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FieldPulse vs Fergus Comparison

Overview

FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS including...

Fergus is a cloud-based job management solution for trades and service-based businesses, which takes care of all your quoting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$65/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$28.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(47)

5

4

3

2

1

33

9

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

94

47

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Good bang for the buck, easy to set up, great customer service that is US based. Very easy to customize to your small business.
They will probably continue to improve this though so with the cost effectiveness may be worth it in the long run.
Great financial value, easy to use, has the ability to maintain the team on the same page by using customer and job notes as well as pictures.

Pros

It integrates seamlessly to Xero which has made it very simple to implement. We like the ability to track staff when required and the fact that it has a full health and safety component also.
Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients.
Fergus have been very helpful. The support team are easy to get a hold off and are very good to deal with.

Cons

It is difficult to see at a glance what the schedule is for multiple techs. The second biggest complaint is how slow it can be.
The Quick Books syncing is terrible and is mostly related to QB online but they keep claiming they will make it compatible with QB desktop but have yet to, to my knowledge.
There are several features that are missing and or do not work well for our company.

Cons

Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.
The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.
Very hard to delete or void a mistake (new business so still learning).
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review18 days ago

Key features

  • Total features126
  • @mentions
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Expense Tracking
  • File Management
  • GPS
  • GPS Integration
  • Gantt Charts
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • PDF Conversion
  • Partial Payments
  • Permission Management
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Integration
  • SSL Security
  • Sales Analytics
  • Sales Reporting
  • Sales Tax Management
  • Sales Tracking
  • Scheduled Reporting
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking
  • Stock Management
  • Subcontractor Management
  • Summary Reports
  • Tagging
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Time Clock Integration
  • Timer
  • Timesheets
  • To-Do List
  • Website Integration
  • Work History
  • Work Order Management
  • Workflow Management
  • Total features115
  • @mentions
  • Access Control
  • Account Reconciliation
  • Accounting Integration
  • Action Item Tracking
  • Action Management
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Assignment Management
  • Attendance Tracking
  • Audit Trail
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Benchmarking
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Business Analysis
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Cash Flow Management
  • Charting
  • Chat
  • Client Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact History
  • Contact Management
  • Contract Management
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Custom Forms
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Extraction
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Dispatch Management
  • Document Automation
  • Document Storage
  • Document Templates
  • Drag & Drop Interface
  • Electronic Payments
  • Electronic Signature Capture
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Estimating
  • Event Calendar
  • Expense Tracking
  • File Management
  • GPS
  • GPS Integration
  • Gantt Charts
  • Geographic Maps
  • History Tracking
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Jobs Board Integration
  • Knowledge Base Management
  • Labor Cost Reporting
  • Labor Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Integration
  • Mobile Signature Capture
  • Monitoring
  • Multi-Location
  • PDF Conversion
  • Partial Payments
  • Permission Management
  • Profit / Loss Statement
  • Profitability Analysis
  • Progress Tracking
  • Project Estimating
  • Project Notes
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions