NetSuite vs SAP Business One Comparison

Good search capabilities over competitors like sap business one and Microsoft dynamics nav Centralizes historic customer data and available for inquiries Automates the processes and eliminates unnecessary paperwork.

Cannot export pdf and customize look and feel without using scripting and xml Need to expand accessibility to external input

Its flexibility and its less dependency on programmers. We replaced our SAP Business One with Netsuite Limited Edition after our IT Guy left. Since the forms in Netsuite are easily customizable without any programming required. We were able to easily edit our the layout of the documents to suit our needs by ourselves. Also, since Netsuite is cloud based. We were able to implement it easily in our provincial branch by just buying a $100 laptop as compared to $1,000-2,000 if it was SAP.

Additional support is expensive. But you can eventually find most of the solutions in google or its forum.

Looks and feels like SAP, at the fraction of the cost.

I continuously need to change my password a few times a year it seems. Gets hard to keep track of, and my mobile will sometimes not accept my new password.

I like the ease of use, reporting features are great, and overall experience is excellent. I also like the fact that I can be anywhere in the world and log into my account.

Product support is lacking. Takes a long time for requests to be fulfilled, or they will tell you flat out that it will take 6months to a year.

It's easy to use compared to other software.

Unlike SAP, we can't run the close or open in report in General ledgers. It would be much better if you can provide a document no when transaction closed.

Thanks for taking the time to leave a review, Arun! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Netsuite is basically SAP for the small guy. Setting up takes some work but in a minimum amount of time we had a complete view of our business and customers. Major companies that I work with are always surprised by the data and reports I can easily get off the system.

Upgrades can sometime interfere with customization's we have done. Overall the support is good but it is off shore. More recently they have limited the amount of people the will support which was never discuss when we bought into the system. So changing rules seems to be an issue.

Don't waste your time with Microsoft, or SAP when searching for an ERP. Netsuite is the best available option at the moment. It's very intuitive when it comes to navigating the software and their customer service is great if you need assistance with something. Also, they have a lot of great integration out there to improve this already amazing software.

The connector they currently have for Concur to Netsuite isn't the best but that's more of an SAP problem than it is Netsuite

Expense reporting, production planning, Inside sales management are some of the features that I like most about this tool. I have touched these features but there are a lot of people in my company who work with a lot more features of NetSuite.

Integration with Travel websites such as Expedia or SAP Concur is not available. This integration would help us keep track of expenses across various websites.

Thanks for taking the time to leave a review Pragnesh! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Cloud based, includes accounting, HR, CMMS, payroll and all other processes used for different software. Uncomparably cheaper to bigger software companies like SAP and Oracle but has all their features plus more.

In depth CMMS software would need to be integrated with netsuite, not in basic purchase.

All the business activities are managed under one platform making it easy to run all aspects of the business in an organised and efficient manner

The need to have an automatic message sending platform to clients for marketing purposes

Thanks for taking the time to leave a review Henry! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

I like that you are able to manage many business aspects all on one platform.

To new users, it can be somewhat difficult to locate where certain items are.

Thanks for taking the time to leave a review, Jennifer! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

This system helps our business keep customer and order information all in one easy system for future uses.

It can be a bit difficult to navigate at first and can be hard to manage flow.

Capabilities powerful features and has modules for almost every aspect of business. You could centralize under one tool.

External APIS are not strong. No capabilities for webhooks, and no accessible prebuit options ie Zapier or automat.io. Everything cost money. You have to nickel and dime for everything, and the product is so big it is hard to get answers. CRM is not intuitive for sales team.

NetSuite has an eCommerce option that will track visitor information on your company's website and automatically import the data into the CRM software. NetSuite CRM is very user friendly. The program is clean and easy to navigate.

It doesn't have live chat support, nor does it have a social CRM application.

1. Fast and responsive UI, easy to use 2. Integration between different Netsuite functions is good 3. Perfect for multiple industries especially services

1. For CPG customers with huge volume of data, it has less features (e.g. compared to SAP). E.g. there is no option to have partial/residual payment application option 2. Deductions management can definitely be improved by introducing more features

Thanks for taking the time to leave a review, Shashank! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

The ability to keep all functions of business operations within one solution. The integration with 3rd party platforms is also very robust.

The reporting and search parameters are confusing and unclear. Terms are ill-defined, which makes determining appropriate criteria for searches and reports difficult. It takes additional training and mastery-level comprehension to easily use these features.

Holistic solution for the company, all in one place. No maintenance of soft and hardware, just concentrate in the business. Easy customizable.

Price is some high. Just full license: pay all or nothing. Think would be better some users that go only for certain areas, could pay for those and not rest.

The UI is great for an ERP. The reporting and search capabilities are great and allow for customized views that satisfy Accounting and F&A needs.

From an FP&A perspective, there isn't any area where NetSuite falls terribly short. Sometimes the process flows within the interface can be heavy (a lot of clicking) but compared to my prior experience with SAP HANA it is still lightyears ahead.

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

NetSuite provided our once disjointed business with one single source of truth. All users now have access to an all around view of our customers making business decisions easier and allowing information to be readily available real time.

The standard inventory module is very standard - while allowing for multiple warehouse locations, item/bin location reporting can be tricky to create without advanced module.

Thanks for taking the time to leave a review, Rebecca! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Huge Database for all things business related in one spot. From the beginning in the marketing proposal phase to the end / invoicing phase.

Because I am new it would be nice if there were more instructional popups to guide me in the right direction.

I liked the fact that NetSuite is an all-in-one business management suite that is designed to help businesses streamline their processes and manage their data in a more efficient manner. It is packed with features such as financials, inventory, and ecommerce, making it a great tool for businesses of all sizes. Additionally, the system is cloud-based, meaning it can be accessed anytime, anywhere, making it ideal for businesses that need to keep their data up-to-date.

One of the things I liked least about NetSuite was its lack of customization options. While the software includes many features and capabilities, it can be difficult to customize the system to meet specific business needs.

Thanks for taking the time to leave a review, Vladimir! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Fully customizable to the business needs!

The learning curve could be a little high, but once you learn the basics is super easy to use.

We love that everything we need to effectively run our business is one place. We love that it is modular and we can add modules as we expand.

Some plugins don't work as well as we had hoped, such as Flo-Docs. It works some of the time but not others.