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NetSuite vs Zoho Books Comparison
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Overview
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More...
Zoho Books is an online accounting software designed to streamline back office operations, automate workflows, and allow...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
20
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Pros
Cons
Cons
Verity M.
Owner
Martin D.
Administrative Clerk
Key features
- Total features351
- "What If" Scenarios
- 1099 Preparation
- 3PL Management
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Agile Methodologies
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Billing
- Availability Management
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Built-in Accounting
- CPA Firms
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Capacity Management
- Capacity Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Channel Management
- Chart of Accounts
- Check Processing
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Cost Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Cross Docking
- Currency Management
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Statements
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Rules
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Visualization
- Delivery Management
- Demand Forecasting
- Direct Deposit
- Discount Management
- Distribution Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Dues Management
- Duplicate Payment Alert
- EDI
- ERP integration
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Marketing
- Employee Database
- Employee Management
- Employee Profiles
- Employee Scheduling
- Enterprise Asset Management
- Event Management
- Expense Claims
- Expense Management
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For AEC Industry
- For Accountants
- For B2B
- For Financial Institutions
- For Government
- For Hospitality Industry
- For Insurance Industry
- For Legal Professionals
- For Medical Purposes
- For Metal Fabrication
- For Nonprofits
- For Real Estate
- For Restaurants
- For Retail
- For Small Businesses
- For Trucking Industry
- Forecasting
- Fraud Detection
- Fund Accounting
- Fundraising Management
- Gantt/Timeline View
- General Ledger
- Grant Management
- HR Management
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Investment Management
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- K-12
- Kanban Board
- Key Performance Indicators
- Kitting
- Knowledge Base Management
- Labeling
- Labor Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Loyalty Program
- MES
- Mail Order
- Maintenance Management
- Manufacturing Inventory Management
- Marketing Automation
- Material Requirements Planning
- Materials Management
- Member Database
- Membership Management
- Merchandise Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Commerce
- Mobile Payments
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Company
- Multi-Currency
- Multi-Department/Project
- Multi-Location
- Multi-Store
- Multiple Projects
- Nonprofits
- Onboarding
- Online Invoicing
- Online Payments
- Online Time Tracking
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Overpayment Processing
- Partial Payments
- Payment Collection
- Payment Processing
- Payment Reconciliation
- Payroll Management
- Payroll Reporting
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Planning Tools
- Point of Sale (POS)
- Portfolio Management
- Predictive Analytics
- Prescription Processing
- Prioritization
- Procurement Management
- Product Configurator
- Product Data Management
- Product Identification
- Product Management
- Production Management
- Production Scheduling
- Profit/Loss Statement
- Profitability Analysis
- Progress Tracking
- Project Accounting
- Project Billing
- Project Costing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Promotions Management
- Proposal Generation
- Publishing/Sharing
- Purchase Order Management
- Purchase Order Reconciliation
- Purchasing & Receiving
- Quality Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Receivables Ledger
- Receiving
- Recurring Orders
- Recurring Payments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requisition Management
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Retail Inventory Management
- Returns Management
- Revenue Recognition
- Reviews Management
- Risk Analysis
- Risk Management
- SEO Management
- SKU/UPC Codes
- Safety Management
- Sales & Operations Planning
- Sales Activity Management
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Scenario Planning
- Scheduling
- Scorecards
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Self-Service Reporting
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Skills Tracking
- Social Media Integration
- Sourcing Management
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Supply Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Tax Compliance
- Tax Filing
- Tax Management
- Templates
- Territory Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transaction History
- Transaction Management
