Infor Distribution SX.e Features

The software is easy to use and learn. The software is the main tool that drives our distribution business.

On the product demand usage side I wish it tracking demand daily and not monthly.

We have a Infor Company for a quite a while, and truly appreciate the ways in which the software thinks through the way in which we do business, an applies its technology in a way to assist with streamlining these processes. Its newest cloud iteration is an excellent example of leading the way with technologies that further look to streamline and accelerate our business.

With the cloud software, there is an expectation that every single report and screen that contains data can be written out to PDF or excel or copied out to excel by highlighting and copying data. (eg. XLS or CSV from any screen.) Currently, reporting current data out to excel remains a challenge for the software in the ERP product which at times only allows for export to PDF or flat text file which...

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It gave us an opportunity to have modifications made that made taking our 'corporate strategy' with us. While moving us in a forward direction the software did not change the way we did business. Having a partner that employs current technical professionals gave us an ability to focus on what we do best ... service our customers. Moving at a pace that allowed us to stay current with our larger customers and Vendors yet still providing the ability to bring our smaller and less technical customers and Vendors forward with a much simpler pace, thereby not leaving them behind.

With so many features and different levels of technology it became somewhat overwhelming on the front end. Once we were able to see 'eye to eye' and develop a plan that was a little of a compromise for each of us ... we were able to overcome some of the original pitfalls that come from 'wanting things your own way' which is not always 'The Best Way' ... therefore a little give and take made it a workable solution.

The ability to have an ERP platform that met all of our lines of business is met with Infor Distribution SX.e. We are able to assign reps to each customer from the various business lines we offer. The ability to manage multiple warehouses with one program ensures that our inventory levels are always maintained and optimized. The ability to have 3rd party programs interact with SX.e makes it even more robust and beneficial. Infor is constantly enhancing the product with new features and products.

Customization can be tricky and very costly when it comes to upgrading. If you can avoid creating mods, I highly recommend it. We are moving to a modless environment as the enhancements that are now in the standard product or coming to it will meet then needs of those mods and customizations.

I like teh fact that there are 90-100 fixes/enhancements per month - this is significant and not possible with on-premise solutions. I like the fact that the UI is very consistent.

Mass maintenance of data is not easy, intuitive, or robust enough.

A complete system to keep track of pricing, inventory, etc... it keeps records of a ton of different statistics and makes ordering much easier.

Its require a bit of training to be able to use it to its full potential but once you have the training the possibilities are almost endless.

We switched to the cloud based software with Infor, at a great time. WIth the pandemic our users have been able to access the software and work form home.

The reporting module (BIRST) is still a work in process, and needs to be completed, it will make the software more of a complete package.