GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
mHelpDesk vs ServMan Comparison (2026)
Add to Compare
Compare similar apps
Connecteam
4.6
Jobber
4.6
FieldPulse
4.6
Good recommendations?
Overview
Field service teams can use mHelpDesk to create work orders, estimates & invoices, track jobs & service requests, dispatch technicians, and more.
ServMan by WorkWave is an ERP solution tailored to streamline your operations while fitting into your tried and true processes, providing businesses in HVAC, plumbing, electrical and similar industries to get more done in the office and the field.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
824
5
4
3
2
1
503
189
63
25
44
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this app4.3
36
5
4
3
2
1
14
18
4
0
0
- Value for money
- Ease of use
- Features
- Customer support
50%
would recommend this appPros
“The platform offers robust tools for job scheduling customer, management, invoicing, and real-time job”
MH
Mohamed H.
engineer
“I use it when I need to track time within my team. When I need to check my own or my team's schedule for a specific day.”
AM
Andy M.
Senior Account Executive
“I like the possibility to manage external service activities done at customer locations with detailed scheduling, keeping track of progress, sharing documentation and so on”
Gabriele T.
Project manager
Pros
“This, as well as the immense degree to which (with knowledge, time, money, or some combination thereof)”
PS
Patrick S.
Technology Solutions Specialist
Cons
“The dark mode isn't sufficient and I dislike the part where anyone can get into our chat as a verified user but I'm not sure if it's just our integration.”
AT
Aleksandar T.
Risk and Fraud Team Leader
“there is a small performance issues, like occasional glitches and slowdowns which may hinder effenciency.”
MH
Mohamed H.
engineer
“Lack of updated features and not as many updates”
LH
Lyric H.
Operations Management
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features162
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Chatbot
- Checklists
- Client Management
- Client Portal
- Collaboration Tools
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Mechanical Equipment
- For Plumbing Industry
- Forecasting
- Forms Management
- Franchise Operations Management
- GPS
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Onboarding
- Online Booking
- Online Time Clock
- Online Time Tracking
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Retail Inventory Management
- Route Optimization
- Routing
- SSL Security
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Status Tracking
- Supplier Management
- Supply Chain Management
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
- Total features110
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Add & Edit Photos
- Alerts/Escalation
- Alerts/Notifications
- Appointment Scheduling
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Availability Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Catalog Management
- Chatbot
- Checklists
- Client Management
- Client Portal
- Collaboration Tools
- Comment Library
- Commercial Inspections
- Commercial Properties
- Commercial/Industrial
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Database
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Data Synchronization
- Data Visualization
- Discount Management
- Dispatch Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Commercial and/or Industrial Electrical Contractors
- For HVAC Companies
- For Mechanical Equipment
- For Plumbing Industry
- Forecasting
- Forms Management
- Franchise Operations Management
- GPS
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- IT Asset Management
- Incident Management
- Inspection Management
- Intake Management
- Integrated Business Operations
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Irrigation Tracking
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Rates
- Landscape Design
- Lead Management
- Location Tracking
- Maintenance Scheduling
- Manufacturing Inventory Management
- Marketing Automation
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Signature Capture
- Multi-Location
- Multiple Billing Rates
- Offline Access
- Offline Time Tracking
- Onboarding
- Online Booking
- Online Time Clock
- Online Time Tracking
- Order Management
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Metrics
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Pricing Management
- Pricing and Cost Calculations
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Release Management
- Reminders
- Repair Estimates
- Repair Tickets
- Report Summary
- Reporting & Statistics
- Reporting/Analytics
- Residential Inspections
- Residential Properties
- Retail Inventory Management
- Route Optimization
- Routing
- SSL Security
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Status Tracking
- Supplier Management
- Supply Chain Management
- Task Management
- Task Scheduling
- Technician Management
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Time & Attendance
- Time & Expense Tracking
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Vendor Management
- Warehouse Management
- Warranty Tracking
- Work Order Creation
- Work Order Management
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations12
- ADP Streamline
- Avalara
- Close
- Google Analytics 360
- Google Calendar
- Google Workspace
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Square Appointments
- Stripe Payments
- Twilio
- WordPress
- authorize.net
- Total integrations2
- ADP Streamline
- Avalara
- Close
- Google Analytics 360
- Google Calendar
- Google Workspace
- PayPal Payments
- QuickBooks Online
- QuickBooks Online Advanced
- Square Appointments
- Stripe Payments
- Twilio
- WordPress
- authorize.net
Alternatives
Explore similar apps