- Transportation Management
- Trend/Problem Indicators
- Trust Accounting
- Utilization Reporting
- Vendor Managed Inventory
- Vendor Management
- Vendor Master Data Management
- Vendor Payment
- Version Control
- Visual Analytics
- Visualization
- Volunteer Management
- Warehouse Management
- Website Management
- Work Order Management
- Workflow Management
- eCommerce Management
- Total features96
- "What If" Scenarios
- 1099 Preparation
- 3PL Management
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Accrual Accounting
- Activity Dashboard
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Agile Methodologies
- Aging Tracking
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Billing
- Availability Management
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Barcode Printing
- Barcode Recognition
- Barcode/Label Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Benchmarking
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Built-in Accounting
- CPA Firms
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Management
- Capacity Management
- Capacity Planning
- Cash Flow Management
- Cash Management
- Catalog Management
- Channel Management
- Chart of Accounts
- Check Processing
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Committee Management
- Communication Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Consolidation/Roll-Up
- Contact Database
- Contact Management
- Contract/License Management
- Core Accounting
- Cost Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Cross Docking
- Currency Management
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Statements
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Rules
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Visualization
- Delivery Management
- Demand Forecasting
- Direct Deposit
- Discount Management
- Distribution Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Dues Management
- Duplicate Payment Alert
- EDI
- ERP integration
- Electronic Funds Transfer
- Electronic Payments
- Email Management
- Email Marketing
- Employee Database
- Employee Management
- Employee Profiles
- Employee Scheduling
- Enterprise Asset Management
- Event Management
- Expense Claims
- Expense Management
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Analysis
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For AEC Industry
- For Accountants
- For B2B
- For Financial Institutions
- For Government
- For Hospitality Industry
- For Insurance Industry
- For Legal Professionals
- For Medical Purposes
- For Metal Fabrication
- For Nonprofits
- For Real Estate
- For Restaurants
- For Retail
- For Small Businesses
- For Trucking Industry
- Forecasting
- Fraud Detection
- Fund Accounting
- Fundraising Management
- Gantt/Timeline View
- General Ledger
- Grant Management
- HR Management
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Investment Management
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- K-12
- Kanban Board
- Key Performance Indicators
- Kitting
- Knowledge Base Management
- Labeling
- Labor Forecasting
- Lead Generation
- Lead Management
- Lead Qualification
- Loyalty Program
- MES
- Mail Order
- Maintenance Management
- Manufacturing Inventory Management
- Marketing Automation
- Material Requirements Planning
- Materials Management
- Member Database
- Membership Management
- Merchandise Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Mobile Commerce
- Mobile Payments
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Company
- Multi-Currency
- Multi-Department/Project
- Multi-Location
- Multi-Store
- Multiple Projects
- Nonprofits
- Onboarding
- Online Invoicing
- Online Payments
- Online Time Tracking
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Overpayment Processing
- Partial Payments
- Payment Collection
- Payment Processing
- Payment Reconciliation
- Payroll Management
- Payroll Reporting
- Percent-Complete Tracking
- Performance Metrics
- Pipeline Management
- Planning Tools
- Point of Sale (POS)
- Portfolio Management
- Predictive Analytics
- Prescription Processing
- Prioritization
- Procurement Management
- Product Configurator
- Product Data Management
- Product Identification
- Product Management
- Production Management
- Production Scheduling
- Profit/Loss Statement
- Profitability Analysis
- Progress Tracking
- Project Accounting
- Project Billing
- Project Costing
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Templates
- Project Time Tracking
- Project Tracking
- Project Workflow
- Projections
- Promotions Management
- Proposal Generation
- Publishing/Sharing
- Purchase Order Management
- Purchase Order Reconciliation
- Purchasing & Receiving
- Quality Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receipt Management
- Receivables Ledger
- Receiving
- Recurring Orders
- Recurring Payments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Access/Control
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Requisition Management
- Resource Allocation & Planning
- Resource Management
- Resource Request
- Resource Scheduling
- Retail Inventory Management
- Returns Management
- Revenue Recognition
