Epicor Manufacturing Express Edition Pricing, Features, Reviews & Comparison of Alternatives

Epicor Manufacturing Express Edition

Comprehensive ERP solution for shops & small manufacturers

3.72/5 (72 reviews)

Epicor Manufacturing Express Edition overview

What is Epicor Manufacturing Express Edition?

Epicor Manufacturing Express Edition is a comprehensive software solution for job shops and small manufacturers that is provided in the software as a service (SaaS) model. Express combines broad functionality from Epicor’s latest next generation software in an end-to-end solution specifically for organizations like yours—providing you with everything you need to manage your opportunities, orders, and operations in one integrated solution.

Today’s manufacturers, especially job shops, face significant challenges—meeting customer
demands, competitive pressures, and the economy make it difficult to provide excellent
customer service, optimally utilize resources, and grow profitability. At a predictable and
manageable monthly fee, Epicor Express can help you meet these challenges and
maximize your opportunity for success.

Pricing

Starting from
$399/month
Value for money

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Epicor Manufacturing Express Edition screenshot: Epicor Express Job TrackerEpicor - ERP for small manufacturersEpicor Manufacturing Express Edition screenshot: Epicor Express Sales OrderEpicor Manufacturing Express Edition screenshot: Epicor Express Configurator

Epicor Manufacturing Express Edition user reviews

Value for money
Features
Ease of use
Customer support
  3.2
  3.7
  3.6
  3.0
Jack Pennypacker

ERP system that is easy to setup, easy to use, and has the features you need and want.

Used daily for 2+ years
Reviewed 2019-10-08
Review Source: Software Advice

We rely heavily on a product configurator and Epicor had the best configurator we seen on the market. Epicor has continued to improve their product, adding new features, making it available while mobile. The third party software plug-ins are great and add many time saving functions that are easy to use.

Pros
Like the fact that it had the features we needed, was easy to use, and see continued effort by Epicor to improve it by adding new abilities and features to it. We get great support and training is available in many different forms.

Cons
Cost was a little higher than what we initially were thinking of in our budget. However, after looking a many ERP systems we quickly found that Epicor had what we wanted and felt that it was worth the investment. It has been 10 years now, and still believe we made the right decision to go with Epicor as our ERP system.

Response from Epicor Software


Hi Jack,
Thank you for your feedback about Epicor ERP. We're glad to hear the configurator has enabled better efficiency within your business. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments, we thank you for your continued advocacy.
Sincerely,
The Epicor Social Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lorena Mata

A very powerful tool for manufacturing companies - but customer support could be better

Used daily for 2+ years
Reviewed 2018-08-10
Review Source: Software Advice

I believe Epicor is an excellent tool for manufacturing. I can not give it 5 starts really because of the time it takes to get an issue solved once it's placed with customer support. They have however, improved in the last couple of years now that they started using an online ticketing system, which seems to run a lot better now. Its reporting capabilities are amazing, for any module in the ERP. I do believe the experience is better for customers in the Americas than in other parts of the world, since there are a lot more experts, consultants, users, etc. in the States and Latin America than I've seen in Asia or Europe. The implementation is complex, so being paired with the right consultants can make it or break it - it really is a very good software!

Pros
- very powerful and thorough functionalities for all manufacturing operations - extremely good costing capabilities (all financial features are quite good, actually) - can be customized to a great extent - many tools for reporting and data analysis - integrates with tools such as MES, bar code reader, is ready for EDI

Cons
- it's a bit more slow that I wish it were - customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them) - learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool - instruction manuals and help menu are only available in English

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dan Horne

Epicor Manufacturing, some parts are better than others

Used daily for 2+ years
Reviewed 2018-05-03
Review Source: Software Advice

Epicor is a mid-market software for companies that are under 100 employees (roughly) and more than 50 who need an ERP. Version 10 is by far the cleanest version. Given the choices at this size of a company's growth, it is a viable choice. Just be careful that the VAR doesn't walk you down a road to heavy customizations that get in the way of future upgrades and cost you yearly in re-working them when you upgrade or patch the ERP. Stick to custom reports, custom user screens, and use the Business Objects provided to interface with and all should be well.

