App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Fergus Logo

Fergus

Job management software for trades and service businesses

see alternatives

Fergus Pricing, Features, Reviews and Alternatives

Fergus product overview

Price starts from

0

Per month

Flat Rate

What is Fergus?

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Key benefits of using Fergus

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Live Online
    Videos
    In Person
    Documentation

    Fergus pricing information

    Value for money

    4.5

    /5

    153

    Starting from

    0

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Fergus features

    Functionality

    4.3

    /5

    153

    Total features

    115

    18 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Reporting/Analytics
    Customizable Reports
    Workflow Management
    Data Import/Export
    Real Time Data

    Functionality contenders

    Fergus users reviews

    Overall Rating

    4.6

    /5

    153

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.6/10
    Rating distribution

    5

    4

    3

    2

    1

    101

    51

    0

    0

    1

    Pros
    The support staff have been great, love the calendar that enables us to allocate work. What I would like to see improved.
    We have tried 3 other management tool's and by far Fergus stands out as the winner. If you want something quick and easy to use on a phone it works great.
    Operational efficiency and purchase accuracy has increased exponentially. We purchased the product at the perfect time as we have been growing and evolving with Fergus.
    Cons
    Email platform being used ends up in spam too much by clients, told by Fergus that this is because the platform used by Fergus is the same as many spammer's.
    The inability to customise a health and safety form for staff to access on site and link to the client file. The inability to attach any general files/photos to the client rather than a specific job.
    I sorry, but I am really struggling to find one.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We have been using Fergus for almost 12 months now and are very happy with the program.

    Reviewed 4 years ago

    The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users. The other great feature of the software is being able to store job specific data like photos that are easily accessable

    Pros

    We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily,...

    Cons

    The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of). In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Who let the Dog out

    Reviewed 3 years ago

    We could not organize our business day to day without Fergus

    Pros

    Great technical back up in layman's terms and we feel that we are being listened to. Your people who answer questions do a great job. I also like the information in "Notifications" about any problems that Fergus may be experiencing.

    Cons

    There is a lot of information and procedures that are a bit daunting at the start

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fergus simplifies the Scheduling of our Field Technicians and tracking time for Contract Management

    Reviewed 5 months ago

    Easy Software to implement and use. And Simple!!

    Pros

    Amazing Scheduling, Map functions and Job tracking for field staff and Finance Division

    Cons

    The reporting functins for quoteing especially is lacking. We want to know how succesful our sales team is and this software needs to elevate to make it function in the CRM department.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Fergus, why wouldn't you?

    Reviewed 4 years ago
    Pros

    Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow. Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

    Cons

    whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    By far the best job tracking software on the market today

    Reviewed 4 years ago

    All field staff have access to all the information required to do their job, Creditor invoices are not missed off being charged as all invoices are imported directly to job and then with a push of a button directly write to your accounting software.

    Pros

    Easy to use, dashboard easy to navigate, able to manage job status at a glance, easy assigning of jobs to plumbers, able to export to payroll system, import Creditor invoices directly to job, easy importing of price book catalogues, able to access from anywhere as cloud based, quoting in seconds, and so much more.

    Cons

    Nothing to report - This software does not have any "Cons" to report back on, everything about Fergus is user friendly and yet Fergus are continually updating the system in an effort to make even more user friendly.

    Fergus FAQs and common questions

    Q. What type of pricing plans does Fergus offer?

    Fergus has the following pricing plans:
    Starting from: $0.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Fergus?

    Fergus has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does Fergus support?

    Fergus supports the following languages:
    English


    Q. Does Fergus support mobile devices?

    Fergus supports the following devices:
    Android, iPad, iPhone


    Q. Does Fergus offer an API?

    No, Fergus does not have an API available.


    Q. What other apps does Fergus integrate with?

    Fergus integrates with the following applications:
    MYOB Business, Xero


    Q. What level of support does Fergus offer?

    Fergus offers the following support options:
    Email/Help Desk, Phone Support, Chat, Knowledge Base, FAQs/Forum

    Related categories