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ITS Dispatch
5
159
4
117
3
20
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Trucking management software for carriers
Table of Contents
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ITS Dispatch - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ITS Dispatch overview
What is ITS Dispatch?
ITS Dispatch is a trucking and load management solution that can be utilized by both carriers and owner-operated trucking vehicles. The system comes with features such as invoice management, driver settlements, load confirmations, customer agreements, communication methods, and more. With integrations to quickbooks and other accounting tools, ITS dispatch can handle all aspects of the load lifecycle. Addionally, the system comes with routing and dispatching options that provides route optimization to and from any location.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Dispatch Management
Freight Brokerage
Invoicing
Customer Support
Training and Learning Curve
ITS Dispatch’s user interface
ITS Dispatch review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
3.9
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about ITS Dispatch?
Reviewers appreciate ITS Dispatch for its user-friendly interface, affordable pricing, and comprehensive trucking management features. They find it easy to track loads, manage trucks, and handle invoicing, with helpful reporting tools and efficient navigation. They value the quick learning curve, accessible training resources, and responsive customer support, including reliable phone assistance. Some say it streamlines operations for both small and growing companies.
They report occasional limitations in driver payroll options, mobile app functionality, and custom reporting. They mention the need for more advanced features, improved file management, and enhanced integration with accounting software. Some feel the interface could be more intuitive.
Select to learn more
Who uses ITS Dispatch?
Based on 299 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ITS Dispatch's key features
Most critical features, based on insights from ITS Dispatch users:
All ITS Dispatch features
Features rating:
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Per month
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ITS Dispatch pricing
Pricing plans
Pricing details:
User opinions about ITS Dispatch price and value
Value for money rating:
To see what individual users think of ITS Dispatch's price and value, check out the review snippets below.
Josh D.
Leadership
Jason G.
President
ITS Dispatch customer support
What do users say about ITS Dispatch customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ITS Dispatch customer support.
Widely noted by reviewers, ITS Dispatch customer service is responsive, helpful, and easy to contact for any questions or issues.
A limited number of users mention difficulty getting immediate support or felt customer service could be more accommodating.
Support options
Training options
To see what individual users say about ITS Dispatch's customer support, check out the review snippets below.
“Average customer service.”
Jason G.
President
