Encamp has the wonderful ability to centralize all of our company's Tier 2 data. Along with that, the customer service we received from Encamp was top tier and exceptional.
While we did experience minor technical glitches- the overall interface of the software is great. Simple and walks through the steps and adds fields based on each state's needs.
The least convenient part of this software is the amount of time that was spent doing things by hand. New materials had to be entered by hand, and other materials adjusted by hand. Also, if we were the first customer to do a state (ex Oregon) it seemed as if we were constantly making changes to the input to fit the model.
Likelihood to recommend: 8/10
[SENSITIVE CONTENT HIDDEN] and the Team did a great job answering questions, supporting setup (which was easy) and following up on previous issues/questions. Software is great, but the customer service is outstanding.
Easy to use. Great customer support when needed. Cost effective. Customization is great.
I'd prefer a little different setup with the calendar page and adding requirement.
Thank you for your review! Your product feedback is much appreciated and we will pass along your complements to our support team. Happy Encamping!
Likelihood to recommend: 9/10
The benefit of time savings and accuracy. Encamp ensures that all the State regulatory requirements are met and any fees are paid on time. It saved me a lot of time. Since this is a one time a year reporting, it is lumped in with the rest of my responsibilities, so Encamp has enabled me to be efficient in my job during Tier reporting time.
The program for Tier Reporting is so easy to use and efficient. It saved me at least 40 hours when using Encamp. The support team was wonderful on getting me setup to use and helping me through the training. I would recommend the Tier Reporting program. It made reporting so easy!!
I would like to be able to make corrections in vendor setup more easy.
Thank you for your review of Encamp! We're thrilled it's made your reporting easier and thank you for your honest feedback.
Likelihood to recommend: 10/10
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