Intellect QMS vs ComplianceQuest Comparison

Fully integrated system that links all element of QMS

Too many touch points leading to error in data entry

Thank you for sharing your insights. We're pleased that our system meets regulatory requirements and fulfills its function. Your feedback on usability and navigation is invaluable. We're excited to share that our latest version now features an enhanced user interface designed to address your concerns. We appreciate your partnership, and we look forward to the continued positive impact of ComplianceQuest on your quality management processes.

Easy to use, Self-explanatory UI, enables QMS operations automation to high extent.

changes are not easily accommodated and need a large lead time for CQ dev team to implement changes. Customer service needs to improve.

I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.

Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.

Hi Andrea, Thank you for your feedback on ComplianceQuest. We're always looking for ways to improve, and we appreciate your suggestions. We're especially glad to hear that you find the software to be user-friendly.

Lots of features that meet QMS requirements.Easy to use.Great design.Best complain and change management features.

Once in a while when i uploaded the long .docx document, software mentioned that just taking care of your daily business and will send the email to you. I got no email for it. Second, i got a hard time to get the complete secondary good pdf file after uploading the long docx file. No pdf file created or just the first page of pdf.The searching functions should be added more features.Need to provide more guidance and help.Customer service takes too long to response

Thank you, Brandon, for your review! We're delighted to hear that you appreciate the comprehensive features and great design of ComplianceQuest. It's wonderful to know that our platform meets your QMS requirements and that you find the usability to your satisfaction. We value your feedback and look forward to continuing to support your needs!

The desirable features of Compliance Quest are it being cloud-based, a complete eQMS product.

Implementation took longer than expected but the support was excellent.

The integration of all the modules with each other provides a incredible level of visibility across the entire QMS system. CQ has helped us take a previously disjointed system and turned it into elegance.

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Document and training modules were highly impactful in our business given how the workflow is associated with all users. Our team liked how some of the software functionality is compliant as well as integrated to other systems.

At the start of the project, certain configurations of document and training modules slightly took more time than anticipated which took a strain on resources. Otherwise no dislikes on the software functionality.

As a Life-Sciences manufacturing services startup, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable. After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit. If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

I liked everything about CQ. The end-to-end approach is a great benefit to startups who are looking to be immediately aligned with QMS industry and regulatory expectations.

I liked least that we didn't start with ComplianceQuest from our humble beginnings.

We're thrilled to hear about your positive experience with ComplianceQuest and are honored to be your chosen partner for QMS. It's great to know our end-to-end, out-of-the-box capabilities have made a significant impact, especially in aligning with industry and regulatory expectations right from the start. We understand the importance of technology that keeps pace with today's needs, and we're committed to delivering just that. Thank you for trusting us over alternatives and for your enthusiasm about our solution.

All solutions/modules (CAPA, Document, Training, CO, Deviation, EHS) in one app. One of the top 3 QMS systems available in the market with very economical prices compared to peers.

May be the multiple signatures in one step.

Thank you for your valuable feedback. We're grateful for your recognition of our competitive pricing and market position. It's our pleasure to serve your healthcare QMS needs effectively.

The platform offers many modules that met all our QMS needs. The team at CQ makes the process of implementation even better with their hands-on approach to guide you throughout the project stages

None, it meets our day-to-day Quality Management needs

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CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

CQ brings several QMS modules together in one tool which allows for seamless integration. The biggest pros of Compliance Quest are that it is a one-stop-shop solution (Complaints, CAPA, Document Control, etc.). This made it much easier to incorporate CQ into our organization. CQ also allows for module customization to meet our organization's unique and specific needs.

The user interface and module flow takes some getting used to. But once trained, the user design does become familiar across all modules.

We went life with CQ almost 10 months ago. Coming from a paper based QMS, the transition to CQ went very smoothly and most surprisingly, the buy-in within the company went very fast and the continuous support is excellent. The system was scrutinized by our notified body during the re-certification audit and their feed back on the validation package was outstanding.

The functionalities on android or IOS can be improved

I love how all of the modules interact with each other and also really appreciate the fact that they are customizable to meet our specific needs.

I wish there was a way to leave comments within the documents in Doc Control, to more easily identify the area that may need clarifications/corrections.

Thank you for your review and for highlighting how well the modules work together and meet your specific needs! We're thrilled that you find ComplianceQuest to be a comprehensive solution for your QMS requirements. We appreciate your feedback and are continually looking for ways to enhance the functionality and user experience of our platform. Thank you for choosing us and for your positive comments about our team and services!

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I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!

Overall, really good experience with minimum causes for concern over the years.

Thank you for sharing your positive experience and highlighting the growth potential you've seen with ComplianceQuest. Your satisfaction and optimism for the future inspire us to continue delivering high-quality solutions. We appreciate your trust in ComplianceQuest and look forward to supporting your journey ahead.

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently...

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Since it's built on Salesforce platform and web based, more clicks will be necessary.

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I brought in Compliance Quest to my company, to fill a need in electronic document management and control. But we did not realize how much we needed it for our processes and procedures specifically. It is so adaptive and configurable that it meets our needs in almost every way. We started our implementation of the Document Control module with Compliance Quest in Q4 2017. Our experience has been overall...

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Configuration can be as simple or as complex as you make it. The more complex configurations are more work up front, but bullet-proof the processes for the end-user so the processes pretty much drive themselves. Because it is solving a complex set of problems, CQ software is naturally complex. Once the initial learning curve is past (CQ Project Managers and Tech Staff assisting in training and knowledge transfer), the design of the software is understandable.