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mHelpDesk vs FieldInsight Comparison (2026)
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Good recommendations?
mHelpDesk
5
503
4
189
3
63
2
25
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
FieldInsight
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Field service teams can use mHelpDesk to create work orders, estimates & invoices, track jobs & service requests, dispatch technicians, and more.
Powerful end to end job management software that helps Electrical Contract businesses streamline operations to increase productivity. Technician Management. Inventory Management. Dispatch Management. Job Management. Service History Tracking. Work Order Management. Scheduling. Automated Reminders.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
824
5
4
3
2
1
503
189
63
25
44
- Value for money
- Ease of use
- Features
- Customer support
4.8
10
5
4
3
2
1
8
2
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Mohamed H.
engineer
Andy M.
Senior Account Executive
Gabriele T.
Project manager
Pros
Not enoughreviews yet
Cons
Aleksandar T.
Risk and Fraud Team Leader
Mohamed H.
engineer
Lyric H.
Operations Management
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features162
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Checklists
- Client Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Cost Database
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Mechanical Equipment
- For Plumbing Industry
- Forms Management
- Franchise Operations Management
- GPS
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Location
- Multiple Billing Rates
- Offline Time Tracking
- Onboarding
- Online Booking
- Online Time Clock
- Online Time Tracking
- Order Management
- Payment Collection in the Field
- Payment Processing
- Preventive Maintenance
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Allocation
- Retail Inventory Management
- Route Optimization
- Routing
- SSL Security
- Safety Management
- Scheduling
- Search
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Status Tracking
- Supplier Management
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features100
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Invoicing
- Budgeting/Forecasting
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Checklists
- Client Management
- Client Portal
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Communication Management
- Compliance Management
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Cost Database
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Mechanical Equipment
- For Plumbing Industry
- Forms Management
- Franchise Operations Management
- GPS
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Location
- Multiple Billing Rates
- Offline Time Tracking
- Onboarding
- Online Booking
- Online Time Clock
- Online Time Tracking
- Order Management
- Payment Collection in the Field
- Payment Processing
- Preventive Maintenance
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Resource Allocation
- Retail Inventory Management
- Route Optimization
- Routing
- SSL Security
- Safety Management
- Scheduling
- Search
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Status Tracking
- Supplier Management
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Templates
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations12
- Close
- Google Analytics 360
- Google Calendar
- Google Workspace
- MYOB Acumatica
- MYOB Greentree
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Quotient
- Reckon One
- Square Appointments
- Stripe
- Twilio
- WordPress
- Xero
- Zapier
- authorize.net
- Total integrations7
- Close
- Google Analytics 360
- Google Calendar
- Google Workspace
- MYOB Acumatica
- MYOB Greentree
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Quotient
- Reckon One
- Square Appointments
- Stripe
- Twilio
- WordPress
- Xero
- Zapier
- authorize.net
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