Gate Sentry Pricing, Features, Reviews & Comparison of Alternatives

Gate Sentry

Mobile visitor management software for guarded properties

4.41/5 (69 reviews)

Gate Sentry overview

What is Gate Sentry?

Gate Sentry is a hybrid-cloud security system for gated, guarded residential properties to manage and track visitor check-ins. Designed for use by home owner associations, protection firms and property management companies of any scale, Gate Sentry provides mobile app support for popular platforms and can operate "offline" without power or internet connectivity. Residents are able to modify customizable permanent or temporary guest lists, adding or deleting visitors within the system in real time, while receiving automatic arrival notifications to the app or email. Histories of guest, contractor or employee visits are all recorded and viewable, with the built-in total recall reporting feature detailing visitation dates, time, guest name etc. In addition, a community portal provides a password-protected site open to resident communities for carrying out communal administrative and operational actions.

The Gate Sentry mobile app provides access to the system for residents. Available for iOS and Android devices and capable of operating "offline" when web connectivity is compromised, the app promises to link guarded property residents directly to security staff. Promising to eliminate traditional methods such as outdated paper logs or expensive additional hardware, residents are empowered to curate their own guest lists in real time from anywhere and at anytime, while ensuring that security staff are updated with the latest and most accurate visitor information.
www.gatesentry.com

Pricing

Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Gate Sentry screenshot: Gate Sentry is a visitor check-in and guest management system for guarded or gated properties that leverages a mobile app for iOS or Android to let residents customize visitor lists in real timeGate Sentry Visitor ManagementGate Sentry screenshot: Gate Sentry offers a hybrid-cloud property security solution with mobile app support that is still operational "offline" when network connectivity is lostGate Sentry screenshot: Gate Sentry's community portal offers a free, password-protected online hub for resident communities and the performance of key admin or operational tasksGate Sentry screenshot: Property security teams are able to verify visitor identity before granting or denying entry, with Gate Sentry sending a notification instantly to the relevent resident via the mobile appGate Sentry screenshot: Residents are able to create and edit authorized lists of permanent or temporary visitors, with any guest access tracked and stamped with date and time logsGate Sentry screenshot: The Gate Sentry mobile app shown on Android

Gate Sentry reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.5
  4.2
Jennifer Angello

The ultimately secure way to ensure you know who's on your property, and that they belong there.

Used daily for 2+ years
Reviewed 2018-05-24
Review Source: Capterra

So far with all of the gate software products that I have used, I have found this product to be the most efficient, most user friendly model I have used to date. I will continue to use the software for my property.

Pros
This software is so easy to manage. With this program you are able to manage who comes on and off your property immediately so you get less calls from security. You can even customize your list for temporary guests and permanent guests and it updates immediately so your and your security team will be on the same page. You can even add and delete users at any time directly from your cell phone which is GREAT if you have a vendor that needs access but you're not available at the property. You can also view the history at any time. Another great feature is that when a guest shows up that you've been waiting for, you will be notified right away. This program really helps you to stay up to date with visitors, vendors, and also your permanent guests.

Cons
This is a really great program so there's very little that I dislike about the software. I would like it if they were able to come up with a few more levels of security for certain users to be able to perform certain fuctions vs. having just a couple levels of administration. IF they could incorporate a user level and you could click exactly which functions you would like those specific users to preform, it would be very helpful. Please note that if this software already has this function, I am having a hard time finding it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dan Frissora

Very useful too, but could be much more so, and easier to use.

Used weekly for 1-2 years
Reviewed 2020-02-20
Review Source: Capterra

Speed up gate access and achieve 100% authorization / identification of visitors

Pros
Streamlines guest and vendor access at the gate as it should. It speeds the entry process and lets the gate focus on processing instead of calling. The ability to keep a list of visitors and vendors is very useful. Great to get a ding and an email when someone arrives. Nice to have history. Much better than the manual phone process. Much!

Cons
Several warts and functional shortcomings. User Interface: -I am an android user -Must 'multitask' out of app vs a simple button or swipe exit as most accept -Primitive look and feel -On entering app you see profile info when instead it should likely be action or action selection oriented -Many vendors are used by many neighbors. It would be nice for the app to offer a user to add a known name to his list. Integration -Would like to be able to directly integrate with HOA Neighborhood apps like Nabr and Accounting -Better (or queryable) reporting on usage etc Rare but occaisional processing failures -Sometimes names go missing or comeback, occaisional gate issues -trouble is we never know where the problem really is but the reputation of the tool suffers when it happens.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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ROnaldo Marques

Gate Sentry Review

Used daily for 1-2 years
Reviewed 2019-09-10
Review Source: Capterra

Pros
Alert us when visitors arrive giving us sense of security.

Cons
Sometimes our permanent list disappear, and the security guard has turn away people that was on my permanent list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Keri Dixon

Great when it works correctly

Used daily for 1-2 years
Reviewed 2020-02-28
Review Source: Capterra

It’s great when it is working correctly. It is frustrating when our guests disappear from our access list without any notice.

Pros
Easy to add guests and vendors to our access list.

Cons
Sometimes our guests disappear off of our access list without warning and then they are not allowed access to our residence.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Aaron Machado

User -The Woods Community Jacksonville FL

Used weekly for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

Easy way to communicate with our security folks when we have visitors.

Pros
Easy to use and effective. Like getting notifications on who is arriving before they get to house.

Cons
At times we don't get notified when visitors come through the gate. We discovered that they enter the visitor under the wrong family because their name sounded like ours. For instance Johnstone will be entered under Johnson. Or Mashadow would be entered under Mercado......

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Gate Sentry pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Pricing is based on the number of users and visitors. A quote and demo are available via the Gate Sentry website.

Gate Sentry features

Automatic Notifications
Reporting & Statistics
Third Party Integration

API (668 other apps)
Activity Dashboard (571 other apps)
Activity Tracking (329 other apps)
Audit Trail (318 other apps)
Auditing (362 other apps)
Billing & Invoicing (301 other apps)
Compliance Management (385 other apps)
Customizable Reporting (415 other apps)
Data Import/Export (390 other apps)
Document Management (316 other apps)
Document Storage (312 other apps)
Inventory Management (426 other apps)
Inventory Tracking (335 other apps)
Monitoring (301 other apps)
Real Time Data (340 other apps)
Real Time Reporting (300 other apps)
Workflow Management (426 other apps)

Videos and tutorials

Additional information for Gate Sentry

Key features of Gate Sentry

  • Self check-in
  • Two-way visitor communication
  • Notifications
  • Permanent visitors
  • Temporary visitors
  • Guest lists
  • Community portal
  • Automatic notifications
  • Email integration
  • Email notifications
  • History tracking
  • Mobile integration
  • Offline access
  • Real time updates
  • Registration management
  • Third party integration
  • Tracking features
  • Visitor tracking
  • Website integration
  • Visitor registration
  • Reporting & statistics
  • Password management
  • Self service portal
View All Features

Benefits

Gate Sentry is a hybrid-cloud security solution for guarded home owner associations and property companies that wish to implement a mobile visitor management solution which links residents directly to security teams.

As a cloud-based platform, Gate Sentry promises network and power independence, plus an offline mode.

Gate Sentry's community portal is an online, public-facing, password-protected site made available to resident communities, inviting self-service access to administrative and operational tasks.

Total recall reporting capabilities provide visitor trend information and guest histories, spanning a range of key data such as name, date, time, plus any checked in contractors or employees etc.

The Gate Sentry companion mobile app for Android and iOS devices can be downloaded directly to a resident’s smartphone or tablet, with visitor notifications pushed to those devices or email.