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Infor CRM Logo

Infor CRM

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Account-centric CRM for sales, marketing & customer service

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Infor CRM Pricing, Features, Reviews and Alternatives

Infor CRM FAQs

Q. What type of pricing plans does Infor CRM offer?

Infor CRM has the following pricing plans:
Starting from: $65.00
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Infor CRM?

Infor CRM has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Infor CRM support?

Infor CRM supports the following languages:
Chinese (Simplified), Czech, English, French, German, Italian, Japanese, Russian, Spanish


Q. Does Infor CRM support mobile devices?

Infor CRM supports the following devices:
Android, iPad, iPhone


Q. Does Infor CRM offer an API?

No, Infor CRM does not have an API available.


Q. What level of support does Infor CRM offer?

Infor CRM offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Infor CRM product overview

Price starts from

65

What is Infor CRM?

Infor CRM - formerly SalesLogix - is an enterprise-level customer relationship and experience management tool that offers a number of industry-specific solutions. Infor manages all your customer interactions from one place and provides intelligence on the value of interactions, providing suggestions on cross-selling, up-selling, and issue resolution. Infor CRM integrates marketing, sales, and customer service features that help to generate insights and provide recommendations on how to increase retention and revenue.

Key benefits of using Infor CRM

Epiphany Interaction Advisor: A decisioning solution to better solve customer interaction challenges, specialized by industry.

Customer Interaction Hub: Store and view all customer interactions in a single glance. Analyze customer interactions and see suggested actions. Specifically designed for the financial services and telecommunication industries.

Inforce: Infor´s native Salesforce app that lets you connect your Infor ERP system with your Salesforce lead management tools.

Industry-specific Solutions: Including Infor Hospitality, Infor High Tech & Electronics, and Infor Manufacturing.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Documentation
Live Online
Videos
In Person
Webinars

Not sure about Infor CRM? Compare it with a popular alternative

Starting from

65

Free plan
Free trial
Pricing range

Starting from

14

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Infor CRM pricing information

Value for money

3.1

/5

25

Starting from

65

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Infor CRM features

Functionality

3.8

/5

25

Total features

31

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Mobile Access
Email Marketing
Contact Management
Calendar/Reminder System

Infor CRM users reviews

Overall Rating

3.7

/5

25

Positive reviews

60

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.95/10
Rating distribution

5

4

3

2

1

10

5

5

4

1

Pros
It does its own versioning and security, and if you understand it well, it can be your best friend. Also, with all of that, it is very SOX friendly.
Good in mapping key opportunities, targeting profitable prospects marketing campaign and lead management. Highly customizable platform.
Outstanding Outlook and Microsoft Office Integration (Outlook, Excel, Word, Sharepoint).
Cons
My company lost so many customers because the implementation of CRM Infor was a disaster. Hundreds of wrong orders because the system couldn't handle the growth of our company.
Continually run into errors or the system just logs you off in the middle of doing a task.
Running reports (they take forever and may even error out, so they have to be run again) and making groups is more trouble than it is worth.

Common Infor CRM comparisons

Infor CRM logo
Salesforce Sales Cloud logo
Infor CRMvsSalesforce Sales Cloud

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