column Case Management

  • Manage records, documents and evidence with Column Case Management’s secure file storage and utilize the advanced search tool for improved information access. Track each case and compare to other cases of similar or related crimes.

  • Ensure data is safe with Column Case Management’s security measures including SSL encryption, role-based data access and permissions, auditable data to ensure compliance, and more.

  • Utilize the self service portal to submit incident reports or requests and track their progress. Allow customers to help themselves by creating a self-service knowledge-base and FAQs.

  • Manage business processes and improve consistency by automating and customizing workflows including duplicate detection, data reconciliation, auditing, and prioritization of cases.

  • See a snapshot of workload with Column Case Management’s reporting tools which allow users to drill down into cases by incident type or investigator, build ad hoc reports, and create custom dashboards to aid with business decisions.
  • Starting from

    20000

    Per year

    view pricing plans
    book a demo

    Column Case Management's features

    Features rating:

    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    API
    Audit Management
    Audit Trail
    Case Management
    Compliance Management
    Contact Management
    Court Management Integration
    Crime Scene Management
    Criminal Database
    Customizable Forms
    Data Management
    Data Visualization
    Document Management
    Document Storage
    Evidence Management
    Field Reporting
    Incident Management
    Incident Mapping
    Internal Affairs Administration
    Investigation Management
    Reporting & Statistics
    Risk Assessment
    Search/Filter
    Single Sign On
    SSL Security
    Subject Profiles
    Workflow Management

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    Column Case Management pricing

    Value for money rating:

    Starting from

    20000

    Per year

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range
    view pricing plans

    Column Case Management support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    24/7 (Live rep)
    Phone Support

    Training options

    Live Online
    In Person
    Documentation
    Webinars

    Column Case Management reviews

    Overall rating

    4.3

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.67/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    2

    0

    0

    0

    Column Case Management FAQs

    Q. What type of pricing plans does Column Case Management offer?

    Column Case Management has the following pricing plans:
    Starting from: $20000.00/year
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of Column Case Management?

    Column Case Management has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Column Case Management support?

    Column Case Management supports the following languages:
    English


    Q. Does Column Case Management support mobile devices?

    Column Case Management supports the following devices:
    Android, iPad, iPhone


    Q. Does Column Case Management offer an API?

    Yes, Column Case Management has an API available for use.


    Q. What level of support does Column Case Management offer?

    Column Case Management offers the following support options:
    Email/Help Desk, 24/7 (Live rep), Phone Support

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