Gensuite's ability to analyze information across a large enterprise adds value for my team. Gensuite also has great workflow capacity and wonderful customer service.
Outstanding customer support and bug fixes, the "Help Me" feature provide an excellent and fast communication channel with the technical and administrative teams.
It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.
Product support has been lagging at times when there is a problem.
The user interface is ridiculously complex, and cannot be changed. After four years of use, my employees still complain about how difficult it is to enter information.
No Security gate log to manage emergency evacuations.