- Reviews Management
- Risk Analysis
- Risk Management
- SEO Management
- SKU/UPC Codes
- Safety Management
- Sales & Operations Planning
- Sales Activity Management
- Sales Forecasting
- Sales Order Management
- Sales Pipeline Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Scenario Planning
- Scheduling
- Scorecards
- Search/Filter
- Segmentation
- Self Service Data Preparation
- Self Service Portal
- Self-Service Reporting
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Skills Tracking
- Social Media Integration
- Sourcing Management
- Special Order Management
- Spend Management
- Status Tracking
- Stock Management
- Strategic Planning
- Supplier Management
- Supply Chain Management
- Supply Management
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Tax Calculation
- Tax Compliance
- Tax Filing
- Tax Management
- Templates
- Territory Management
- Testing/QA Management
- Third-Party Integrations
- Time & Expense Tracking
- Timesheet Management
- Traceability
- Traditional Methodologies
- Training Management
- Transaction History
- Transaction Management
- Transportation Management
- Trend/Problem Indicators
- Trust Accounting
- Utilization Reporting
- Vendor Managed Inventory
- Vendor Management
- Vendor Master Data Management
- Vendor Payment
- Version Control
- Visual Analytics
- Visualization
- Volunteer Management
- Warehouse Management
- Website Management
- Work Order Management
- Workflow Management
- eCommerce Management
Integrations
- Total integrations789
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
- Total integrations138
- Dropbox Business
- Gmail
- Google Calendar
- Google Drive
- Mailchimp
- Microsoft 365
- Microsoft Azure
- Microsoft Excel
- Microsoft Outlook
- NetSuite
- PayPal
- QuickBooks Online
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WooCommerce
- Xero
- Zapier
Alternatives
Explore similar apps
User reviews that mention these apps
Oscar L.
Computer Software, 1,001-5,000 employees
Used monthly for 1-2 years
Review source
Share this review:
NetSuite
Netsuite is a pretty simple and efficient product that I use for journal entries and running reports
We get to post journal entries with relative ease and build our books in it.
I like how easy it is to upload import files for posting entries. Also, downloading and customizing GL reports is pretty simply too, where the ability to adjust parameters are pretty flexible. The platform is over all easy to navigate.
I wish it were possible to post multiple entries at once via import file. It takes a while to post so many entries when you have to do one import file per entry.
Verified reviewer
Computer Software, 51-200 employees
Used weekly for 2+ years
Review source
Share this review:
NetSuite can be customized, is cloud-based, and gets the job done. Was a step up for us from Quick Books.
For our needs, it is overkill. The interface isn't the most intuitive and looks outdated. I wish we had stayed with Quick Books.
Sona B.
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used weekly for less than 6 months
Review source
Share this review:
Since everyone in your organization is connected to the customer relationship management software, you can track each employee's workflow, task-completion ratio and progress reports. The group calendar is a great place for everyone to keep track of their to-do lists and show off their accomplishments when they are completed. There are plenty of helps and walk-throughs that each user can access for help in using the CRM software. You can create links to articles or upload documents that have an outline of company policies and procedures.
The ability to add data points to the customer and also to build a customer using project modules all while keeping the books accurately reflecting that financial relationship.
It doesn't have live chat support, nor does it have a social CRM application. Higher turnaround times for complaint resolution
Mukul K.
Management Consulting, 501-1,000 employees
Used monthly for less than 6 months
Review source
Share this review:
NetSuite is used across the organization and is the financial system of records for us. It is an excellent cloud based solution and is well integrated across modules. It is user friendly, easy to implement and also easy to understand and train users on.
1. The ability to add data points to the customer and also to build a customer using project modules all while keeping the books accurately reflecting that financial relationship. 2. Customize using suitescript.
Multi dimensional searches are not easy so other user friendly softwares can be used for that. Bill/Print Invoice button should be added
Billy S.
Review source
Share this review:
Netsuite gave our company the same features and functionality as our largest competitors at a fraction of the cost and no large investment in servers or managing an IT Dept. Information is power, and the piece of mind knowing that all of our company's vital information in stored on mirrored off-site servers is priceless. The expandability of Netsuite allows me to propose aggressive growth ideas knowing I have the right software backing me up.
