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Planet Payments Logo

Payment processing system for retail & hospitality industry

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Planet Payments - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Planet Payments overview

What is Planet Payments?

Planet Payments is a company that specializes in payment processing services. They provide solutions for both retailers and hospitality companies who need to accept payments from customers both online and through brick-and-mortar locations. Planet Payments helps clients create the best possible customers.

Starting price


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Planet Payments’s user interface

Ease of use rating:

Planet Payments reviews

Overall rating

3.7

/5

3

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

2

0

0

0

1

Planet Payments's key features

Most critical features, based on insights from Planet Payments users:

Multiple payment options
Payment fraud prevention
Debit/Credit card processing
Reporting/Analytics
In-Person payments

All Planet Payments features

Features rating:

Accounting integration
Alerts/Notifications
API
Credit card processing
Currency conversion
Data security
Debit/Credit card processing
Electronic payments
Electronic signature
Fraud detection
In-Person payments
Invoice management
Mobile access
Mobile payments
Multi-Currency
Multi-Location
Multiple payment options
Online payments
Partial payments
Payment fraud prevention
Payment links
PCI compliance
Point of sale (pos)
Point of sale (pos) integration
Receipt management
Reporting/Analytics
Third-Party integrations
Transaction history
Transaction management

Planet Payments alternatives

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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Planet Payments integrations (2)

Integrations rated by users

We looked at 3 user reviews to identify which products are mentioned as Planet Payments integrations and how users feel about them.

Hoist logo
Hoist

Integration rating: 1.0 (1)

Other top integrations

Planet Payments support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support

Training options

In Person
Live Online

Planet Payments FAQs

Q. Who are the typical users of Planet Payments?

Planet Payments has the following typical customers:
Small Business, Mid-size Business

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Q. What level of support does Planet Payments offer?

Planet Payments offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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