Pros
Ease of use, E10 is cloud based, support (when in US) is good, Short learning curve, fairly flexible, highly customizable

Cons
Highly customizable tends to get pushed to overly customized which = a mini-new ERP project with every upgrade to fix broken customizations, VAR network: some are great, some not, support for down-rev version falls off quickly, plan on extended cost of ownership, import/export functionality is limited unless add-on products are purchased, Field Service module is the weakest link in the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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John K

Powerful software, when it works.

Used daily for 2+ years
Reviewed 2019-09-26
Review Source: Software Advice

As with any ERP - it was oversold in the beginning, and support has seemed to get more and more distant year by year. In the end, it's a great piece of software if you can support it yourself and don't upgrade too frequently.

Pros
Epicor's service-oriented architecture is powerful - allows us to adapt their platform to our business use case and workflows when necessary. Recent versions hit at a somewhat modern UI which we're looking forward to, and the addition of the RESTful API has been a godsend.

Cons
Lots of bugs introduced in each version - but the pace of releases is fast to keep up with them. Their support is rough when necessary. Can take literal days or weeks trying to get through to someone in the right country/right team who actually understands the failure mode and is willing to take the issue seriously.

Response from Epicor Software



Hello John,
Thank you for your feedback about Epicor ERP. We're glad to hear the solution has been powerful for your business. We're sorry to hear you have experienced distant support. We would like to learn more about the issue you are experiencing so we can deliver a solution. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it.
Sincerely,
The Epicor Social Team

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Scotty Strunk

Epicor

Used daily for less than 6 months
Reviewed 2020-05-12
Review Source: Software Advice

The Epicor ERP has been a very good upgrade from our previous system.

Pros
We have used Epicor for about 3 months and so far it has went very well. Change over from our previous system went smoothly. Movement in the system is very simple, it is easy to find what you are looking for through the menu system. You are a click away from about any information you would need for planning and scheduling.

Cons
In the beginning we had some issues with inventory suggestions, the system wanted everything at the moment it realized we were below minimums, but after a few weeks or research we were able to set the system to work as we needed it to. A few other small issues at start up, but over all not difficult implementation

Response from Epicor Software


Hi Scotty, thank you for your feedback about Epicor MES. We're glad to hear you are finding it intuitive and easy to use. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Epicor Manufacturing Express Edition pricing

Starting from
$399/month

Epicor Manufacturing Express Edition features

API (712 other apps)
Activity Dashboard (627 other apps)
Activity Tracking (347 other apps)
Audit Trail (342 other apps)
Auditing (386 other apps)
Automatic Notifications (552 other apps)
Billing & Invoicing (322 other apps)
Compliance Management (431 other apps)
Customizable Reporting (435 other apps)
Data Import/Export (413 other apps)
Document Management (359 other apps)
Document Storage (344 other apps)
Inventory Management (470 other apps)
Inventory Tracking (361 other apps)
Monitoring (324 other apps)
Real Time Data (360 other apps)
Real Time Reporting (317 other apps)
Reporting & Statistics (587 other apps)
Third Party Integration (472 other apps)
Workflow Management (462 other apps)

Videos and tutorials

Additional information for Epicor Manufacturing Express Edition

Key features of Epicor Manufacturing Express Edition

  • Customer Relationship Management
  • Production Management
  • Product Management
  • Material Management
  • Financial Management
  • Business Intelligence
View All Features

Benefits

The cloud delivery model removes many of the barriers that keep small businesses from implementing new or upgrading existing ERP systems. Some of the benefits of Epicor Express include

* Simplified implementation enables faster time to “go-live”
* No hardware costs, software to upgrade or systems to maintain
* Performance and system availability as good, if not better, than that of a typical on-premise software environment.
*No large cash outlay, instead affordable subscription pricing