Cloud based. No servers on site. Seamless integration across the business. Inventory hits the books in real time. User roles are customizable. Online help desk is well explained to provide answers. Simple and powerful CRM.
More of a suggestion: When you go Netsuite, it's a great idea to get 2 or more internet providers. If your main line goes down due to construction, the 2nd ISP can keep you from sending staff home for the day.
Julie H.
Accounting, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Netsuite is a robust product that make searching and reporting easy. There is a way to report on anything in anyway you need.
Netsuite is fairly intuitive for being such a complex system. I also really love the Sandbox capability. I love being able to mess around and try things without actually affecting the books. It also integrates with just about every finance product I've ever been interested in.
I am sometimes disappointed with the "out of the box" product, meaning there are some things that I would think are standard, but they end up costing more. I also wish their support system was easier. You are forced to use SuiteAnswers to look for answers yourself, which can be helpful, but it seems like you have to jump through some hoops before being able to talk to a support representative. My account CSM often refers me to support for questions that I feel like he should know.
Aharon W.
Health, Wellness and Fitness, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
Set up team is great, and very accommodating. Overall product is great and we are looking forward to a lasting relationship.
We needed a program that was ready to use out of the box with the option to develop it from there. Netsuite passed with flying colors. Accomplishes everything Quick-books does and then loads more. Loads of integrations possible. And with some basic programming knowledge you can really take it to the next level.
Price is quite high. After the set up quality service is quite expensive. Also due to the corporate structure there is lot of getting passed around to get issues resolved.
Warren S.
Financial Services, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
NS has provided an excellent solution to helping manage our books and it has been customized to work with the many nuances of our company; it has a great opportunities pipeline structure that ties with our HubSpot and there are some good forecasting activities that have resulted from thisIntegration with ADP and Mosaic have also been great and we have a near 100% (never will be of course) automated financial management and budgeting systemNS helps take a lot of the wrench work out of the way to allow finance professionals to focus on strategic development
Ease of useScheduled reportingSaved and shared reportsCustomer Service and experts that work to help create and solve unique problems
Report formats and presentationMRR and ARR require a lot of customization to show correct valuesHaving to always add an authenticator code to access the software
Thanks for taking the time to leave a review, Warren! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Ryan S.
Review source
Share this review:
Our implementation was incomplete leaving us having to pay new developers to fi serrarra constuling was arrogant and sloppy. And with netsuite lack of customer service we spent years in private contracts with their development partner Aminion was and still is fantastic....but not cheap: here's a real stat for ya...switching from Netsuite ecommerce to shopify we was gains of 25-30 monthly. Netsuites templates are old and ugly and if you want something done right just do it yourself because they will over charge you and deliver an ugly product mo the past delivery. I'm celebrating my last few contractual weeks on this platform the gave up on small business. Bright pearl. Zoho. Full cycle light....the list goes on and on for better solutions at half the cost.
No pros were added to this review
No cons were added to this review
Arthur H.
Wholesale, 1-10 employees
Used daily for 1-2 years
Review source
Share this review:
NetSuite
Extremely robust and customizable, yet archaic, poor interface, and too expensive.
The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.
Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect...
Verified reviewer
Environmental Services, 11-50 employees
Review source
Share this review:
Netsuite was chosen by our company around 9 months ago and has been in use since January 2015. Implementation was long process and was expensive. Costs include the purchase of main licence, an expensive per-person licence, paying a consulting firm to run the implementation project and having a dedicated in-house employee as "admin" to support the other users. Netsuite has brought some great changes...
Solid back end Keeps excellent and accurate records that are easily audited Brings transparency to processes
Too difficult to use and therefore staff refrain from using it for all but the most essential tasks Requires an in-house expert to help run the system Requires months of repeated training to get staff up to speed Poor for tracking customer account history Extremely difficult to extract and graph the data that you need from it Rigid and hard to change display and parameters of any data displays Very expensive
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