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Fergus Logo

Fergus

4.6
(154)

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Job management software for trades and service businesses

(30)

Fergus Pricing, Features, Reviews and Alternatives

Fergus FAQs

Q. What type of pricing plans does Fergus offer?

Fergus has the following pricing plans:
Starting from: $27.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Fergus?

Fergus has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Fergus support?

Fergus supports the following languages:
English


Q. Does Fergus support mobile devices?

Fergus supports the following devices:
Android, iPad, iPhone


Q. Does Fergus offer an API?

No, Fergus does not have an API available.


Q. What other apps does Fergus integrate with?

Fergus integrates with the following applications:
MYOB Business, Xero


Q. What level of support does Fergus offer?

Fergus offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

Fergus product overview

Price starts from

27

Per month

Flat Rate

What is Fergus?

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Key benefits of using Fergus

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation

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    Why am I seeing this?

    Fergus pricing information

    Value for money

    4.5

    /5

    154

    Starting from

    27

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Fergus features

    Functionality

    4.3

    /5

    154

    Total features

    113

    18 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Data Import/Export
    Customizable Reports
    Real Time Data
    Workflow Management

    Functionality contenders

    Fergus users reviews

    Overall Rating

    4.6

    /5

    154

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.58/10
    Rating distribution

    5

    4

    3

    2

    1

    102

    51

    0

    0

    1

    Pros
    The support staff have been great, love the calendar that enables us to allocate work. What I would like to see improved.
    We have tried 3 other management tool's and by far Fergus stands out as the winner. If you want something quick and easy to use on a phone it works great.
    Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus.
    Cons
    Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.
    The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.
    I sorry, but I am really struggling to find one.

    Overall rating contenders

    AF
    AvatarImg

    Amy F.

    Electrical/Electronic Manufacturing, 1-10 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A far easier way to run the day to day of your business.

    Reviewed 3 years ago

    I’ve pretty much gone completely paperless - the calendar and task feature is my diary. The customer support is epic and I love using this software. It’s been a game changer for me.

    Pros

    How it keeps track of 99% of everything I need to run the day to day side of my business. I dunno how I managed with out it. Everything is attached to the job electronically and you can go back and look up what you need.

    Cons

    There’s no inventory to track the left over materials from a job to reassign them to another

    KK
    AvatarImg

    Karen K.

    Electrical/Electronic Manufacturing, 11-50 employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    PRSL Taranaki

    Reviewed 2 years ago

    There are lots of benefits that outlay the cons. Have used Nimbus & Simpro in the past. Simpro I believe is one of the best systems however is rather expensive.

    Pros

    - Easy - Very visual - custom emails responses & templates - supplier invoice downloads (JA Russell) - field staff find easy to complete COC's and job cards - forms is easy to use for internal audits and tailgates

    Cons

    - WIP doesn't download very well would be great if PDF Option - unable to custom status's - unable to create credits for invoices have to void then recharge - quoting reporting would be great if we could filter to groups - hazards need to be mitigated by all staff however not all staff are scheduled on works?

    LG
    AvatarImg

    Liam G.

    Construction, self-employed

    Used weekly for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Makes life easy

    Reviewed 5 years ago
    Pros

    Very streamlined and well thought out software. It is designed to make the tradesman's life easier and it certainly does that well

    Cons

    Recently they updated their pricing and it in my opinion is perhaps getting too expensive, considering there are plenty of competitors out there

    TH
    AvatarImg

    Thomas H.

    Electrical/Electronic Manufacturing, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fergus Review

    Reviewed 5 years ago
    Pros

    Calender function and easy to use interface

    Cons

    A few features lacking, a few bugs. We are hoping these will improve with time, being a subscription based product

    Vendor response

    Hey there, thanks for this review. We're always working on improving Fergus - keep an eye out over the next few months for new functionality!

    GS
    AvatarImg

    Gregg S.

    Construction, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Has been a game changer for our business, i wish it was around 10 years ago!

    Reviewed 6 years ago

    Invoicing and quoting are much less of chore and can now be done much quicker than before. This has resulted in an improved cash flow for or business.

    Pros

    Tracking and entering costs (both labor and materials) has made our invoicing and quoting much more accurate. Being able to set up favorite item lists makes quoting much less of a chore than it used to be as items can be just selected from a pre made list and added where needed. Our wholesalers send us daily CSV files with our purchases which are then uploaded directly to Fergus. The Job numbers...

    Cons

    Integration with the Xero employee pay function is the only thing lacking. At the moment all our employee times are entered into Fergus for each job then each week their hours need to be enetered into Xero again for the pay cycle. It would be great if they talked to each other so we didnt have to do it twice.

    Vendor response

    Love that we are changing your business! Thanks for the review Gregg.

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